Fawkner Mansions Heritage Hotel

Hotels
5.5 (332 reviews)
250 Punt Road , Melbourne , au

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Facilities

Non-smoking rooms
Terrace
Family rooms
BBQ facilities
Express check-in/check-out
Private check-in/check-out
Shared lounge/TV area
Board games/puzzles
Grocery deliveries
Shared kitchen
See all facilities

Review Highlights

Pros:
Kind staff
Location is close to city center
Cons:
Very poor cleanliness
Unsafe environment
Terrible room quality
Poor amenities

Categories

Cleanliness
3.21
Multiple negative mentions of cleanliness; the room was not cleaned, and there were unsettling items found.
Service
7.18
Management was difficult to reach for a refund request, but staff were described as kind in some feedback.
Location
8.72
Location was mentioned as fairly close to the city center, though the area may raise safety concerns.
Room Quality
3.67
Described as chaotic and unacceptable with serious cleanliness and safety issues.
Amenities
4.2
Amenities were listed as being of very poor quality.
Value for Money
5.16
The price point was mentioned but not justified given the conditions; not good value.
Food and Beverage
6.71
Not specifically mentioned; average rating assigned.
Overall Experience
5.18
Genuinely a terrifying experience; strong sentiment against staying again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:13

Property Description

Luxurious Heritage Hotel in Melbourne

Fitness Centre and Garden: Stay active and relaxed with our fitness centre and lush garden, perfect for unwinding after a busy day of exploring Melbourne.

Family-Friendly Accommodation: Our hotel features family rooms and some rooms even come with a fully equipped kitchen, ideal for a comfortable and convenient stay for families.

Convenient Location: Situated just a few kilometers away from the beautiful St Kilda Beach and Essendon Fields Airport, Fawkner Mansions Heritage Hotel offers the perfect blend of tranquility and accessibility.

Experience the charm and comfort of Fawkner Mansions Heritage Hotel - book your stay now for an unforgettable Melbourne getaway!

Check-in and check-out hours:

Location

Guest Reviews

5.5
Based on 332 reviews
Cleanliness: 3.21
Service: 7.18
Location: 8.72
Room Quality: 3.67
Amenities: 4.2
Value for Money: 5.16
Food and Beverage: 6.71
Overall Experience: 5.18
J
Jekesoni Qica • solo_traveller • au
5
2026-01-31 • via Nuitee
I
ilankoon • solo_traveller • au
4
Pros:

Staff is good.

2026-01-30 • via Nuitee
I
Ishan Thilina • couple • au
1
2026-01-30 • via Nuitee
S
Simpson • solo_traveller • au
7
Good enough for my needs and cost was fair
Pros:

No breakfast No TV but spent most my time in the city only slept there first night

Cons:

Was ok for my needs as was u. City for new year eve celebrations

2026-01-29 • via Nuitee
J
Joash • solo_traveller • au
10
2026-01-27 • via Nuitee
R
RUNGRUT • solo_traveller • au
6
2026-01-27 • via Nuitee
S
Shane • solo_traveller • in
8
Pros:

The Location was very convenient

Cons:

There was no Fan in the Room

2026-01-25 • via Nuitee
C
Charles • solo_traveller • gb
3
Pros:

Nothing

Cons:

No working locks on the shower doors, big holes in the shower doors where anyone can look in, no bin in the bedroom, no one ever at reception, no toiletries. I've stayed in plenty of cheap hotels but this was comfortably the worst. The only positive was that the sheets were at least clean.

2026-01-25 • via Nuitee
D
Dorota • solo_traveller • pl
5
Pros:

Cheap

Cons:

Very dirty rooms and bathrooms

2026-01-25 • via Nuitee
M
Millan • solo_traveller • es
6
Cons:

A la h de hacer el check-in la único opción es llamar y si no te responde tienes que esperar sin opción a entrar a tu habitación.

2026-01-23 • via Nuitee
S
Samantha • solo_traveller • au
5
Pros:

Staff were the best part

Cons:

Needs to have a luggage room as I had to carry my bags all day

2026-01-21 • via Nuitee
S
Shubham • couple • au
1
Awful experience - would never recommend to any friends as had to leave at midnight due to hotel
Pros:

Pictures of room over website.

Cons:

Unhygiene toilets
Nil toiletries provided - without any soap
Poorly lit and old and run down infrastructure
Bed frame was moving on sitting
Unhygienic room and linen
Unsafe
Limited remote customer support over phone with poor assistance offered
Rowdy guests
Mould smells around corridor
Awful experience
Had to leave midnight because of the hotel environment
Upon discussing our concerns with the manager, their comments were cold and remorse
They did not project any hospitality at all

2026-01-21 • via Nuitee
A
Anna • couple • au
5
2026-01-21 • via Nuitee
A
Alex • solo_traveller • au
6
2026-01-20 • via Nuitee
J
Jye • couple • au
7
2026-01-20 • via Nuitee
N
Noellen • couple • au
2
Don’t go there
Pros:

Not far from public transports. Staff very welcoming and Nice

Cons:

I think it should be close. Holes in the bedroom. Dust everywhere. Bad smells

2026-01-20 • via Nuitee
L
Lance • solo_traveller • au
1
This place is like a prison
Pros:

Nothing

Cons:

Everything

2026-01-20 • via Nuitee
F
Florencia • couple • au
1
Bad experience
Pros:

The location is not too bad

Cons:

Bad, is an awesome building but it seems abandoned. When I called the person who had to gave me the code he didn’t ask me for the confirmation code in Booking. Even other guest I could’t see, bery dirty, bed doesn’t seem comfy. My parent and I didn’t spend the night there.

2026-01-20 • via Nuitee
N
Nguyen • couple • au
10
2026-01-19 • via Nuitee
B
Ben • solo_traveller • au
10
2026-01-19 • via Nuitee