Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Good value for money
Delicious breakfast
Cons:
Poor cleanliness
Room features not as expected
Noise from the street

Categories

Cleanliness
5.96
The cleanliness was criticized with mentions of mold and poor bathroom conditions.
Service
9.93
Consistently praised for outstanding hospitality and helpfulness from staff.
Location
9.47
Many reviews mentioned the great location close to city attractions.
Room Quality
7.42
Several reviews indicated basic, but clean rooms; some complaints about features not matching expectations.
Amenities
8.95
Amenities were not explicitly mentioned, but the breakfast was noted positively.
Value for Money
8.41
Reviews mentioned good value for the price, considering location and amenities.
Food and Beverage
8.96
Breakfast options were highly praised; guests enjoyed the homemade meals.
Overall Experience
8.93
Overall, guests had a positive experience, with a few reservations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:38

Property Description

Sustainable Accommodation with Allergy-Free Rooms

Garden Oasis with Spa Facilities

Family-Friendly Rooms and Services

Experience a sustainable stay at Hanoi Family Homestay, located in the heart of Hanoi. Indulge in allergy-free rooms, spa facilities, and a beautiful garden. Families and disabled guests are catered to with family rooms and accessible amenities. Enjoy modern comforts like air conditioning, flat-screen TVs, and free WiFi in every room. Wake up to a delicious breakfast spread and dine at the family-friendly restaurant on-site. Explore nearby attractions with walking tours or rent a bike/car for convenience. Book now to enjoy a memorable stay near Hanoi's iconic landmarks and attractions.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 1101 reviews
Cleanliness: 5.96
Service: 9.93
Location: 9.47
Room Quality: 7.42
Amenities: 8.95
Value for Money: 8.41
Food and Beverage: 8.96
Overall Experience: 8.93
P
Paula • solo_traveller • lv
3
Cons:

It was a false advertisement. I arrived and they said i have to change hotels - it was late in the evening and I had to go to a completely different hotel with all the heavy bags. In this other hotel no one spoke English. I messaged perfume some questions and she didn't respond. Room was also different then the one I booked.
Overall I didn't have a good experience there.

2026-09-19 • via Nuitee
C
Chakraborty • solo_traveller • in
6
Pros:

The room was comfortable. Location was good.

Cons:

Behaviour of the owner, staff. The place smelled of furry pets. Perfume the owner was mostly unavailable in the evenings. And no one else in the vicinity had any authority to do anything. Even a cup of coffee could only be available with breakfast.

2026-09-11 • via Nuitee
B
Britney • extended_group • ph
10
Great stay!
Pros:

The owner is so kind!!

Cons:

Nothing

2026-09-10 • via Nuitee
B
Britney • extended_group • ph
10
2026-09-10 • via Nuitee
J
João • family_with_children • pt
10
Enter like guest go out like family for ever ❤️
Pros:

Everything
One off the best stays in my life off more than 60 countries the I visit
Perfume the owner it’s a joy of person
Miss my time there for ever ♥️

Cons:

Nothing

2026-09-07 • via Nuitee
T
Tâm • solo_traveller • vn
10
Tuyệt
Pros:

Yên tĩnh, đi lại thuận tiện

2026-09-04 • via Nuitee
L
lam • family_with_children • vn
9
2026-09-03 • via Nuitee
N
Nguyễn • solo_traveller • vn
10
2026-09-02 • via Nuitee
A
Alejandra • extended_group • es
10
Pros:

Todo genial. La familia que se encarga del alojamiento era fantástica y súper agradable. Te ayudan en todo lo que necesitas. La habitación muy espaciosa y limpia. La ubicación es ideal para estar cerca del centro pero sin tener mucha molestia de ruido. Muy recomendable.

2026-09-02 • via Nuitee
E
Evgeniia • family_with_children • ru
10
2026-09-02 • via Nuitee
L
Lan Anh • family_with_children • vn
9
2026-09-01 • via Nuitee
M
Marina-Anna • couple • es
9
2026-09-01 • via Nuitee
A
Alessandro • family_with_children • it
10
2026-09-01 • via Nuitee
G
George • extended_group • in
8
2026-08-31 • via Nuitee
I
Ibai • solo_traveller • es
7
2026-08-30 • via Nuitee
B
Benjamin • solo_traveller • fr
10
Pros:

Proche du centre et de la rue du train. Bien placé
Personnel très accueillant et arrangeant.
Petit déjeuner copieux.

2026-08-29 • via Nuitee
A
Agne Z • solo_traveller • it
8
Pros:

Posizione super centrale, colazione ottima, rapporto qualità prezzo eccellente

Cons:

Camere un po' datate

2026-08-27 • via Nuitee
M
María • couple • es
7
2026-08-22 • via Nuitee
F
Francesca Pennisi • solo_traveller • it
8
Pros:

In un'ottima posizione, a due passi da Train Street. Parfume e la sua famiglia sono stati super accoglienti. La struttura era pulita.

2026-08-22 • via Nuitee
P
Phuong Thanh • family_with_children • vn
7
Pros:

Their staff were enthusiastic and friendly

Cons:

The house and facilities are old

2026-08-21 • via Nuitee