The Charity Hotel International

Hotels
7.8 (359 reviews)
Off Arusha - Moshi highway , Arusha , tz

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
BBQ facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful garden
Good breakfast
Cons:
Old facilities
Poor food quality
Inconvenient location

Categories

Cleanliness
7.76
Overall cleanliness was acceptable, but some reports of dated facilities.
Service
8.73
The staff were consistently described as friendly and helpful.
Location
7.27
Location noted as not ideal, requiring transportation for dining options.
Room Quality
7.22
Rooms are variable in quality; some reported issues like darkness and comfort.
Amenities
8.25
Amenities like beautiful garden and good breakfast were highlighted.
Value for Money
7.71
Decent value provided, though some facilities need maintenance.
Food and Beverage
7.26
Food quality received mixed feedback, with some dishes being expensive and of poor taste.
Overall Experience
8.23
Positive sentiments overall, but specific issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 18:41

Property Description

Located in Arusha, 3.9 km from Uhuru monument, The Charity Hotel International offers a retreat with a garden, free private parking, and free WiFi. Modern Amenities include air-conditioned rooms with a flat-screen TV, fridge, and private bathroom. Guests can savor African and American cuisine at the restaurant and unwind at the bar. Delicious Breakfast options range from buffet to Asian. The hotel features a children's playground and a helpful staff fluent in English and Swahili. Explore nearby attractions like Old German Boma and Njiro Complex before returning to comfort at Charity Hotel. Book now to experience hospitality in the heart of Arusha.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    People 12 years old and over stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 359 reviews
Cleanliness: 7.76
Service: 8.73
Location: 7.27
Room Quality: 7.22
Amenities: 8.25
Value for Money: 7.71
Food and Beverage: 7.26
Overall Experience: 8.23
A
Anne Straabø • family_with_children • no
5
2026-04-10 • via Nuitee
C
Cheryl Lynn • solo_traveller • ca
10
2026-03-26 • via Nuitee
K
Kevin • solo_traveller • ca
9
Would have stay any where else. Quiet was a good environment to get over jet leg.
Pros:

There was many options.

Cons:

N/A

2026-03-24 • via Nuitee
V
Vendelin • extended_group • sk
6
Pros:

Zelený malý park bol úžasný, dokonca domáci ho využívajú na fotenie počas svadobných dní. Raňajky boli chutné a a v cene. Banking ma dve ceny s a bez raňajok

Cons:

príjazdová cesta je v katastrofálnom stave, budova vedľajšie časti z vonku tiež potrebujú lepšiu starostlivosť. Raňajky sú zahrnuté v cene ubytovania no Booking robí rozdiely v cene

2026-03-11 • via Nuitee
M
Moraga Puerres • couple • es
7
2026-03-02 • via Nuitee
I
Inês • extended_group • pt
9
2026-03-01 • via Nuitee
G
giuseppina • extended_group • it
9
Favoloso
Pros:

Tutto

Cons:

Tutto bene

2026-02-27 • via Nuitee
V
Viaceslav • extended_group • ru
9
Pros:

Очень отзывчивый персонал, помогли со всеми вопросами, хранили чемоданы 2 суток, пока мы были на сафари

Cons:

Отдельные комнаты нуждаются в ремонте - есть следы плесени

2026-02-27 • via Nuitee
J
Juan Carlos • family_with_children • ar
8
Recomendable
Pros:

Instalaciónes y el personal

Cons:

Sin nada que comentar

2026-02-14 • via Nuitee
A
Alice • family_with_children • be
9
2026-01-19 • via Nuitee
C
Claudia • extended_group • it
6
2026-01-19 • via Nuitee
Y
Yusuf • family_with_children • gb
6
Pros:

Overall its a tranquil place and staff were friendly and tried to be helpful.

Cons:

Hot water issues both nights we stayed.
Mattress - old and some springs coming out.
The rooms are a bit dated and could do with some basic upliftment.

2026-01-06 • via Nuitee
A
Abdinajib Omar • family_with_children • ke
8
I like it because its good and very welcoming the staff special lady call mwaji she very kind person
Pros:

I like it because its good and very welcoming the staff special lady call mwaji she very kind person

Cons:

Also i like is not too fair town market i like it

2025-12-29 • via Nuitee
A
avraham • family_with_children • us
10
Cons:

Stayed twice. 2 swper

2025-12-17 • via Nuitee
F
Fabio • couple • it
8
Pros:

abbiamo dormito una sola notte, arrivai verso mezzanotte in struttura ci hanno accolto benissimo, tutti gentili, tutto proto, la mattina colazione discreta e poi via peri nostri 5 giorno di safari. siamo rimasti soddisfatti lo consigliamo ci torneremmo

Cons:

nulla

2025-12-04 • via Nuitee
H
Haynes • couple • tz
3
Pros:

close to the road

Cons:

food was expensive but poor taste we did eat it we loss $60.00 US Fish dish and noodle dish

2025-11-06 • via Nuitee
R
Rocio • extended_group • es
8
Pros:

Zona de jardín muy agradable

2025-10-27 • via Nuitee
U
Urska • couple • si
8
2025-10-15 • via Nuitee
C
chia-mei • solo_traveller • us
9
A comfortable place to stay for couple of days.
Pros:

Good for foreign travelers
Nice staff
Breakfast is good
They moved me to another room which is much better compared to the travel agent booked for me

Cons:

1. The road outside is very narrow and rugged.
2. Room is dark cause only one light there
3. Their pillows are not comfortable

2025-09-18 • via Nuitee
K
Karl • extended_group • za
6
2025-09-13 • via Nuitee