Citadines Connect Cecil Georgetown Penang

Hotels
Ascott
7.6 (860 reviews)
62,, Lebuh Cecil, George Town, Penang, 10300 , George Town , MY

Children allowed
Pets allowed

Facilities

Fitness facilities
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
24-hour front desk
Outdoor furniture
Elevator
Fitness facilities
Multilingual staff
Smoke-free property
Water dispenser
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good amenities
Cons:
Noise issues
Limited food options
Location might not be ideal for everyone

Categories

Cleanliness
7.93
Generally clean and well-maintained per several reviews.
Service
8.4
Staff are described as friendly, helpful, and accommodating.
Location
7.44
Mixed opinions; some found it tranquil while others noted it was on the outskirts.
Room Quality
7.89
Rooms are modern, spacious, and well-decorated.
Amenities
7.92
Indoor pool and gym appreciated; some soundproofing issues noted.
Value for Money
7.38
Standard quality for this hotel tier.
Food and Beverage
6.93
Limited food options but free beverages available.
Overall Experience
6.9
Generally good experience but with some noise issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:57

Property Description

Recreational Amenities
Enjoy the indoor pool, fitness center, and bicycles for rent during your stay.

Featured Amenities
Benefit from the 24-hour front desk, multilingual staff, and laundry facilities offered.

Comfortable Accommodations
Feel at home in one of the 75 air-conditioned rooms with Smart TVs and complimentary Wi-Fi.

Book your stay now at Citadines Connect Cecil Georgetown Penang for a centrally located experience in George Town!

Important information:

  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Check-in and check-out hours:

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Smoking

    No smoking

See all policies

Location

Guest Reviews

7.6
Based on 860 reviews
Cleanliness: 7.93
Service: 8.4
Location: 7.44
Room Quality: 7.89
Amenities: 7.92
Value for Money: 7.38
Food and Beverage: 6.93
Overall Experience: 6.9
A
Amy couple my
10
Pros:

Excellent stay! The hotel was clean, comfortable, and well-maintained. The staff were friendly, helpful, and provided great service throughout my stay. Overall, a wonderful experience — highly recommended. ⭐⭐⭐⭐⭐

2026-05-07 via Nuitee
H
Hui Cheng extended_group sg
9
We enjoyed our stays in this hotel. The staffs are very friendly and helpful. Even though the room are small but they ha
Pros:

The location

Cons:

Room kind of small

2026-05-06 via Nuitee
R
Rachel solo_traveller my
10
Pros:

Everything was perfect

Cons:

None

2026-04-14 via Nuitee
R
Rachel solo_traveller my
10
Pros:

Everything was perfect

Cons:

None

2026-04-14 via Nuitee
S
Shanyi couple mo
8
2026-04-13 via Nuitee
N
Nouri solo_traveller de
10
2026-04-12 via Nuitee
M
Martina couple de
7
2026-04-09 via Nuitee
C
Cecilia couple au
7
2026-03-27 via Nuitee
M
Ma Theresa couple ae
7
2026-03-27 via Nuitee
W
wilkie couple hk
8
Pros:

Location quiet but not too far from city centre. New and clean hotel

Cons:

Pillows were too high and hard.

2026-03-26 via Nuitee
R
roytokaya couple nl
9
Pros:

Ontbijt en personeel bij de receptie en meisjes bij het ontbijt ( jongens beetje afwezig , niet oplettend !

Cons:

De rest was okay !!

2026-03-24 via Nuitee
P
Polly solo_traveller gb
8
Great location, comfortable hotel
Pros:

Lobby nice and bright, good seating. Welcoming staff. Really good location, walking distance to all the key spots and food places. Water dispenser on every floor which was great.

Cons:

Rooms were a bit small compared to other Citadine hotels I’ve stayed in but this wasn’t an issue.

2026-03-23 via Nuitee
Y
Yi Mei extended_group sg
10
Highly recommended and won't regret staying there.
Pros:

The place is clean, everything about this hotel is great, location wise fantastic. Easy to get a grabcar. Staff are friendly and helpful. Will definitely go back to this hotel for the next trip.

Cons:

None

2026-03-19 via Nuitee
J
Jamie couple gb
10
Fabulous - would recommend!
Pros:

It was modern, clean, great facilities. We stayed for 3 nights and felt the hotel was close to the main streets, malls, cocktail bars. Staff were attentive and went above & beyond for my partners birthday making it a personal stay. Would recommend to any travellers or people looking for a short stay.

Cons:

Nothing!

2026-03-18 via Nuitee
Y
Ying solo_traveller au
10
2026-03-17 via Nuitee
N
Nino couple fr
10
2026-03-15 via Nuitee
J
Jiann Yi couple sg
9
2026-03-15 via Nuitee
M
martine couple fr
9
Hotel calme et bien placé.
Pros:

Emplacement bien placé et pas très loin des activités à voir.
La gentillesses du personnel.

Cons:

Pas de petit déjeuner

2026-03-12 via Nuitee
K
KitLi couple sg
10
Enjoyable
Pros:

Good location for food and a look into the life of real Penang’s.
Clean and comfortable. Aircon worked well.
Staff was polite and friendly.

Cons:

The Nescafé sachets.
Although freshly brewed coffee was provided 24-7 in the common lounge, it would have been nice to be able to brew local coffee bags in the room.

2026-03-09 via Nuitee
H
HSIN WEI couple tw
9
2026-03-08 via Nuitee