Facilities

Wheelchair accessible
Front desk (limited hours)
Smoke-free property
Self parking (surcharge)
Accessible shuttle
No accessible shuttle

Review Highlights

Pros:
Great atmosphere and historical charm
Delicious breakfast and friendly service
Cons:
Challenging access to the hotel
Wi-Fi connection issues

Categories

Cleanliness
8.33
The stay was pleasant with clean facilities, though some reviews suggest areas of improvement.
Service
9.3
Guests appreciated the warm and thoughtful service from the staff.
Location
8.84
The location is good but some found the access a bit challenging.
Room Quality
9.29
Rooms are spacious, comfortable, and nicely designed.
Amenities
8.82
Facilities are adequate, though some valued amenities like better Wi-Fi could be improved.
Value for Money
8.78
Overall, guests found the experience to be quite valuable given its offerings.
Food and Beverage
9.33
Breakfast was highlighted as delicious, contributing positively to the stay.
Overall Experience
9.3
Guests had a very positive experience and many expressed desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:12

Property Description

Central Location
Strategically situated within walking distance to Otaru Canal and Sakaimachi Street, offering easy access to key attractions and vibrant streets.

Comfortable Accommodation
19 well-appointed air-conditioned rooms with modern amenities such as LCD televisions, free Wi-Fi, and spacious bathrooms for a relaxing stay.

Convenient Facilities
Enjoy the convenience of onsite self-parking, 24-hour front desk service, and complimentary tea/coffee making facilities in the room.

Book your stay at Tabist Kaihorow Otaru for a seamless blend of comfort and convenience in Otaru.

Important information:

  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

9
Based on 614 reviews
Cleanliness: 8.33
Service: 9.3
Location: 8.84
Room Quality: 9.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
S
sadakane • solo_traveller • jp
9
2026-04-30 • via Nuitee
A
Adam • couple • ca
10
Clean, stylish, comfy room. Amazing location and great breakfast.
Pros:

Clean, stylish, comfy room. Amazing location and great breakfast.

2026-04-29 • via Nuitee
F
Fabio • solo_traveller • ch
10
Pros:

Wow! What a surprise! This is probably the best hotel I have been in Hokkaido! Everything is so beautiful about this hotel. The rooms are spacious and modern but at the same time have a nice Japanese touch. The baths are a nice additions considering it is usually quite cold here :)

Also what I really appreciated is that I arrived at 2pm, and despite the check in being for 3pm, they let me in to the room. It seems to me that in Japan they are quite “rigid” about this, and even if the room is available they make you wait until the check in time. So, as said, big plus also here!

Ah, and last but not least, this hotel is very cheap compared to what it offers. So big thumbs up! 👍🏼

2026-04-26 • via Nuitee
T
TAKEHIRO • solo_traveller • jp
8
2026-04-26 • via Nuitee
Y
Yuu • solo_traveller • jp
10
とても思い出に残るリフレッシュ旅でした！
Pros:

朝食がとても美味しかったです！
ひとりでしたが広々ゆったり贅沢に使わせていただきました。
雰囲気もいい。
古き良き部分も新しくてホテルライクな部分も、
不思議とうまく融合されていてとても居心地が良かったです。

Cons:

換気扇のフィルターが埃詰まっていて少し気になりました。お風呂場なので詰まりやすいのかな？

2026-04-24 • via Nuitee
B
Bohye • couple • kr
10
Pros:

일단 객실이 아~~주 넓어요. 일본에서 이렇게 넓은 숙소를 이용해 본적이 없어서 너무 좋은데 아늑한 분위기에 오타루 시내가 한눈에 내려다보이는 풍경도 너무 좋았어요. 게다가 엄청 깨끗하고 프라이빗해요. 저녁으로 스프카레를 먹었는데 스프카레보다는 그냥 일본식카레에 가깝더라고요. 그래도 엄청 맛있었고 와인도 서비스로 주셔서 넘 좋았어요. 조식은 뷔페스타일인데 깔끔하게 잘 나와서 여행 마지막 식사가 이 숙소 조식이었는데 대만족하고 체크아웃했네요. 삿포로에 간다면 굳이 삿포로인근에서 숙박하지 않고 같은 가격에 여기 숙소와서 이용할 것 같아요. 진심 너무 좋았습니다.

Cons:

그런데 너무 프라이빗해서 대욕장에서 혼자 목욕을 할수있는건 좋은데 너무 사람이 없으니 좀 무서웠어요.

2026-04-24 • via Nuitee
R
RYOJI • couple • jp
9
2026-04-23 • via Nuitee
N
Naomi • solo_traveller • jp
7
2026-04-23 • via Nuitee
Y
YUKARI • extended_group • jp
9
Cons:

チェックイン後22：00を過ぎてから戻った際、スリッパが片付けられており、1人分足りなかった

2026-04-22 • via Nuitee
P
PO CHIN • family_with_children • tw
8
房間很大，氛圍不錯
Pros:

房間空間和床褥還有大浴缸

Cons:

燈光灰暗

2026-04-17 • via Nuitee
るみ子 • solo_traveller • jp
10
Pros:

レトロな佇まいに惹かれ予約
今まで宿泊した事の無い造り
部屋数少ないので騒がしさも無く、癒し空間。希望した訳では有りませんでしたが4人部屋で広々。トイレ・浴室別でそれぞれ広々。綺麗に整えられており過ごしやすかったです。大浴場にて夜景を観ながらゆったり入浴が最高！小樽宿泊はここ！です。

Cons:

しいて言うなら、エレベーターや窓ガラスの汚れでしょうか。

2026-04-14 • via Nuitee
A
Aya • couple • jp
8
Pros:

立地とコスパ最高

Cons:

古い電気や窓ガラスなど埃汚れが少し気になった

2026-04-09 • via Nuitee
성수 • extended_group • kr
8
2026-04-08 • via Nuitee
M
Megan • solo_traveller • sg
8
Great room but poor location of room?
Pros:

Great location with conveniently accessible parking lots.
Big and comfortable room

Cons:

Was given a room on the first floor, and it was impossible to draw the curtains as windows faced the entrance of the hotel.

2026-04-08 • via Nuitee
Z
ZHU XIN • couple • tw
9

Pros:

早餐超級無敵好吃！沒有加購會後悔
房間很大

Cons:

無

2026-04-08 • via Nuitee
A
Ai • couple • jp
8
2026-04-07 • via Nuitee
佐々木 • couple • jp
5
良い
Pros:

部屋が快適でした

Cons:

食堂が寒かった

2026-04-07 • via Nuitee
W
watanabe • couple • jp
8
良かった。
Pros:

朝食がとても良かった！
朝食時のスタッフも親切で感じがよかった

Cons:

夜の受付の対応がバイトなのか物足りなかった。

2026-04-07 • via Nuitee
F
Fangyen • family_with_children • tw
10
Pros:

整體離小樽運河及老街很近 走路下山即可 櫃台雖老舊 但房間設備很新

2026-04-07 • via Nuitee
R
Rohan • solo_traveller • au
9
2026-04-06 • via Nuitee