Hanoi Traveller House

Hotels
9.1 (1094 reviews)
13 Phố Mã Mây , Hanoi , vn

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Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Tour desk
Soundproof rooms
Car hire
Currency exchange
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Review Highlights

Pros:
Great location
Friendly staff
Good value for money
Clean facilities
Cons:
Noise from the street
Issues with room amenities
Limited food options noted in some reviews

Categories

Cleanliness
8.85
The cleanliness was generally noted as good, but there are some mentions of noise and thin walls affecting the stay.
Service
9.35
Many reviews highlight friendly and helpful staff, contributing positively to the overall experience.
Location
9.35
Multiple reviews praise the central and convenient location near many attractions.
Room Quality
8.65
Some reviews mention issues like the broken bathtub and noise from the street, impacting the overall room quality.
Amenities
9.05
Amenities were mostly positively received, with good breakfast options and clean facilities.
Value for Money
9.35
Many guests felt they received good value for their money, especially in relation to the location and amenities.
Food and Beverage
8.85
Breakfast options received positive feedback although there were mixed experiences based on timing.
Overall Experience
9.35
The overall experience was positively reflected in numerous reviews, highlighting satisfaction with stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:49

Property Description

Convenient Location
Located in the heart of Hanoi, Hanoi Traveller House offers easy access to major attractions such as Hanoi Old City Gate, Trang Tien Plaza, and Hoan Kiem Lake, making it the perfect choice for travelers looking to explore the city.

Exceptional Services
Enjoy top-notch services including free WiFi, room service, and a 24-hour front desk to cater to all your needs during your stay at Hanoi Traveller House. The staff is dedicated to ensuring your comfort and convenience throughout your visit.

Nearby Landmarks
Immerse yourself in the rich culture of Hanoi with popular landmarks like the Thang Long Water Puppet Theater and St. Joseph Cathedral just a stone's throw away from the hotel. Explore the city with ease starting from our doorstep.

Book your stay at Hanoi Traveller House now and experience the best of Hanoi at your doorstep.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.1
Based on 1094 reviews
Cleanliness: 8.85
Service: 9.35
Location: 9.35
Room Quality: 8.65
Amenities: 9.05
Value for Money: 9.35
Food and Beverage: 8.85
Overall Experience: 9.35
C
Cristian • solo_traveller • ar
8
Buen lugar pero mejorar atención de empleados a la mañana
Pros:

La comodidad de las habitaciones y la cercanía a los lugares turísticos. El desayuno es muy bueno también.

Cons:

El hostel indicaba 24 hs de recepción, pero cuando estaba haciendo el check out a las 6 am, los empleados estaban durmiendo y me atendieron de muy mala manera.

2026-03-14 • via Nuitee
D
Douglas • solo_traveller • mx
10
Pros:

Very good with greatlocation

2026-03-14 • via Nuitee
K
Kfir • solo_traveller • il
9
2026-03-13 • via Nuitee
S
song • solo_traveller • cn
7
Pros:

前台小哥哥服务很好，有问必答，有耐心

Cons:

卫生间太小，硬件设施需改进

2026-03-11 • via Nuitee
G
Guan Wen Edmund • couple • sg
10
Excellent.
Pros:

Very value for money. Super central area in Old Quarter. The staff helped me book my trips to Ha Long Bay, Ninh Binh, and Sa Pa with any issue, and at good price.

Cons:

I did not dislike anything.

2026-03-10 • via Nuitee
P
Patricia • couple • es
10
Muy bien aunque un poco ruidoso
Pros:

Muy céntrico, el personal súper agradable y buen desayuno. Limpio y buen ambiente

Cons:

Ruido (es normal en hanoi)

2026-03-10 • via Nuitee
C
Cesc • solo_traveller • es
10
Céntrico, limpio y a un precio muy razonable
Pros:

Me gustó absolutamente todo. Imposible mejorar la limpieza, está ubicado en una de las zonas más alegres y céntricas de la ciudad, el personal atento y profesional y un precio más que razonable.

Cons:

Por poner una pega, el colchón de mi cama tenía una dureza excesiva, pero quizás se trataba de una excepción

2026-03-10 • via Nuitee
I
Ignacio • solo_traveller • ar
8
2026-03-09 • via Nuitee
S
sarah • solo_traveller • fr
10
Pros:

C'était parfait, tant que logement que le chaleureux accueil et les précieux conseils donnés
Merci beaucoup !!!

2026-03-09 • via Nuitee
S
Saygun • solo_traveller • tr
5
2026-03-09 • via Nuitee
G
Giorgia • extended_group • it
7
Per una notte di passaggio è molto comodo
Pros:

Posizione fantastica comoda al bus e a tanti ristoranti

Cons:

La camera tripla non aveva nemmeno una finestra

2026-03-09 • via Nuitee
D
dagilis • solo_traveller • gb
10
2026-03-09 • via Nuitee
S
stephen • family_with_children • gb
7
Pros:

Location and helpful staff

Cons:

Room not as good as expected

2026-03-08 • via Nuitee
J
jeremy • solo_traveller • lk
10
Pros:

Central dans le vieux quartier, à proximité de long bien bridge et du lac hoan kiem

Cons:

Le bar de touristes en bas qui te mets du son jusqu'à pas d'heure rempli de teenagers anglais bourrés qui braillent....

2026-03-08 • via Nuitee
B
Burak • solo_traveller • tr
10
2026-03-07 • via Nuitee
G
Gary • solo_traveller • jp
1
2026-03-06 • via Nuitee
A
Antonin • solo_traveller • fr
8
Très bon auberge de jeunesse
Pros:

Très bon rapport qualité prix

Cons:

Un peu bruyant

2026-03-06 • via Nuitee
A
ALBIZU • solo_traveller • us
8
2026-03-05 • via Nuitee
A
Anthony • couple • es
9
Pros:

Good value

2026-03-05 • via Nuitee
S
Samuel • solo_traveller • us
1
Pros:

Comfortable. Good location.

Cons:

The management. They have a stick up where the sun don't shine.

2026-03-05 • via Nuitee