Heartland Hotel Glacier Country

Hotels
7.9 (224 reviews)
43 Main Road, Fox Glacier , Fox Glacier , nz

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Restaurant
Room service
Family rooms
Luggage storage
Fax/photocopying
Tour desk
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Good breakfast
Cons:
Small room size
Limited parking
Cold breakfast options

Categories

Cleanliness
7.61
Guests noted rooms were generally clean, but issues with the sink's functionality were mentioned.
Service
8.58
Staff were described as very friendly and accommodating, providing excellent service.
Location
8.62
Central location praised for its proximity to local attractions and eateries.
Room Quality
7.07
Rooms were described as small and somewhat dated, but clean and comfortable.
Amenities
7.6
Basic amenities provided; guests noted small fridges and limited space.
Value for Money
7.56
Generally good value, although some guests mentioned issues with parking and breakfast.
Food and Beverage
8.11
Breakfast quality was well-rated, but some food was mentioned as cold.
Overall Experience
8.08
Overall positive experience despite minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:57

Property Description

Luxurious Accommodation in the Heart of Westland World Heritage Park

Nestled within the breathtaking Westland World Heritage Park, the Heartland Hotel Glacier Country offers a cozy retreat in Fox Glacier township. The bright rooms feature modern amenities like satellite TV, tea/coffee facilities, and a refrigerator, ensuring a comfortable stay for guests.

Exquisite Dining Experience

Indulge in a culinary delight at the fully licensed restaurant and bar, where you can savor exquisite a la carte dishes by the warm glow of an open fireplace.

Adventure Awaits

Explore the wonders of the Westland World Heritage Park with a myriad of activities such as rainforest walks, glacier visits, and wildlife encounters. Whether you're into hiking, fishing, or simply soaking in nature's beauty, there's something for everyone.

Experience the beauty of Fox Glacier at Heartland Hotel Glacier Country - Book your stay now!

Important information:

Please note that there is a 1.5% charge when you pay with a credit card.

Please note that when booking 5 or more rooms, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.9
Based on 224 reviews
Cleanliness: 7.61
Service: 8.58
Location: 8.62
Room Quality: 7.07
Amenities: 7.6
Value for Money: 7.56
Food and Beverage: 8.11
Overall Experience: 8.08
B
Ben family_with_children au
8
2026-03-29 via Nuitee
A
Auperle family_with_children nz
7
2026-03-24 via Nuitee
M
Margit couple at
7
Zweckmäßig , die Umgebung ist ein Traum
Pros:

Es ist für Busse geeignet ! Fuer 1 Nacht ist es in Ordnung . Wir waren jedoch 3 Nächte ! Frühstück hat uns nicht geschmeckt ! Die Geschmäcker sind natürlich verschieden ! Der Hubschrauberflug war großartig

2026-03-22 via Nuitee
Y
yvonne family_with_children de
8
2026-03-21 via Nuitee
B
Bartosz couple pl
8
2026-03-18 via Nuitee
J
Junwei family_with_children cn
10
2026-03-18 via Nuitee
R
renata couple it
7
2026-03-13 via Nuitee
O
Orit family_with_children il
7
Pros:

חנייה צמודה לחדר, צוות נחמד, א.בקר סבירה , נקי. מה שצריך ללילה ולהמשיך בדרך.

Cons:

חדר קטן, קירות דקים ורעש צעדים של הדיירים בקומה מעליכם. וילונות חייבים להיות סגורים שלא יראו אותך מהרחוב.

2026-03-13 via Nuitee
U
U A couple de
7
2026-03-13 via Nuitee
N
Nathan couple au
10
Lovely staff and great location, clean warm room
Pros:

Staff were lovely and accommodating. Also knowledgeable of the area
Great location with short drive to good hikes/views

Cons:

Only thing to consider our room was more motel style. E.g straight access from car park into room, wasn’t issue for us but something to consider

2026-03-12 via Nuitee
R
Raylene family_with_children nz
10
2026-03-12 via Nuitee
P
Peter solo_traveller de
6
2026-03-11 via Nuitee
J
Jeffrey extended_group us
10
Highly recommended!!
Pros:

We loved your staff, comfy bed/room, great location and reasonable prices. We’ll be back!

2026-03-10 via Nuitee
R
Ryan solo_traveller gb
9
A fantastic hotel, highly recommend.
Pros:

In a great location close to the iconic Fox Glacier. Very friendly and helpful staff who went out of their way to help guests, especially Evie. The rooms have recently been refurbished to a high standard and are very clean. Thank you for a great stay.

Cons:

The shower kept suddenly and randomly going hot and cold, so it was difficult to use.

2026-03-09 via Nuitee
R
rob couple au
2
The cramped space, poor room servicing and cold cooked breakfast would stop us revisiting.
Pros:

The operations manager was very helpful and did her best to assist us and we feel has a thankless task providing a good customer experience. This included organising a dinner for us despite being told by the catering manager to go elsewhere to eat even though no where else was availabe.

Cons:

The room was very small and had nowhere to store things. We were there for two nights, and apart from making our beds, the rubbish bins remained unemptied and the bathrooms uncleaned. Our stay included breakfast, but the cooked food, including scrambled eggs , was cold to lukewarm.

2026-03-09 via Nuitee
J
Jim couple gb
9
Pros:

Hotel staff very accommodating. Owner off farming stock so plenty to discuss.

Cons:

Nothing. Hotel delivered what I was expecting.

2026-02-28 via Nuitee
G
Guanyue extended_group cn
8
Pros:

地理位置,房间设施,早餐很棒

Cons:

隔音较差

2026-02-27 via Nuitee
N
Nadine solo_traveller de
7
Pros:

friendly team, new bathroom , close to everything in town, everything was clean

Cons:

loud fridge, thin walls to neighbour rooms, lights shine into the room since the jalousie is not long enough. TV control didn't work- batteries were given but that didn' t seem to be the problem.

2026-02-27 via Nuitee
F
Fiona couple au
5
Pros:

Central location, clean & fresh room.

Cons:

Expensive by comparison. Poor attitude at reception . Very ordinary breakfast. No insulation from noisy guests in room above. 😳

2026-02-22 via Nuitee
E
Eva couple de
10
2026-02-10 via Nuitee