Palette Magarpatta City formerly Emerald Guestimony

Hotels
•
OYO Rooms
6.4 (186 reviews)
Magarpatta City, Opposite Seasons Mall , Pune , in
n/a

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Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Shared lounge/TV area
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Cozy ambiance
Helpful reception staff
Cons:
Unclean rooms
Unprofessional management
Poor amenities

Categories

Cleanliness
4.9
Rooms were unclean with reused bedsheets, and the surrounding area was filthy.
Service
8.9
Some reception staff were helpful, but overall management was unprofessional.
Location
8.9
The location was decent, but the surrounding area had cleanliness issues.
Room Quality
4.9
Terrible room quality with broken facilities, no towels, and a strong cigarette smoke odor.
Amenities
5.9
Amenities fell short, with no room service and subpar breakfast package.
Value for Money
5.9
Not worth the money spent given the uncleanliness and poor service.
Food and Beverage
6.9
Limited food services; breakfast package not worth it.
Overall Experience
4.9
Overall a very disappointing stay that fell far below expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 17:45

Property Description

Luxurious Accommodation
Experience comfort and elegance in our air-conditioned rooms with modern amenities and a private bathroom.

Convenient Location
Located in the vibrant district of Hadapsar, our hotel is in close proximity to popular attractions like Aga Khan Palace and Darshan Museum.

Top-Notch Facilities
Enjoy free WiFi, a shared lounge, and family rooms in our 5-star establishment for a memorable stay.

To book your stay at Palette Magarpatta City formerly Emerald Guestimony, visit our website or contact us today.

Important information:

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Check-in and check-out hours:

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.4
Based on 186 reviews
Cleanliness: 4.9
Service: 8.9
Location: 8.9
Room Quality: 4.9
Amenities: 5.9
Value for Money: 5.9
Food and Beverage: 6.9
Overall Experience: 4.9
T
Tanya Sharon • couple • in
7
2025-10-03 • via Nuitee
• solo_traveller • in
10
2025-09-20 • via Nuitee
• extended_group • in
10
2025-09-20 • via Nuitee
• family_with_children • in
10
2025-09-20 • via Nuitee
• family_with_children • in
10
2025-09-20 • via Nuitee
• family_with_children • in
10
2025-09-20 • via Nuitee
P
Pravin • couple • in
4
Waste of Money
Pros:

The parking facility was completely unacceptable – just an open patch of land with a few trees, right next to a construction site. Absolutely no proper or concrete parking arrangement.

When we requested dinner plates, we were shockingly handed cheap plastic ones – extremely unprofessional for any hospitality service.

The bathroom facilities were equally disappointing: a broken shower, no bathing towels, and to top it off, the entire room reeked of cigarette smoke.

Overall, the experience was substandard and far below even basic expectations.

2025-09-11 • via Nuitee
R
Raghvendra • couple • in
6
2025-08-31 • via Nuitee
• couple • au
10
Pros:

"My partner and I booked this Palette for a quiet weekend, and it was just what we needed. The ambiance is cozy and private, perfect for couples. Loved the minimal yet elegant interior, and the bed was super comfy.

2025-08-21 • via Nuitee
• couple • in
10
2025-08-21 • via Nuitee
P
Prateek • solo_traveller • in
5
2025-08-11 • via Nuitee
I
Ingale • couple • in
3
Bad
Pros:

Nothing

Cons:

The parking space was bad.
Unclean room

2025-08-10 • via Nuitee
D
Dushyant Singh • extended_group • in
5
2025-08-08 • via Nuitee
A
Abhishek • solo_traveller • in
9
2025-08-04 • via Nuitee
N
nilajkar • couple • in
10
2025-08-03 • via Nuitee
P
Peter • solo_traveller • ae
1
Pros:

Horrible place to stay, no towels, bedsheets is being reused. Waited for towels until 11.00 AM the next day and it didn't arrive.Even for free the rooms are pathetic, only the reception staff is helpful. Management is unprofessional. I will never stay again

Cons:

Everything is bad

2025-07-25 • via Nuitee
B
Bhaskar • family_with_children • in
8
Pros:

Break Fast package is not worth. Room Service is not available as Restaurant is separate from hotel which is conveniently connected from ground floor.

Cons:

No Room Service.

2025-07-22 • via Nuitee
D
Dileep • couple • in
4
2025-07-21 • via Nuitee
S
shrishti • family_with_children • in
1
very poor ! never visit the hotel
Pros:

very poor

Cons:

they must provide even bathroom kit

2025-07-19 • via Nuitee
U
Utkarsh • extended_group • in
1
Pros:

Nothing, they cancelled my booking at last time at 5 pm my arrival time was 11 pm of booking date. It was bad experience I had to arrange last minute hotel.

Cons:

Nothing

2025-07-14 • via Nuitee