River Garden Hotel Anuradhapura

Hotels
3.9 (50 reviews)
No 122, Srawasthipura, Thibirikadawala , Anuradhapura , lk

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Facilities

Free beach shuttle
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
BBQ facilities
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Review Highlights

Pros:
Great location
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
4.3
Mixed reviews mentioned cleanliness as a concern, with some guests noting issues with dirty rooms and washrooms.
Service
4.3
Service was widely criticized for being slow and inadequate, with guests expressing dissatisfaction with staff availability and helpfulness.
Location
8.1
The hotel's location near key landmarks and public transport was praised by guests, contributing positively to their stay.
Room Quality
4.7
Rooms received mixed feedback, with some guests highlighting issues such as noisy ceiling fans, small bathrooms, and uncomfortable showers.
Amenities
7.2
Guests found the amenities satisfactory, with mentions of a good gym and pool, but some noted the absence of spa services.
Value for Money
6.9
Opinions on value for money were split, with some guests feeling the price was too high for the services provided while others found it acceptable given the location.
Food and Beverage
7.3
Feedback on breakfast and restaurant services was generally positive, but a few guests suggested a wider variety of options.
Overall Experience
4.1
Most guests had a negative overall experience, citing dirty rooms, poor service, and security concerns, leading to a recommendation against staying at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-28 14:26

Property Description

Tranquil Oasis with Modern Comforts

River View Rooms with Premium Amenities
Indulge in the picturesque river views from the comfort of your room at River Garden Hotel Anuradhapura. Each room is equipped with modern amenities including a fridge, dishwasher, and free toiletries for a luxurious stay.

Cycling Adventures and Multilingual Staff
Explore the area on two wheels with available bike hire, or opt for car hire for convenience. Our multilingual staff, fluent in German, English, French, and Hindi, are dedicated to ensuring your needs are met throughout your stay.

Convenient Location with Exceptional Service
Located just a short distance from key attractions like Kumbichchan Kulama Tank and the city centre, River Garden Hotel Anuradhapura offers a convenient yet serene retreat. Book now for a harmonious blend of nature and modern comforts.

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

3.9
Based on 50 reviews
Cleanliness: 4.3
Service: 4.3
Location: 8.1
Room Quality: 4.7
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 4.1
R
Ravish • young couple • lk
3
Poor
2025-07-03 • via Nuitee
A
Anonymous • young couple • lk
5
No
Pros:

Nothing

Cons:

Clean, services

2025-06-19 • via Nuitee
A
Asanka • with friends • lk
5
Passable
2025-06-11 • via Nuitee
T
Thathsarani • group • lk
4
not satisfy
Pros:

At that time we need to sleep quickly and get a rest so this room is only good for sleep not for relax sleep

Cons:

room ceiling fan is not properly work , disturd sound is coming from that fan when we sleep ,
Bathroom is not in good size
Shower is very speeely hit water that pain to humqn skin
Not put body soap

2025-06-08 • via Nuitee
K
Kalpe • young couple • lk
10
Exceptional
2025-06-01 • via Nuitee
H
Harsha • young couple • lk
10
Exceptional
2025-05-29 • via Nuitee
G
Gamini • with friends • lk
1
Bad
2025-05-17 • via Nuitee
C
Charulochana • review category business travellers • lk
1
Bad
Pros:

Not recommend

Cons:

*I do not recommend this hotel at all. The place was very dirty and not well maintained. The rooms were dusty, and the washrooms were not clean. At night, when we wanted to get drinking water, we found all the doors locked and no staff around to help. It felt very unsafe and uncomfortable. People were also walking in and out of rooms, which made the stay even worse. Overall, it was a terrible experience and not worth the money.

2025-05-15 • via Nuitee
K
Kumar • family with young children • se
1
They don’t know how to respect
Pros:

Nothing

Cons:

Owner not good. Bad speech

2025-05-12 • via Nuitee
T
Thivanka • group • lk
1
Bad
2025-03-18 • via Nuitee
S
Sameera • family with young children • lk
8
Very good
2025-03-01 • via Nuitee
H
Harsha • young couple • lk
10
Exceptional
2025-02-23 • via Nuitee
A
Amit • solo traveller • np
2
Very poor
2025-02-05 • via Nuitee
C
Chathuranga • family with young children • lk
3
Poor
2024-12-16 • via Nuitee
S
Sithum • young couple • lk
10
Exceptional
Pros:

Friendly staff

2024-12-14 • via Nuitee
R
Rexsan • young couple • lk
10
Exceptional
2024-11-25 • via Nuitee
E
Eranga • young couple • lk
1
Very Bad
Cons:

Dont take a place for your holiday no smile people their hospitality very weak.

2024-11-10 • via Nuitee
D
Dilakshi • young couple • lk
1
Without inform us they gave our room to other guests
Pros:

Very bad ethics and professionalism

Cons:

Management

2024-09-16 • via Nuitee
D
Danesh • young couple • lk
2
Very poor
2024-08-26 • via Nuitee
R
Ruvishan • group • lk
1
Bad
Cons:

This place is horrible! I DO NOT recommend this place for anyone.

I booked a room for 3 days. To make sure, I called them (3 numbers) prior to my arrival, but they never answered the calls.

When I get there, the person at the counter said he cannot give the room for 3 days and he can only give for 1 day.

I complain that I called prior to my arrival but they never answered the phone and he did not have any answer for that!

We had to find other places just because the inefficient service this place has.

2024-08-23 • via Nuitee