Hakone Sengokuhara Prince Hotel

Hotels
Prince Hotels & Resorts
8.2 (840 reviews)
Sengokubara1246 , Hakone , jp

Free

Facilities

Free beach shuttle
Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean environment
Good service
Enjoyable onsen
Cons:
Remote location
Small room sizes
High prices for food

Categories

Cleanliness
8.28
The environment is described as clean, but there are issues such as the restaurant and bad breakfast experiences.
Service
8.75
Service is highlighted positively in multiple reviews.
Location
8.29
Location is mostly pleasant but has mentions of being remote, requiring travel.
Room Quality
7.74
Some reviews mention room space issues and stairs being a drawback.
Amenities
8.77
Onsen and nature-related amenities are appreciated.
Value for Money
7.73
Perceived as overpriced given the quality of food and space.
Food and Beverage
7.78
Food options are mentioned as limited, and the buffet is criticized for quality and price.
Overall Experience
8.25
Overall experience is generally positive but with significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:39

Property Description

Luxurious Accommodations
The Hakone Sengokuhara Prince Hotel offers elegantly renovated guestrooms with modern amenities and picturesque views of the Hakone Mountains and Daihakone Country Golf Club.

Relaxing Hot Springs
Indulge in the natural hot spring open-air baths while enjoying the stunning scenery that surrounds the property, providing a truly relaxing and rejuvenating experience for guests.

Convenient Facilities and Attractions
From luggage storage to currency exchange, and dry cleaning services, the hotel ensures a hassle-free stay. Explore nearby attractions like the Hakone Botanical Garden of Wetlands and Hakone Lalique Museum, offering a perfect blend of relaxation and cultural experiences.

Experience the epitome of luxury and relaxation at Hakone Sengokuhara Prince Hotel - book your stay now to create unforgettable memories.

Important information:

Please note that the property can only be accessed via shuttle.

The property offers shuttle service from Odawara Station West Exit to the hotel. Shuttles depart the station at 14:00. Reservation is required.

The property offers a shuttle bus to Sengoku Kogen Bus stop, which takes 5 minutes.

Shuttle service from the hotel to Odawara Station is also available if reserved in advance. Shuttles depart the hotel at 11:00. Please contact the property directly for more details.

For guests booking a dinner inclusive rate, please note that dinner will be served at 19:30.Guests must check in by 19:30 to eat dinner at this property. Guests checking in after this time may not be served dinner, and no refund will be given.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.2
Based on 840 reviews
Cleanliness: 8.28
Service: 8.75
Location: 8.29
Room Quality: 7.74
Amenities: 8.77
Value for Money: 7.73
Food and Beverage: 7.78
Overall Experience: 8.25
L
Lea couple il
8
Pros:

חדרים גדולים עם נוף

Cons:

מקום מרוחק מאוד ויש קושי לצאת ממנו ללא רכב

2026-05-16 via Nuitee
R
Ruth solo_traveller il
10
Pros:

מקום מקסים, נוף יפהפה ואווירה נעימה.

Cons:

רחוק מתחנת האוטובוס. ומכל הפעילויות ומהאטרקציות.

2026-05-15 via Nuitee
M
Minghao couple jp
5
いまいち
Pros:

食事は良い

Cons:

外国人客への対応はいまいち、礼儀正しいけど、優しさを感じない

2026-05-11 via Nuitee
K
Kohji family_with_children jp
10
2026-05-07 via Nuitee
S
Sachiko family_with_children jp
10
Pros:

素晴らしい宿泊になりました。

2026-05-06 via Nuitee
K
Kazuomi family_with_children jp
9
2026-05-06 via Nuitee
梅原 couple jp
8
Pros:

朝、晩の食事が、とても満足のいくものでした。ありがとうございました。

マッサージの方が、とても親切で上手で有難かったです。

Cons:

スリッパは、使い捨てのものにしていただたきたかった。(他人の使用感が)

ライブでベースアンプをもう少し大きいものにしていただかないと、奥の方のお客さんに聞こえませんでした。

2026-05-05 via Nuitee
G
Gozde solo_traveller nl
8
Pros:

The room was spacious and the view was amazing!

Cons:

There is no public transport to go to the hotel. We needed to take a taxi to go there.

2026-05-05 via Nuitee
R
Ravit couple il
10
2026-05-04 via Nuitee
M
MIWA extended_group jp
7
2026-05-04 via Nuitee
D
Dietrich family_with_children nl
9
Pros:

Sehr gute Lage des Hotels, schöne Zimmer, ein wunderbarer Onsen

Cons:

Das Essen im Restaurant ist eher mittelmässig. Wir haben das Hotel einige Monate vor der Reise gebucht, nach Ablauf der Stornofrist hätte es etwa die Hälfte gekostet. Das ist im Prinzip ok, es bleibt aber das Gefühl zu viel bezahlt zu haben.

2026-05-04 via Nuitee
T
TAKAHIKO extended_group jp
8
2026-05-03 via Nuitee
W
Wen-Chang couple tw
9
2026-04-30 via Nuitee
D
Dirk Jan couple nl
8
Een relaxed hotel
Pros:

Mooie kamers goed en vriendelijk personeel de onzen en vlak bij de golfbaan.

Cons:

De golfbaan hoort bij het zelfde complex maar wat een ellende om er op te komen nog afgezien van de prijs.
En bij het buffet wordt er mondjesmaat bij gevuld zodat je vaak mispakt.

2026-04-26 via Nuitee
S
Satoko family_with_children us
10
2026-04-26 via Nuitee
K
Kojima solo_traveller jp
8
老舗
Pros:

眺め、景色がとても良かったです。

Cons:

備え付けのインスタントのお茶が、美味しくなかった。お菓子があれば、良かった。

2026-04-23 via Nuitee
B
Burenbayr couple jp
10
2026-04-23 via Nuitee
R
Renate couple au
8
Relaxing
Pros:

The property looked amazing and the staff very helpful.
The hotel room was clean and the bathroom was a little small.
The shuttle bus to and from Odawara train station was convenient and worked well.
The indoor/ outdoor Onsen was both excellent and relaxing.
While there are a few restaurants nearby, options are limited within easy walking distance and they close early.
There was nowhere to casually have a drink as the bar only opens from 9-10:30pm which was quite restrictive.
Overall a nice property

2026-04-22 via Nuitee
S
Shinnosuke couple jp
8
2026-04-20 via Nuitee
A
Andrew couple us
10
Getting to the property was difficult, but the beautiful scenery and wonderful staff made it a great time. I would love
Pros:

The scenery is beautiful, I loved having breakfast and looking at the beautiful mountains. It is also pretty close to Ashi lake.

Cons:

So the address for the property given by booking.com was the wrong address.
I think it was for the country club side of the property not the hotel side and when I put the address into maps it took us to the wrong side. So because of that we took the wrong bus and got off at the wrong stop, and got lost, long story short, we called the hotel and the staff was very helpful and we were able to get to the hotel after a 2k walk.

2026-04-16 via Nuitee