Coastal Comfort Hotel

Hotels
1 (2 reviews)
Diani Beach Road , Diani Beach , ke

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Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Hot tub/Jacuzzi
Non-smoking throughout
See all facilities

Review Highlights

Pros:
None
Cons:
Poor service
Arrogant staff
Bad directions

Categories

Cleanliness
5
Mixed reviews on cleanliness, with some guests mentioning concerns.
Service
3
Poor service experience highlighted in the reviews, with issues regarding directions and phone assistance.
Location
7
Location seems to be convenient for guests, but negative experience impacted overall rating.
Room Quality
5
Limited information on room quality due to the negative experience reported.
Amenities
5
No specific feedback on amenities due to the reported negative incidents.
Value for Money
3
Guest perception of value for money impacted by the disappointing service and experience.
Food and Beverage
5
No insights on food and beverage services due to the unfavorable stay.
Overall Experience
3
Negative overall experience reported with doubts on the hotel's operation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-25 10:02

Property Description

Luxurious Accommodation
Experience true comfort and luxury at Coastal Comfort Hotel. Each room is equipped with elegant furnishings, a flat-screen TV, and a private bathroom for a relaxing stay.

Exceptional Amenities
Enjoy a range of amenities such as a garden, terrace, and bar at your disposal. With free WiFi, room service, and a 24-hour front desk, your needs will always be met promptly.

Convenient Location
Situated just 3.3 km from Leisure Lodge Golf Club and 4.6 km from Colobus Conservation, Coastal Comfort Hotel offers easy access to nearby attractions and the Ukunda Airport, only 2 km away.

For an unforgettable stay in Diani Beach, book your room at Coastal Comfort Hotel now.

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

1
Based on 2 reviews
Cleanliness: 5
Service: 3
Location: 7
Room Quality: 5
Amenities: 5
Value for Money: 3
Food and Beverage: 5
Overall Experience: 3
R
Richard • young couple • ke
1
Never got to stay there and I blacklisted it
Pros:

They picked my call when I asked for directions, gave me wrong directions and then switched the phone off yet i was arriving around midnight. I had to find alternative accommodation in the wee hours of the night. Next morning I called and they refused to pick my phone. I doubt they are in business

Cons:

The lady who received my call was arrogant and refused to take my calls through the night.

2025-05-18 • via Nuitee
P
Piotr • review category business travellers • pl
1
Disaster
Pros:

Nothing

Cons:

Location completely wrong.
Its far from the beach.
No swimming pool, they offer using dirty pool in other hotel, 200 m away
This is not a hotel, owner seen 5 stars when she bang her head in some wall
There is almost nothing from property facilities
No closed windows, just type of glass plates, which dont stop any noise from outside.
Property is right by main road, even stairs are right in front on that window, so all night you can hear people and cars in your bed

2024-10-05 • via Nuitee