Hakone Sengokuhara Prince Hotel

Hotels
•
Prince Hotels & Resorts
8.2 (840 reviews)
Sengokubara1246 , Hakone , jp

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Free

Facilities

Free beach shuttle
Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean environment
Good service
Enjoyable onsen
Cons:
Remote location
Small room sizes
High prices for food

Categories

Cleanliness
8.28
The environment is described as clean, but there are issues such as the restaurant and bad breakfast experiences.
Service
8.75
Service is highlighted positively in multiple reviews.
Location
8.29
Location is mostly pleasant but has mentions of being remote, requiring travel.
Room Quality
7.74
Some reviews mention room space issues and stairs being a drawback.
Amenities
8.77
Onsen and nature-related amenities are appreciated.
Value for Money
7.73
Perceived as overpriced given the quality of food and space.
Food and Beverage
7.78
Food options are mentioned as limited, and the buffet is criticized for quality and price.
Overall Experience
8.25
Overall experience is generally positive but with significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:39

Property Description

Luxurious Accommodations
The Hakone Sengokuhara Prince Hotel offers elegantly renovated guestrooms with modern amenities and picturesque views of the Hakone Mountains and Daihakone Country Golf Club.

Relaxing Hot Springs
Indulge in the natural hot spring open-air baths while enjoying the stunning scenery that surrounds the property, providing a truly relaxing and rejuvenating experience for guests.

Convenient Facilities and Attractions
From luggage storage to currency exchange, and dry cleaning services, the hotel ensures a hassle-free stay. Explore nearby attractions like the Hakone Botanical Garden of Wetlands and Hakone Lalique Museum, offering a perfect blend of relaxation and cultural experiences.

Experience the epitome of luxury and relaxation at Hakone Sengokuhara Prince Hotel - book your stay now to create unforgettable memories.

Important information:

Please note that the property can only be accessed via shuttle.

The property offers shuttle service from Odawara Station West Exit to the hotel. Shuttles depart the station at 14:00. Reservation is required.

The property offers a shuttle bus to Sengoku Kogen Bus stop, which takes 5 minutes.

Shuttle service from the hotel to Odawara Station is also available if reserved in advance. Shuttles depart the hotel at 11:00. Please contact the property directly for more details.

For guests booking a dinner inclusive rate, please note that dinner will be served at 19:30.Guests must check in by 19:30 to eat dinner at this property. Guests checking in after this time may not be served dinner, and no refund will be given.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.2
Based on 840 reviews
Cleanliness: 8.28
Service: 8.75
Location: 8.29
Room Quality: 7.74
Amenities: 8.77
Value for Money: 7.73
Food and Beverage: 7.78
Overall Experience: 8.25
A
Andrew • couple • us
10
Getting to the property was difficult, but the beautiful scenery and wonderful staff made it a great time. I would love
Pros:

The scenery is beautiful, I loved having breakfast and looking at the beautiful mountains. It is also pretty close to Ashi lake.

Cons:

So the address for the property given by booking.com was the wrong address.
I think it was for the country club side of the property not the hotel side and when I put the address into maps it took us to the wrong side. So because of that we took the wrong bus and got off at the wrong stop, and got lost, long story short, we called the hotel and the staff was very helpful and we were able to get to the hotel after a 2k walk.

2026-04-16 • via Nuitee
G
George • solo_traveller • us
3
Cons:

Room size is ridiculously tiny

2026-04-15 • via Nuitee
I
Iwasa • extended_group • jp
6
2026-04-13 • via Nuitee
J
JaiSok • extended_group • kr
8
2026-04-12 • via Nuitee
C
Chik Ying Rose • family_with_children • ch
8
Cons:

food at the restaurant is overpriced

2026-04-06 • via Nuitee
M
Marie • couple • gb
8
Pros:

Beautiful location
Friendly staff

Cons:

Lack of bar facilities

2026-04-04 • via Nuitee
E
Eti • extended_group • il
8
Pros:

Relative old but charming

Cons:

These were not electric charge to the phone next to bed

2026-04-04 • via Nuitee
D
Donal • family_with_children • ie
9
Beautiful setting with good food and service.
Pros:

Very relaxing. Onsen was lovely. Dinner setting was great.

Cons:

N/A

2026-04-03 • via Nuitee
A
Alexander • extended_group • at
7
Wer die Ruhe sucht und es einfach Gestaltet haben möchte, ist hier richtig.
Pros:

Direkt am Golfplatz

Cons:

Ein großer Speisesaal mit Buffet und einem Essensschein mit dem man zum Koch geht.
Soetwas wie eine Bar hatte ich nicht gefunden. Frühstück nur bis 9.00 Uhr.

2026-03-31 • via Nuitee
K
Kerstin • family_with_children • de
6
Nichts für Familien mit Kindern.
Pros:

Wir waren nur eine Nacht dort, da wir keine Golfer sind ist die Lage am Golfplatz für und nicht relevant.
Es gibt vom Hotel zur nächsten Bushaltestelle einen Shuttle auf Anfrage.
Der Onsen war für uns schön, aber wir haben keinen Vergleich, da es unser erstes Mal war.

Cons:

Wir waren Abends in einem der Restaurants (The Grill).
Die Mitarbeiter waren freundlich, aber nicht sehr aufmerksam. Meine Steakbestellung wurde einfach vergessen. Als das Steak auf Nachfrage kam, war es trocken und wie eine Schuhsohle. Ich habe es reklamiert und es wurde von der Rechnung genommen.
Das Buffet war überschaubar und leider waren immer Dinge für längere Zeit leer.
Mein Sohn musste noch nichts bezahlen, dennoch haben wir für das Buffet und 2 Bier fast 10.000 yen bezahlt. Leider gibt es im Umkreis des Hotels keine Alternative.

2026-03-31 • via Nuitee
H
HAONING • extended_group • cn
10
2026-03-25 • via Nuitee
X
Xavier Charles • couple • es
8
2026-03-22 • via Nuitee
A
Angelina • couple • fr
10
établissement exceptionnel
Pros:

si les equipements sanitaires , la literie etaient de tres bonne qualité , le cadre , l'environnement , les équipements de loisir , le dîner et le petit déjeuner etaient exceptionnels

2026-03-21 • via Nuitee
S
sandra • extended_group • nl
8
2026-03-09 • via Nuitee
Y
Yunlin • couple • tw
10
Pros:

環境非常安靜舒適，可以好好放鬆。食物非常有特色且美味。

Cons:

房間有小小階梯，此類房型較不適合安排給年紀較大的住客，建議網站介紹應標示。

2026-03-01 • via Nuitee
M
MUTSUMI • extended_group • jp
10
またぜひ利用したい
Pros:

館内はどこも綺麗。大浴場も清潔でアメニティも充実していました。部屋のタオルを持たずに大浴場に行けるのは本当に良かったです。

2026-02-28 • via Nuitee
佐々木 • couple • jp
10
2026-02-23 • via Nuitee
T
Takeshi • solo_traveller • jp
10
Pros:

お風呂

Cons:

特に無し

2026-01-30 • via Nuitee
T
TATSUO • couple • jp
9
2026-01-28 • via Nuitee
Y
Yu Chin • family_with_children • tw
8
2026-01-25 • via Nuitee