The Residency Towers Puducherry

Hotels
8.6 (542 reviews)
260/1, Anna Salai Puducherry , Puducherry , in

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food
Nice amenities
Cons:
Cleanliness issues
Unfriendly staff in restaurant

Categories

Cleanliness
8.15
General sentiment about cleanliness was positive, but some concerns about room issues were mentioned.
Service
8.95
Staff were described as friendly and accommodating, with notable assistance during checkout.
Location
8.95
Great location for sightseeing; very convenient and central.
Room Quality
8.45
Rooms are spacious and well-appointed, though some issues were reported.
Amenities
8.75
Good amenities, particularly the rooftop restaurant and gym/pool facilities.
Value for Money
8.35
Considered worth the price; some comments on pricing being a bit high.
Food and Beverage
8.65
Food quality praised, especially breakfast and in-room dining.
Overall Experience
8.55
Overall positive experience with several highlights from the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 17:32

Property Description

Luxurious Accommodation with Stunning City Views
Experience 5-star luxury at The Residency Towers Puducherry, located just 1.4 km from Promenade Beach. Each room offers modern amenities like air conditioning, flat-screen TV, and a coffee machine, with some boasting city views. Relax in the indoor pool, stay active in the fitness centre, or enjoy a game of billiards.

Convenient Facilities and Services
Enjoy free private parking, airport transfers, and 24-hour room service during your stay. Indulge in delicious meals at the on-site restaurant and unwind with a drink at the bar. Stay connected with complimentary WiFi and let the attentive staff assist you with any needs at the 24-hour front desk.

Explore Nearby Attractions
Discover popular landmarks such as Sri Aurobindo Ashram and Manakula Vinayagar Temple just a short distance away. With Pondicherry Museum also within reach, immerse yourself in the rich culture of the area. Book your stay at The Residency Towers Puducherry for a memorable experience.

Important information:

The swimming pool Renovation work is happening from 08 September 2022 to 30th Nov 2022 kindly update in the extranet.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    Children from 11 years old to 17 years old stay for Rs. 2,000 per person per night when using an existing bed.
    Children up to and including 10 years old stay for Rs. 2,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 542 reviews
Cleanliness: 8.15
Service: 8.95
Location: 8.95
Room Quality: 8.45
Amenities: 8.75
Value for Money: 8.35
Food and Beverage: 8.65
Overall Experience: 8.55
E
Ewa • family_with_children • pl
10
Pros:

Wszystko

2026-04-07 • via Nuitee
G
Gilles • couple • gb
3
Très confortable, mauvais service
Pros:

Moderne, confortable, bon petit déjeuner

Cons:

Le service est totalement démotivé , le staff ne note pas les demandes et les suit pas, il faut constamment relancer. Le petit déjeuner est le chaos il semble que ce soit la haute saison aka we de Pâques.

2026-04-05 • via Nuitee
B
Bruce • couple • fr
10
2026-04-04 • via Nuitee
C
Cheryl • family_with_children • mu
9
Pros:

Le staff, le service et le cadre. Le resto au rooftop exceptionnel

2026-03-21 • via Nuitee
R
Ravi • family_with_children • in
10
2026-03-17 • via Nuitee
C
Clive • couple • gb
10
Superb modern hotel with a fabulous roof top restaurant.
Pros:

Very modern hotel with excellent facilities and a spacious, comfortable room. We loved the roof top restaurant which served the most amazing Pan Asian food. Great location for exploring Puducherry.

Cons:

The ground floor restaurant gets extremely busy at breakfast time.

2026-03-10 • via Nuitee
V
Vidyasagar • family_with_children • in
8
Ambience good, restaurant services opportunities for improvement
Pros:

Ambience, front lobby staff was excellent especially Ms Gayatri, ever helpful.

Cons:

The restaurant service. There is a language problem. They seem to be inexperienced. Ms. Shabda was the only one who seemed to know what service means
It would have been good if Mr. Raghul spoke to customers since he was sitting in the restaurant and observing things

2026-03-10 • via Nuitee
A
Alber • couple • fr
9
Hotel très confortable
Pros:

L’emplacement était idéal, le personnel très gentil et serviable.
L’équipement de l’hôtel est top, billard, piscine etc..
Le spa est sympa

Cons:

Il y avait une odeur d’humidité dans la chambre

2026-03-08 • via Nuitee
A
Arup Kumar • couple • de
9
Pros:

Sehr gutes und sauberes Hotel, mit tollem Frühstück, sehr freundlichem Personal und gutem Spa. Das Angebot der 2 Restaurants ist gut. Hier findet jeder etwas.

2026-03-06 • via Nuitee
D
Dr Anuja • solo_traveller • in
10
2026-03-06 • via Nuitee
G
Geneviève • family_with_children • ch
9
2026-03-04 • via Nuitee
D
Dany • family_with_children • fr
8
Hotel propre à Pondichéry
Pros:

Bien pour les européens

Cons:

Prix. C'est un hôtel 3 à 4 étoiles.

2026-03-03 • via Nuitee
Y
Yann • couple • fr
10
2026-03-02 • via Nuitee
N
Naushad • solo_traveller • ca
10
Pros:

Good location , and great hotel to stay. Stayed 3 nights and was excellent,good staff and services. Breakfast was very good.

Cons:

All good

2026-02-27 • via Nuitee
B
Bernard • couple • be
9
Excellent hotel worth its 5 stars (stayed 6 nights)
Pros:

very large rooms, good sound isolation (although you hear the city noise a bit and one should avoid the side of the mosque..). Excellent shower. Most of the staff was very friendly, both in restaurants and at reception. Breakfast was excellent. We stayed for 6 nights. After 3 nights we asked another room to be away from the mosque and construction work presently taking place at that side also. It was immediately accepted with a smile .

Cons:

There was no garden or so to stay outside but that is probably true for other hotels in the city as well

2026-02-25 • via Nuitee
A
Atalray • couple • gb
10
Amazing place heart of city Center
Pros:

Great hotel excellent staff

Cons:

None

2026-02-24 • via Nuitee
J
John • couple • gb
9
Very good stay and suited our purposes well
Pros:

Ideal location. Staff very helpful. Easy to get around

Cons:

Some problems with breakfast as ran out of coffee and had to ask. Might have been better not to have left carpet laying half done

2026-02-13 • via Nuitee
R
Roger • solo_traveller • gb
9
I would recommend this hotel without reservation.
Pros:

Smart efficient hotel with excellent staff and good facilities.

Cons:

Nothing

2026-02-13 • via Nuitee
J
Jayen • couple • gb
9
2026-02-11 • via Nuitee
D
Diane • family_with_children • be
10
2026-02-10 • via Nuitee