Singular Dream Beach Residences

Hotels
8.1 (2001 reviews)
Calle Flamingos Entre 40 y 44, Col. Zacil Ha , Playa del Carmen , mx

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Good breakfast
Cons:
Cleanliness issues
Inconsistent service

Categories

Cleanliness
6.74
Several reviews mentioned issues with cleanliness and dirty linens.
Service
8.71
Mixed sentiments regarding service, but generally acceptable for hotel tier.
Location
9.25
Multiple reviews noted the excellent location close to the beach and shopping areas.
Room Quality
7.2
Rooms are varied in quality; some complaints of small and outdated rooms.
Amenities
7.73
Good amenities like pools and rooftop, but issues with temperature control.
Value for Money
8.19
Reasonable pricing for the location, though some amenities fell short.
Food and Beverage
8.74
Breakfast was generally viewed positively; standard quality for this hotel tier.
Overall Experience
8.21
Overall stay acceptable with a few issues dampening the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 15:02

Property Description

Luxurious Accommodation
Singular Dream Beach Residences, located in the heart of Playa del Carmen, offers modern air-conditioned rooms with top-notch amenities like flat-screen TVs, kitchenettes, and safety deposit boxes. The property is just a short walk from the stunning Playa del Carmen Beach, making it a perfect retreat for beach lovers.

Relaxation and Recreation
Guests can unwind in the outdoor swimming pool, hot tub, or on the terrace while enjoying the beautiful garden surroundings. The hotel also provides free WiFi, allowing guests to stay connected throughout their stay.

Convenient Location
With key attractions like Playacar Beach and ADO International Bus Station in close proximity, Singular Dream Beach Residences is the ideal choice for travelers looking to explore the best of Playa del Carmen. Book now for a memorable stay in paradise.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.1
Based on 2001 reviews
Cleanliness: 6.74
Service: 8.71
Location: 9.25
Room Quality: 7.2
Amenities: 7.73
Value for Money: 8.19
Food and Beverage: 8.74
Overall Experience: 8.21
F
Flor extended_group uy
10
2026-02-13 via Nuitee
P
Przemysław couple pl
4
Pros:

Lokalizacja

Cons:

Brud
Brak zmiany poscieli przez 12 dni
Zimna woda pod prysznicem

2026-02-13 via Nuitee
C
corinne couple fr
10
2026-02-09 via Nuitee
L
LIAM couple mx
7
Good but hoped for better
Pros:

I have stayed here 3 times. It’s a nice building and the beds are very comfortable. Location is perfect.

Cons:

This time I was given a room on the ground floor and there was no hot water. That might be fine in July but it is the end of January and it is cold in playa del Carmen. The internet didn’t work this time. And when I asked for a room change I was denied even though I could see there was availability on the website. Disappointing

2026-01-30 via Nuitee
L
Laurent solo_traveller us
5
Je ne conseil pas ce produit
Pros:

La Piscine, c est tous.

Cons:

Personnel au lobby incompétent , 4 nettoyages de chambre 9 nuits ( lits uniquement pas de salle de bain nettoyer) coupure électrique 24h du au travaux à côté du Bulding ( Chambre 403 en Lowcof une horreur on entend tous les bruits la nuit )

2026-01-29 via Nuitee
G
González couple mx
10
2026-01-29 via Nuitee
W
Willian extended_group mx
10
PERFECTA
Pros:

LA UBICACION EXCELENTE
BUEN DESAYUNO RICO Y COMPLETO
L BAR EXCELENTE

Cons:

NADA TODO EXCELENTE

2026-01-29 via Nuitee
J
JAY couple us
8
2026-01-27 via Nuitee
M
monique couple fr
6
Bien
Pros:

L’emplacement à proximité de la plage et de la Vè Avenue. Le parking souterrain sécurisé.
Le confort de la literie
Le roof top 👍 vue magnifique avec une grande piscine et beau mobilier et transats
personnel agréable

Cons:

Chambre No 304B Pas d’eau chaude
Chambre impersonnelle
vue sur les chambres d’en face
Mauvaise insonorisation
Climatisation qui est bruyante

2026-01-27 via Nuitee
J
Jeremy couple fr
4
Pros:

Les chambres
Le personnel
La vue

Cons:

La piscine n'est pas accessible car trop froide. Nous avons sélectionner cet hôtel avant tout pour la piscine et nous en sommes très déçu car beaucoup trop froide.

2026-01-22 via Nuitee
L
Lorenzo couple ch
7
La struttura è moderna con diverse piscine sul tetto con una vita mozzafiato un po fuori dal centro ma in una posizione
Pros:

Gli appartamenti ampi
E le piscine

Cons:

La pulizia non è molto curata

2026-01-21 via Nuitee
P
Paul couple us
6
Apartment was nice and location was nice. However they could have done a better job with preparing the apartment with cl
Pros:

Location, nice sizable apartment , nice rooftop,

Cons:

Linens were dirty , towels dingy, stains all over apartment. Unacceptable

2026-01-20 via Nuitee
T
Tanya couple fr
6
2026-01-20 via Nuitee
C
Clemence couple fr
7
Bel hôtel, mais le service et l’eau sont à améliorer
Pros:

L’emplacement de l’hôtel permet d’être prêt de la plage mais aussi des commerces et de la Quinta Avenida.
Le rooftop est sublime.

Cons:

Clairement un problème d’eau chaude régulièrement. Il fallait attendre une bonne minute avant d’avoir de l’eau chaude brûlante qui devenait glacée quelques secondes ensuite…. Visiblement nous n’étions pas les seuls.
Idem nous avons demandé un sèche cheveux à l’accueil, et malgré une relance ce dernier n’a jamais été apporté.

2026-01-20 via Nuitee
L
Louis couple fr
7
Pros:

Leurs point fort est clairement leurs rooftop avec la pisicine et leurs emplacement proche de la 5 eme avenue !

Cons:

Le personnel est aigris, pas commercial, notre chambre un placard à balais une mini fenêtre qui donne sur le couloir !!!!
Bref à éviter, en plus l’isolation est nul c’est comme si on dormait avec les voisins !

2026-01-20 via Nuitee
M
Marina Elizabeth solo_traveller mx
9
Pros:

me encantaron sus instalaciones, limpieza y rooftop.

Cons:

no me gustó el trato de la recepción al momento de que hice el check in, el señor que me recibió tenía una pésima actitud y ni siquiera me quiso atender o checar mi reserva hasta las 3. para esto yo había llegado a las 2 y de una manera muy grosera me dijo no te atiendo hasta las 3 pm. creo que esta sería mi única queja, esta persona era un hombre llenito y blanco del personal.

2026-01-19 via Nuitee
D
Diego family_with_children mx
10
Comodidad
Pros:

Todo esta excelente

Cons:

Nada, todo muy bien

2026-01-19 via Nuitee
H
Houssam extended_group fr
10
2026-01-19 via Nuitee
C
Carlos Marcelo couple mx
8
2026-01-19 via Nuitee
A
Alejandro solo_traveller mx
7
Escapada a playa del esperaba mas de mi alojamiento
Pros:

La.ubicacion y aparentemente se veia de lujo y nuevo el condominio el rooftop muy bien el mejor de la zona

Cons:

La habitacion que me dieron realment3 fue muy basica como cuarto de trabajador cero ventanas cero decoracionny ya sin decir muy basico falla bastante el wi fi

2026-01-19 via Nuitee