Heavens Den Staycation Pampanga

Hotels
San Fernando , Lagundi , ph

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Facilities

Air conditioning
Swimming pool
Terrace
Family rooms
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Internet access
Japanese garden
Swimming nearby

Review Highlights

Pros:
Clean and comfy
Cons:
Directions to property unclear; map directions incomplete
Check-in and check-out procedures are sloppy
Help desk is not unit-specific despite '24hr' claim
Contact number hard to reach and messages go unanswered

Categories

Cleanliness
1
Positive — guest explicitly notes the unit is 'Clean and comfy'.
Service
1
Negative — multiple service issues reported: sloppy check-in/check-out procedures, help desk not specific to unit, contact number hard to reach and does not respond to messages.
Location
1
Negative — directions to the property were unclear and map directions were incomplete, causing confusion.
Room Quality
1
Standard quality for this hotel tier
Amenities
1
Standard quality for this hotel tier
Value for Money
1
Standard quality for this hotel tier
Food and Beverage
1
Standard quality for this hotel tier
Overall Experience
1
Standard quality for this hotel tier
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-30 13:13

Property Description

Luxurious Accommodation
Heavens Den Staycation Pampanga offers air-conditioned rooms with a terrace and free WiFi. Guests can enjoy pool views from the balcony and indulge in comfort with provided bathrobes and slippers.

Modern Amenities
This aparthotel is equipped with a flat-screen TV, a kitchen with essential appliances, and a private bathroom for convenience.

Serene Environment
Escape the hustle and bustle as you unwind in the tranquil garden or explore nearby attractions like SandBox - Alviera.

To experience a blissful stay in Pampanga, book your unforgettable retreat at Heavens Den Staycation now.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
F
Flores • couple • ph
4
Pros:

Clean and comfy

Cons:

1. Directions to go to property was unclear. Map directions incomplete causing confusion.
2. Check in and check out procedures are sloppy
3. It says 24hr help desk but help desk is for the entire condo not specific to unit.
4. Contact number is hard to reach. Also does not respond to messages.

2025-12-26 • via Nuitee