Facilities

Wheelchair accessible
Front desk (limited hours)
Smoke-free property
Self parking (surcharge)
Accessible shuttle
No accessible shuttle

Review Highlights

Pros:
Great atmosphere and historical charm
Delicious breakfast and friendly service
Cons:
Challenging access to the hotel
Wi-Fi connection issues

Categories

Cleanliness
8.33
The stay was pleasant with clean facilities, though some reviews suggest areas of improvement.
Service
9.3
Guests appreciated the warm and thoughtful service from the staff.
Location
8.84
The location is good but some found the access a bit challenging.
Room Quality
9.29
Rooms are spacious, comfortable, and nicely designed.
Amenities
8.82
Facilities are adequate, though some valued amenities like better Wi-Fi could be improved.
Value for Money
8.78
Overall, guests found the experience to be quite valuable given its offerings.
Food and Beverage
9.33
Breakfast was highlighted as delicious, contributing positively to the stay.
Overall Experience
9.3
Guests had a very positive experience and many expressed desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:12

Property Description

Central Location
Strategically situated within walking distance to Otaru Canal and Sakaimachi Street, offering easy access to key attractions and vibrant streets.

Comfortable Accommodation
19 well-appointed air-conditioned rooms with modern amenities such as LCD televisions, free Wi-Fi, and spacious bathrooms for a relaxing stay.

Convenient Facilities
Enjoy the convenience of onsite self-parking, 24-hour front desk service, and complimentary tea/coffee making facilities in the room.

Book your stay at Tabist Kaihorow Otaru for a seamless blend of comfort and convenience in Otaru.

Important information:

  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

9
Based on 614 reviews
Cleanliness: 8.33
Service: 9.3
Location: 8.84
Room Quality: 9.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
P
PO CHIN • family_with_children • tw
8
房間很大，氛圍不錯
Pros:

房間空間和床褥還有大浴缸

Cons:

燈光灰暗

2026-04-17 • via Nuitee
るみ子 • solo_traveller • jp
10
Pros:

レトロな佇まいに惹かれ予約
今まで宿泊した事の無い造り
部屋数少ないので騒がしさも無く、癒し空間。希望した訳では有りませんでしたが4人部屋で広々。トイレ・浴室別でそれぞれ広々。綺麗に整えられており過ごしやすかったです。大浴場にて夜景を観ながらゆったり入浴が最高！小樽宿泊はここ！です。

Cons:

しいて言うなら、エレベーターや窓ガラスの汚れでしょうか。

2026-04-14 • via Nuitee
A
Aya • couple • jp
8
Pros:

立地とコスパ最高

Cons:

古い電気や窓ガラスなど埃汚れが少し気になった

2026-04-09 • via Nuitee
Z
ZHU XIN • couple • tw
9

Pros:

早餐超級無敵好吃！沒有加購會後悔
房間很大

Cons:

無

2026-04-08 • via Nuitee
성수 • extended_group • kr
8
2026-04-08 • via Nuitee
M
Megan • solo_traveller • sg
8
Great room but poor location of room?
Pros:

Great location with conveniently accessible parking lots.
Big and comfortable room

Cons:

Was given a room on the first floor, and it was impossible to draw the curtains as windows faced the entrance of the hotel.

2026-04-08 • via Nuitee
A
Ai • couple • jp
8
2026-04-07 • via Nuitee
佐々木 • couple • jp
5
良い
Pros:

部屋が快適でした

Cons:

食堂が寒かった

2026-04-07 • via Nuitee
W
watanabe • couple • jp
8
良かった。
Pros:

朝食がとても良かった！
朝食時のスタッフも親切で感じがよかった

Cons:

夜の受付の対応がバイトなのか物足りなかった。

2026-04-07 • via Nuitee
F
Fangyen • family_with_children • tw
10
Pros:

整體離小樽運河及老街很近 走路下山即可 櫃台雖老舊 但房間設備很新

2026-04-07 • via Nuitee
Y
YUNA • couple • jp
10
2026-04-06 • via Nuitee
R
Rohan • solo_traveller • au
9
2026-04-06 • via Nuitee
F
FUMIE • family_with_children • jp
8
落ち着く宿。
Pros:

部屋が清潔、朝食がおいしかった。部屋が広かった。スタッフさんの感じが良かった。

Cons:

シャンプーとドライヤーがいまいち。大浴場の桶がヌルヌルしていた。子どものパジャマもあると助かる。外から部屋が丸見えなのに遮光性のあるロールスクリーンだったので、レースのロールスクリーンがあったら良かった。

2026-04-05 • via Nuitee
F
FENG • family_with_children • jp
9
2026-04-03 • via Nuitee
西 • extended_group • jp
8
最高
Pros:

昔の雰囲気を感じることができた。
小樽運河まで歩いていくことができる点

Cons:

特になし
露天風呂が使えるならなお良かった

2026-03-30 • via Nuitee
A
ayu • couple • jp
8
2026-03-29 • via Nuitee
C
Christine • family_with_children • au
8
Pros:

Close to restaurants, lovely reception staff.

Cons:

Very uncomfortable bed and pillows. Breakfast was limited

2026-03-28 • via Nuitee
D
Dolores • family_with_children • us
8
It was a short walk from downtown
Pros:

the bath on the same floor as our room, the parking outside

Cons:

We did not get to enjoy the old part of the hotel. The pictures do not show the new hotel, just the reception

2026-03-26 • via Nuitee
Z
Zhao • couple • hk
9
Pros:

小樽算房间很大的酒店了，大堂是很有历史的建筑，房间则很新。位置也不错，距离商业街很近。周围的街道也值得走一走。

2026-03-25 • via Nuitee
S
Shimada • solo_traveller • jp
10
最高でした！　昔の大邸宅を素敵にリユースしていて贅沢な気持ちで過ごせました！
Pros:

お部屋も広く調度品も素敵で気持ちよく寛ぐことが出来ました。　窓が開閉出来たのも良かったです。大浴場も清潔で良かったです。　是非また小樽に来たら利用したいホテルです。

2026-03-25 • via Nuitee