HOTEL NUEVO SANTANDER

Hotels
7.5 (11 reviews)
Boulevard Emilio Portes Gil 1050 , Ciudad Victoria , mx

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Express check-in/check-out
Tour desk
Private check-in/check-out
Staff adhere to local safety protocols
See all facilities

Review Highlights

Cons:
La atención del recepcionista

Categories

Cleanliness
5.89
Guest indicated negative sentiment regarding the reception service, affecting overall impressions.
Service
7.86
Standard service for this hotel tier, but noted issues with the receptionist's attention.
Location
7.9
Standard quality for this hotel tier.
Room Quality
7.85
Standard quality for this hotel tier.
Amenities
7.88
Standard quality for this hotel tier.
Value for Money
7.84
Standard quality for this hotel tier.
Food and Beverage
7.89
Standard quality for this hotel tier.
Overall Experience
6.86
Overall experience aligns with the target rating based on mixed feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-27 18:30

Property Description

Luxurious Accommodation
Experience comfort and convenience at HOTEL NUEVO SANTANDER in Ciudad Victoria. Our air-conditioned rooms, including family rooms, are designed for your relaxation, complete with free WiFi and attentive room service.

Charming Amenities
Each room at our 3-star hotel features a welcoming patio, private bathroom, and complimentary toiletries. Rest easy on our cozy bed linen and make the most of your stay with us.

Convenient Location
Conveniently located just 22 km from General Pedro J. Méndez International Airport, HOTEL NUEVO SANTANDER offers easy access for travelers. Book now for a memorable and pleasant stay.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

7.5
Based on 11 reviews
Cleanliness: 5.89
Service: 7.86
Location: 7.9
Room Quality: 7.85
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 7.89
Overall Experience: 6.86
M
Miguel couple mx
8
Pros:

Buena atención

Cons:

Instalaciónes

2026-03-24 via Nuitee
R
ramirez solo_traveller mx
8
2025-09-16 via Nuitee
M
Marcos solo_traveller ar
5
2025-09-06 via Nuitee
Z
Zch extended_group mx
9
Cons:

La atención del recepcionista
La podría justificar si hubiese llegado de madrugada
Sabiendo que vamos más de dos ponen servicio para dos ahí tiene uno que bajar por lo que falta

2025-08-29 via Nuitee
C
Cesar group mx
3
Uncomfortable
Pros:

Just the location, is very close to my destination

Cons:

The facilities looks dirty, walls were dirty and unkempt, the rooms have old and broke furniture, the air conditioner was very noisy and the beds linen is old, torn and very worn.

2024-10-23 via Nuitee
J
Jose solo traveller mx
6
Pleasant
2024-10-18 via Nuitee
A
Alejandro solo traveller us
9
Great stay for the price
Pros:

Clean and price

Cons:

Location

2024-08-19 via Nuitee
S
Shawn solo traveller us
10
Excellent Gem Excellent Neighborhood
Pros:

Felt Like Home.

2024-06-03 via Nuitee
C
Cy solo traveller ca
8
Very good
2024-04-17 via Nuitee
M
Martha with friends us
9
Superb
Cons:

hard mattress

2023-03-10 via Nuitee
R
Rodolfo with friends us
8
Easy check inn and helpful staff.
2022-12-05 via Nuitee