Anshin oyado Tokyo Man Shinjuku

Nothing negative, but as with typical capsule hotels, luggage space and moving around during peak hours can feel a bit tight. The enclosed space can occasionally feel a bit warm before you settle in. Beware that there is no private shower; you have to shower naked with other men, and you may come across a cultural barrier.

Extremely Disappointing Experience – Broken Promises and Disrespectful Staff

I have rarely been this disappointed with a hotel’s service and professionalism. Beforehand, I specifically spoke to two different staff members and asked whether they could hang our clothes up. Both employees assured me that this would be possible, so we trusted their word and expected the service we had been promised.

However, when the time came, we were suddenly told that the only option available was machine drying. This was completely different from what we had been told by two separate employees.

What made this experience even worse was the unacceptable attitude of the staff. One of the employees actually laughed in my face when I tried to explain the situation. This was incredibly disrespectful, humiliating, and completely unprofessional. As a paying guest, I expect to be treated with basic courtesy and respect, especially when I am simply asking for something that the hotel’s own staff had already confirmed was possible.

Mistakes and misunderstandings can happen, but making promises to guests and then refusing to take responsibility is unacceptable. Laughing at a guest instead of addressing the problem professionally makes the situation even more outrageous.

This experience has left us extremely frustrated and disappointed. Good hospitality is not just about the facilities; it is also about honesty, communication, and how guests are treated when something goes wrong. Unfortunately, this hotel failed on all three counts.

I would strongly advise future guests not to rely on verbal promises from the staff without confirming everything in advance. Based on our experience, the lack of accountability and the disrespectful treatment we received fell far below what anyone should expect from a hotel.

An absolutely unacceptable experience that has seriously damaged our impression of this hotel.

My friend didn’t wanna go out because it was so nice, also not a bad thing but would be nice to have some chairs in the smoking area

Pour une première fois, je souhaitais découvrir l'expérience d'une nuit en capsule ; je peux assurer que je ne la renouvelant plus jamais. L'aventure aurait pu être agréable, mais l'accueil dispensé par une dame originaire du Sud de l'Asie s'est révélé très aigri, ce qui ne reflète absolument pas l'image de l'établissement. Personne n'était présent pour me guider, alors que j'étais désorienté et épuisé après un long vol. De plus, c'est une expérience à proscrire pour les personnes de grande taille. Si vous recherchez un séjour dans une cellule de prison, c'est l'endroit idéal.

El viajero debe ser consciente de la logística del edificio. La distribución vertical obliga a un trasiego constante de ascensores o escaleras: las taquillas con tus objetos personales están en una planta, las cápsulas para dormir en otra, y las duchas o lavandería en una distinta. Es un peaje aceptable para un par de noches, pero si tu planteamiento es pasar unas vacaciones de varios días, esta incomodidad logística lo convierte en una opción menos idónea.

無料でいただけるご飯はアレルギーで食べれなかったこと。
グルテンとラクトースにアレルギーがあるので、基本的にはどれも食べれる対象ではなかった。

洗衣机有人洗内衣

No es achacable al hotel en sí, pero sí al concepto de hotel cápsula, el sistema de taquillas y tener que moverte 6 plantas para coger o guardar algo en taquilla no es cómodo