Citadines Tanjung Tokong Penang

Hotels
•
Citadines
8.9 (995 reviews)
130, Jalan Tanjung Tokong , George Town , my

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Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Lower bathroom sink
See all facilities

Review Highlights

Pros:
Helpful staff
Clean rooms
Good location
Cons:
High pet fees
Limited breakfast options

Categories

Cleanliness
8.93
Multiple reviews mentioned cleanliness as a positive aspect.
Service
9.6
The staff were consistently described as helpful and friendly, with several reviews highlighting exceptional service.
Location
8.44
Location was described as good but some reviews indicated it is far from the town center.
Room Quality
8.89
Rooms were frequently noted as spacious and well-appointed.
Amenities
8.92
Facilities like the pool and gym were positively mentioned, although some feedback on the breakfast was negative.
Value for Money
9.18
Several reviews indicate good value, despite some comments on pet fees.
Food and Beverage
7.93
Breakfast options were criticized, with mentions of limited choices and unsatisfactory quality.
Overall Experience
9.3
Overall, guests expressed satisfaction with their stays, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-27 10:24

Property Description

Modern Accommodations with City Views
Experience comfortable and stylish rooms overlooking the city, equipped with all the amenities you need for a relaxing stay.

Indoor Pool and Fitness Centre
Take a refreshing dip in the indoor pool or work up a sweat at the fitness centre to stay active during your trip.

Multilingual Staff and Convenient Location
Our helpful staff fluent in English, Malay, and Chinese are ready to assist you, and with attractions like Tanjung Tokong Beach and Straits Quay just a stone's throw away, your stay will be both comfortable and convenient.

Book your stay at Citadines Tanjung Tokong Penang for a memorable experience.

Important information:

Grab & Go breakfast.
Pets allowed with conditions – extra charges apply, vaccination card needed, and pet must be under 10kg per pet.


This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 995 reviews
Cleanliness: 8.93
Service: 9.6
Location: 8.44
Room Quality: 8.89
Amenities: 8.92
Value for Money: 9.18
Food and Beverage: 7.93
Overall Experience: 9.3
N
Noryani • couple • my
8
Overall satisfied except the qiblat issue
Pros:

Very clean

Cons:

The qublat direction is wrong… kindly rectify asap

2026-05-08 • via Nuitee
S
Syaza Raihanah • couple • my
10
Had a great staycation overall. The room was cozy and comfortable, the ambience was relaxing, and the staff were friendl
Pros:

Nice hotel for a quick staycation. Clean room, comfy bed, friendly staff, and relaxing atmosphere. Really enjoyed the facilities and overall experience. Recommended for anyone looking for a short escape.

Cons:

Parking can be quite difficult as the hotel uses a mechanical parking system, which may take some time especially during peak hours, but overall still amazing staycation.

2026-05-08 • via Nuitee
N
Navinder • couple • us
9
Comfort with easy access to nearby food courts and Georgetown attractions.
Pros:

Location and cleanliness.

Cons:

Weak WiFi

2026-05-06 • via Nuitee
K
koyama • family_with_children • jp
8
ペットフレンドリーで快適な旅でした。
Pros:

ペットフレンドリーでお泊まりさせて頂きました。部屋のドアを開けるとペット用のベットとご飯のお皿が用意されていました。清潔感があって、部屋も広々で快適でした。ベットの質がとてもよかったです。シャワーの水圧がとても最高でした。プールからの眺めもやくてとても楽しかったです。

Cons:

wiffが繋がりにくく、とても使いにくなかったです。

2026-05-05 • via Nuitee
M
Mir Awal Khademur • solo_traveller • bd
8
2026-05-04 • via Nuitee
N
Nisayuru • solo_traveller • lk
8
2026-05-03 • via Nuitee
B
Bi Jun • solo_traveller • my
10
Pros:

床非常舒适，休息得很好。垃圾桶位置也很便利，厨房一个，厕所一个，书桌下还有一个，很贴心。房间的设备很齐全，外面就有饮水的地方。还有很大的储物柜，有地方放行李不会显得凌乱。

2026-05-02 • via Nuitee
S
Swetha • couple • my
10
2026-05-02 • via Nuitee
Y
Yusbira San • couple • my
9
Pros:

Everything

Cons:

Nothing

2026-04-30 • via Nuitee
G
Grete • couple • my
10
Pros:

Provide pet friendly room . Clean . Friendly n helpful staff

2026-04-30 • via Nuitee
K
khairul • solo_traveller • my
9
2026-04-30 • via Nuitee
Y
Yoshio • couple • jp
8
ほぼ快適に過ごせました。添付した画像は、13階の部屋からの眺望です。
Pros:

スタッフの対応に温かさがあり、気持ちよく滞在できました。
ホテ全体が新しくて設備も充実しています。

Cons:

WiFiが少し遅く、フラストレーションを感じることがありました。
また、部屋の防音が少し不十分で、夜に自動車やバイクの音が気になりました。

2026-04-30 • via Nuitee
G
Gonasagree (Sharmaine) • solo_traveller • au
10
2026-04-29 • via Nuitee
M
Mona • couple • my
7
Traffic noise is unbearable
Pros:

Room size n small kitchen provided

Cons:

Double glazed window to reduce traffic noise

2026-04-27 • via Nuitee
T
Tharindu • solo_traveller • lk
10
Pros:

Good location, close to the malls and easily can get food around the area. They upgraded my room FOC. Great service from the staff and this is my 3rd time staying in this place.

Cons:

All good.

2026-04-27 • via Nuitee
Y
Yap • couple • my
9
Pros:

Good location

Cons:

Parking

2026-04-25 • via Nuitee
S
SNEHA GRUSHA • solo_traveller • mu
8
Pros:

It was very clean

Cons:

breakfast options too limited

2026-04-23 • via Nuitee
N
nunny • family_with_children • th
9
2026-04-21 • via Nuitee
J
Jayappragas • couple • my
8
Pros:

The room cleaniness ...size .. comfort...

Cons:

No restaurant

2026-04-20 • via Nuitee
E
Edward • couple • my
9
2026-04-19 • via Nuitee