Hotel Grand Continental Kuantan

Hotels
6.4 (192 reviews)
Jalan Gambut , Kuantan , my

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Good location
Breakfast
Cons:
Cleanliness issues
Old facilities

Categories

Cleanliness
3.98
Many complaints about cleanliness, including issues with cockroaches and stained bathtub.
Service
6.95
Counter staff is slow, but complaints are addressed quickly.
Location
8.49
Convenient location with easy access to main attractions.
Room Quality
5.44
Old hotel needing improvement; guests reported issues with the room's condition.
Amenities
5.47
Outdated facilities noted; requires modernization.
Value for Money
6.93
Average value but reflects the need for upgrades.
Food and Beverage
7.48
Breakfast received positive feedback.
Overall Experience
6.45
Overall mixed feelings due to various issues, but location is a strong point.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 09:31

Property Description

Convenient City-Centre Location
Hotel Grand Continental Kuantan is ideally situated just a short drive from the picturesque Teluk Cempedak Beach and adjacent to Mega Mall.

Relaxing Outdoor Pool and Dining Options
Unwind by the outdoor pool or enjoy a meal at Manja Coffee House, offering a diverse buffet of Asian and Western cuisine. Room service is also available.

Comfortable Rooms with Essential Amenities
Each room features a bathtub, air conditioning, and a minibar. Guests can enjoy views of the city or pool, ensuring a pleasant stay.

To experience all these amenities and more, book your stay at Hotel Grand Continental Kuantan now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.4
Based on 192 reviews
Cleanliness: 3.98
Service: 6.95
Location: 8.49
Room Quality: 5.44
Amenities: 5.47
Value for Money: 6.93
Food and Beverage: 7.48
Overall Experience: 6.45
N
Nur Annisya • family_with_children • my
10
2026-08-22 • via Nuitee
N
nurul arnie • solo_traveller • my
8
Pros:

Breakfast so delicious....room clean n staff friendly

2026-08-13 • via Nuitee
M
Mohd Affendy • couple • my
9
2026-08-10 • via Nuitee
M
Mohd Ibrahim • couple • my
10
2026-08-07 • via Nuitee
H
Hanafi • solo_traveller • my
8
2026-06-09 • via Nuitee
S
Sarina • couple • my
8
Nice
Pros:

Just okay

Cons:

-

2026-06-06 • via Nuitee
Y
Yaya Azim • solo_traveller • my
7
2026-05-30 • via Nuitee
F
Fazilah • solo_traveller • my
10
2026-04-28 • via Nuitee
S
Sarina • solo_traveller • my
3
Pros:

location

Cons:

worst behind empty buildings

2026-04-22 • via Nuitee
M
Mohd Faeiz • extended_group • my
8
Good
Pros:

-

Cons:

-

2026-01-30 • via Nuitee
Z
zakihudin • family_with_children • my
5
2026-01-21 • via Nuitee
W
Wan Badrolzaman • family_with_children • my
6
2026-01-20 • via Nuitee
A
Ashraf • family_with_children • my
7
Walk On By..
Pros:

The Location & Parking..

Cons:

Deposit Was Asked In Cash From The Receptionist. Kinda Awkward Since Everywhere Nowdays We Use Qr & Debit/Credit Cards. Even Our Government Encourage Everyone 'Cashless' Nationwide Kan...

2026-01-17 • via Nuitee
R
Radzi • family_with_children • my
5
Nilai wang berbaloi
Pros:

Nilai wang yang berbaloi

Cons:

Kebersihan agak kurang, boleh ditingkatkan lagi. Sarapan xbnyak pilihan. Top up sarapan agak sedikit.

2025-12-18 • via Nuitee
M
MohdArifZakaria • family_with_children • my
8
2025-12-06 • via Nuitee
F
Fazni • solo_traveller • my
6
ok
Pros:

ok

Cons:

ok

2025-11-17 • via Nuitee
Z
ZULKIFLI • family_with_children • kr
4
2025-11-17 • via Nuitee
E
Eltonator • solo_traveller • my
1
My last choice if i cant find a room in kuantan
Cons:

Hotel getting too old. Bathub was badly stained and water pressure like rats piss. Almost no hot water

2025-11-14 • via Nuitee
S
Shamsudin • family_with_children • my
8
2025-11-10 • via Nuitee
N
Noor Hafizah • couple • my
5
Average
Pros:

Location is strategic. Easy access to main attraction in Kuantan.

Cons:

It’s a old hotel and need some improvement to make it better for more pleasant stay.

2025-11-08 • via Nuitee