Heartland Hotel Glacier Country

Hotels
7.9 (210 reviews)
43 Main Road, Fox Glacier , Fox Glacier , nz

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Restaurant
Room service
Family rooms
Luggage storage
Fax/photocopying
Tour desk
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Good breakfast
Cons:
Small room size
Limited parking
Cold breakfast options

Categories

Cleanliness
7.61
Guests noted rooms were generally clean, but issues with the sink's functionality were mentioned.
Service
8.58
Staff were described as very friendly and accommodating, providing excellent service.
Location
8.62
Central location praised for its proximity to local attractions and eateries.
Room Quality
7.07
Rooms were described as small and somewhat dated, but clean and comfortable.
Amenities
7.6
Basic amenities provided; guests noted small fridges and limited space.
Value for Money
7.56
Generally good value, although some guests mentioned issues with parking and breakfast.
Food and Beverage
8.11
Breakfast quality was well-rated, but some food was mentioned as cold.
Overall Experience
8.08
Overall positive experience despite minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:57

Property Description

Luxurious Accommodation in the Heart of Westland World Heritage Park

Nestled within the breathtaking Westland World Heritage Park, the Heartland Hotel Glacier Country offers a cozy retreat in Fox Glacier township. The bright rooms feature modern amenities like satellite TV, tea/coffee facilities, and a refrigerator, ensuring a comfortable stay for guests.

Exquisite Dining Experience

Indulge in a culinary delight at the fully licensed restaurant and bar, where you can savor exquisite a la carte dishes by the warm glow of an open fireplace.

Adventure Awaits

Explore the wonders of the Westland World Heritage Park with a myriad of activities such as rainforest walks, glacier visits, and wildlife encounters. Whether you're into hiking, fishing, or simply soaking in nature's beauty, there's something for everyone.

Experience the beauty of Fox Glacier at Heartland Hotel Glacier Country - Book your stay now!

Important information:

Please note that there is a 1.5% charge when you pay with a credit card.

Please note that when booking 5 or more rooms, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.9
Based on 210 reviews
Cleanliness: 7.61
Service: 8.58
Location: 8.62
Room Quality: 7.07
Amenities: 7.6
Value for Money: 7.56
Food and Beverage: 8.11
Overall Experience: 8.08
E
Eva • couple • de
10
2026-02-10 • via Nuitee
L
Lorna • extended_group • gb
6
Hot, unclean but good location.
Pros:

Central to the town. Good size bed.

Cons:

Booked 2 rooms and one had a used bar of soap in the shower with a hair on it from a previous guest. There was no air conditioning and it was muggy weather. When we opened the window sandflies came in so sleeping was difficult.

2026-01-24 • via Nuitee
J
Jim • extended_group • au
8
2026-01-20 • via Nuitee
D
Daryl • couple • nz
10
2026-01-19 • via Nuitee
R
Ruchita • family_with_children • au
9
Excellent and will come back again
Pros:

Nice location, clean and spacious rooms, lots of local places to eat. I have included a picture of the cafe at Lake Mathieson which is a MUST visit

Cons:

Everything was great

2026-01-11 • via Nuitee
E
Ellen • extended_group • gb
10
2026-01-09 • via Nuitee
M
Mel • family_with_children • nz
7
Great spot to stay while in Fox.
Pros:

Great location, nice rooms and staff were accomodating and friendly.

Cons:

NA

2026-01-07 • via Nuitee
R
Robyn • family_with_children • au
8
A little dated the rooms and hotel but clean, comfortable and spacious.
Pros:

Option for interconnecting room for a family. Large spacious rooms. Beds comfortable. Easy parking. Central location - walk to local eateries and shops.

Cons:

Our room was at the front of the property and windows lacking insulation therefore we heard the road noise and birds in the morning very easily!

2026-01-07 • via Nuitee
Y
YisG • couple • cl
10
2026-01-06 • via Nuitee
K
Katharina • family_with_children • at
8
Pros:

Das Zimmer war sauber und alle waren sehr freundlich.

Cons:

Das Zimmer hat ein kleines Bad, welches grundsätzlich vollkommen ausreicht. Aber es hat leider keine Ablagefläche.
Des weiteren merkt man das Alter des Hotels, Teppich teilweise abgenutzt. Manche Teile wie das Bad waren aber renoviert.

2026-01-06 • via Nuitee
B
bryan • extended_group • gb
7
Get insect screens on your windows!
Pros:

Location. Staff. Breakfast. Cleanliness!!

Cons:

Rooms were quite small and stuffy and we couldn’t open windows because of sandflies and mozzies.

2026-01-05 • via Nuitee
T
Troy B • couple • au
9
2026-01-04 • via Nuitee
‫מאיר • family_with_children • il
10
Pros:

Small room with kettle and mini fridge, everything was fine. We were on the second floor

2026-01-04 • via Nuitee
S
Sumathi • couple • au
7
Great heli ride to the Fox glacier otherwise there is no reason to stop at Fox Glacier
Pros:

We arrived late and staff did not tell us that we have to book for dinner
All places were closed for bookings and we slept after eating some chips
You have to post and inform people that booking in a near by hotel for dinner is a
Must at Fox glacier

Cons:

See above

2026-01-04 • via Nuitee
B
Ben • couple • gb
6
Okay for the night but next to nothing in the town
Pros:

Location

Cons:

Breakfast was edible but half of the cooked food was cold. Wasn’t much parking

2026-01-04 • via Nuitee
L
Lillian • extended_group • nz
7
Pros:

Great location

Cons:

Fridges are a bit small. Freezer section was not functioning properly.

2026-01-03 • via Nuitee
K
Kaladevi • couple • au
10
Happy
Pros:

Location and staff

Cons:

Room is very small. Not provided water bottles

2026-01-02 • via Nuitee
R
Rohit • extended_group • au
10
2026-01-02 • via Nuitee
L
Linda • couple • nz
8
2025-12-31 • via Nuitee
D
Danica • couple • us
8
Pros:

The room was cleaned.

Cons:

The small sink is not very functional, all the water drips down onto the floor.

2025-12-29 • via Nuitee