New Charity Hotel International

Hotels
7.9 (80 reviews)
Sakina area , Arusha , tz

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
BBQ facilities
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Nice garden
Cons:
Poor water pressure
Limited food options

Categories

Cleanliness
7.18
Clean and well-maintained, but issues with water pressure noted.
Service
8.65
Very friendly and attentive staff, welcoming check-in experience.
Location
8.19
Good starting point for safari, but access road is not ideal.
Room Quality
8.14
Comfortable bed and clean room.
Amenities
7.67
Nice garden and pleasant views, but may lack variety.
Value for Money
8.63
Good value given the friendly service and clean accommodations.
Food and Beverage
6.68
Limited breakfast options and dining not recommended.
Overall Experience
8.05
Overall, a satisfactory stay with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:53

Property Description

Luxurious Accommodation with Stunning Views
New Charity Hotel International, located in Arusha, offers 3-star accommodation with a beautiful garden, free parking, and a relaxing terrace. The rooms provide garden, mountain, or balcony views, along with modern amenities like air conditioning, flat-screen TVs, and free WiFi.

Exceptional Services and Dining Options
Guests can enjoy a hot tub, 24-hour front desk assistance, airport transfers, and room service. The on-site restaurant serves a variety of delicious African and American dishes, including vegetarian and halal options upon request.

Convenient Location and Nearby Attractions
With Uhuru monument just 3.9 km away and Old German Boma a short distance from the hotel, New Charity Hotel International is ideally situated for exploring Arusha's landmarks. Don't miss out on this perfect blend of comfort and convenience during your stay in Arusha!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    People 13 years old and over stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 80 reviews
Cleanliness: 7.18
Service: 8.65
Location: 8.19
Room Quality: 8.14
Amenities: 7.67
Value for Money: 8.63
Food and Beverage: 6.68
Overall Experience: 8.05
F
Fokkink family_with_children nl
9
2026-01-25 via Nuitee
C
CARMEN couple es
10
2026-01-04 via Nuitee
D
Daniela couple ca
9
2025-12-27 via Nuitee
A
Adam family_with_children gb
10
2025-12-23 via Nuitee
C
CARMEN couple es
10
2025-12-19 via Nuitee
S
Sanket family_with_children in
6
2025-11-29 via Nuitee
A
Aj family_with_children de
8
2025-11-05 via Nuitee
A
Angel extended_group dk
5
2025-09-15 via Nuitee
O
Omer couple ch
8
2025-09-15 via Nuitee
O
Omer couple ch
6
סהכ טוב ללילה אחד כמעבר בדרך לספארי וחזרה.
Pros:

צוות נעים, גינה מהממת, מיטה נוחה.

Cons:

זרם מים לא טוב במקלחת, מים חמים נגמרו מהר.

2025-09-05 via Nuitee
S
Sara extended_group it
10
Ottimo punto di partenza per i Safari
Pros:

Sono atterrata all'aeroporto JRO molto tardi e mi hanno aspettato per fare il checkin, veramente cordiali e gentili! Qualita'prezzo ottima

2025-09-01 via Nuitee
I
Irene extended_group es
10
Pros:

Personal muy agradable y atento, habitación limpia, cama muy cómoda, recomendable al 100%

2025-08-10 via Nuitee
V
Virgilio couple es
7
Pros:

El jardín, vistas,amabilidad del personal y habitación limpia

Cons:

La calle de acceso al hotel por su entorno, desayuno no variado .La comida en restaurante no recomendable.

2025-07-13 via Nuitee
A
Amy family with young children us
10
Best Hospitality
Pros:

I love staying here because the staff is so accommodating and friendly. Everything is kept clean and requests are handled with immediacy and a great attitude! It feels like coming home to family each time I stay.

2025-04-25 via Nuitee
M
Muteti family with young children ke
6
It was nice
Pros:

Breakfast was good they had variety and good servings.
The garden was great quite mature very relaxing.
The staff were friendly.

Cons:

The location was ok though the road to access it was not good and the properties around it were not so good.
We expected a swimming pool it would be a welcome addition.
The toiletry especially tissue were of very low quality.

2025-04-23 via Nuitee
N
Nicola group it
9
Superb
2025-03-18 via Nuitee
J
Jemma young couple gb
5
Passable
Pros:

Serene, peaceful environment, staff were amazing. Locations is excellent

Cons:

Small TV, no channels. No shower. Poor WiFi. Noise from the corridors and ground floor

2025-02-08 via Nuitee
J
Jerome family with young children za
6
Pleasant
Pros:

Friendly Staff. We had a mishap on the first day of stay but the hotel upgraded us for the remainder of the stay at no extra charge.

Cons:

First day we arrived our booked room was double booked and we had a downgraded room. It was not a good experience.

2025-01-14 via Nuitee
W
Wellington family with young children ke
9
Excellent
Pros:

Breakfast was delicious, juices were natural and yummy. The pumpkin soup was nice.The team serving was polite and helpful. However there is need to include more variety like cereals, desserts etc

Cons:

None

2025-01-06 via Nuitee
A
Amitkumar young couple tz
10
Exceptional
2025-01-02 via Nuitee