Citadines Connect Cecil Georgetown Penang

Hotels
•
Ascott
7.6 (860 reviews)
62,, Lebuh Cecil, George Town, Penang, 10300 , George Town , MY
60-4-2020333

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Children allowed
Pets allowed

Facilities

Fitness facilities
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
24-hour front desk
Outdoor furniture
Elevator
Fitness facilities
Multilingual staff
Smoke-free property
Water dispenser
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good amenities
Cons:
Noise issues
Limited food options
Location might not be ideal for everyone

Categories

Cleanliness
7.93
Generally clean and well-maintained per several reviews.
Service
8.4
Staff are described as friendly, helpful, and accommodating.
Location
7.44
Mixed opinions; some found it tranquil while others noted it was on the outskirts.
Room Quality
7.89
Rooms are modern, spacious, and well-decorated.
Amenities
7.92
Indoor pool and gym appreciated; some soundproofing issues noted.
Value for Money
7.38
Standard quality for this hotel tier.
Food and Beverage
6.93
Limited food options but free beverages available.
Overall Experience
6.9
Generally good experience but with some noise issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:57

Property Description

Recreational Amenities
Enjoy the indoor pool, fitness center, and bicycles for rent during your stay.

Featured Amenities
Benefit from the 24-hour front desk, multilingual staff, and laundry facilities offered.

Comfortable Accommodations
Feel at home in one of the 75 air-conditioned rooms with Smart TVs and complimentary Wi-Fi.

Book your stay now at Citadines Connect Cecil Georgetown Penang for a centrally located experience in George Town!

Important information:

  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Check-in and check-out hours:

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Smoking

    No smoking

See all policies

Location

Guest Reviews

7.6
Based on 860 reviews
Cleanliness: 7.93
Service: 8.4
Location: 7.44
Room Quality: 7.89
Amenities: 7.92
Value for Money: 7.38
Food and Beverage: 6.93
Overall Experience: 6.9
J
jinyuan • family_with_children • cn
8
Pros:

位置方便

Cons:

泳池水冷

2026-02-14 • via Nuitee
H
HY • couple • my
8
Overall still very comfortable
Pros:

Clean & strategic location

Cons:

Some of the facilities need maintenance, the toilet bidet pipe for room 239 already rusty

2026-02-14 • via Nuitee
谢金华 • extended_group • cn
9
2026-02-14 • via Nuitee
H
Hiestand • extended_group • ch
8
2026-02-11 • via Nuitee
P
Peerakarn • couple • th
9
2026-01-31 • via Nuitee
S
Siu Man • solo_traveller • hk
8
2026-01-30 • via Nuitee
D
Dissaya • couple • th
10
2026-01-30 • via Nuitee
S
Shuang • couple • cn
7
2026-01-29 • via Nuitee
J
JIN WEN • couple • my
10
2026-01-29 • via Nuitee
E
Eva • couple • au
10
2026-01-29 • via Nuitee
H
HON KWONG • couple • hk
7
Pros:

Clean room

Cons:

Frequent breakdown of air conditioning

2026-01-29 • via Nuitee
S
Siu Man • extended_group • hk
8
2026-01-26 • via Nuitee
C
Chela • solo_traveller • my
9
Pros:

Everything to be honest.

Cons:

The pool is not heated so it's quite cold. Aside from that it's a lovely pool! I think we saw cockroaches on the balcony but that can't be avoided!

2026-01-26 • via Nuitee
N
Nidhi • couple • au
10
Pros:

Lovely stay. Great location. Very clean and comfortable

Cons:

Nothing

2026-01-25 • via Nuitee
R
ROGAIZAT • couple • my
9
Pros:

Lokasi, staff, kemudahan dan tempat letak kereta terbaik.. akan menginap lagi disini jika datang semula ke Pulau Pinang..

2026-01-24 • via Nuitee
J
Judit • couple • es
10
Hotel molt còmode
Pros:

Allotjament molt elegant i agradable. Habitacions i llits molt còmodes. Bones vistes a la ciutat.

2026-01-22 • via Nuitee
E
Efhalya Amandhini • couple • de
10
Great stay all in all
Pros:

Great location, easily walkable to restaurants, cafes, and Georgetown’s best mall

Cons:

For a new hotel, it has already started showing wear and tear. It could have been cleaned even better (especially the bathroom). The toilet seat cover is broken in our room.
While the pool looked amazing in photos and in person, the waterfalls are way too loud and it wasn’t a pleasant place to swim in.

2026-01-22 • via Nuitee
A
An Chi • couple • tw
10
房間除了偏小其他所有的一切都很好👍
Pros:

乾淨、漂亮、服務人員非常親切，房間提供全身鏡跟美妝鏡，非常優秀，價格還算蠻實惠的！提供茶跟咖啡還有餅乾24小時供應。

Cons:

房間偏小

2026-01-22 • via Nuitee
F
Fong • family_with_children • my
10
2026-01-21 • via Nuitee
F
Fong • family_with_children • my
10
2026-01-21 • via Nuitee