Royal Britannia Hotel

Hotels
7.4 (966 reviews)
Broad Street , Ilfracombe , gb

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Polite staff
Nice rooms
Breakfast was adequate
Cons:
Dirty conditions
Dated facilities
Poor food quality

Categories

Cleanliness
5.48
Multiple reviews reported dirty conditions, including mould, grime, and unclean bathrooms.
Service
8.45
Most reviews praised the polite staff and service, despite some negative mentions.
Location
8.99
Many reviews highlighted the great location, close to the pier and harbour.
Room Quality
6.94
Rooms reported as needing maintenance, with issues like damp and noise from the beds.
Amenities
7.47
Amenities are considered adequate but lacking in some areas like WiFi availability.
Value for Money
7.93
Mixed sentiments with some guests feeling it was good value but others noting poor quality.
Food and Beverage
6.48
Food quality received criticism, with some guests expressing dissatisfaction with meals.
Overall Experience
7.45
General sentiment is mixed; guests appreciated some aspects while being disappointed in others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:37

Property Description

Harbour Views and Historical Charm

Luxurious Rooms and Dining Options

Idyllic Location for Relaxation and Adventure

To experience the historical charm and picturesque views of Illfracombe, book your stay at the Royal Britannia Hotel today.

Important information:

Please note that the Britannia Inn is the hotel's on-site restaurant. The hotel does not accept American Express.

Please note if traveling with a pet, that only selective room types can accommodate animals. Please confirm in advance if you will be traveling with a pet.

Please note single sex groups of 3 or over will only be accepted with a pre authorization payment of upto £300 per person on the guests card to cover any damages or smoking in the room. All guests must also provide photo ID in order to check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs GBP 8 per day.

Location

Guest Reviews

7.4
Based on 966 reviews
Cleanliness: 5.48
Service: 8.45
Location: 8.99
Room Quality: 6.94
Amenities: 7.47
Value for Money: 7.93
Food and Beverage: 6.48
Overall Experience: 7.45
D
darren couple gb
8
A lovely weekend stay.
Pros:

The location is perfect, we had a wonderful harbour view. The room was large, well equipped and spotlessly clean. Classic pub facilities. Would recommend.

2026-07-18 via Nuitee
S
Sarah family_with_children gb
10
2026-07-17 via Nuitee
M
mathbrest solo_traveller fr
6
Hôtel dans son jus.
Pros:

L'emplacement
Petit déjeuner.

Cons:

Matelas pas confortable. Trop vieux.
Parquet bruyant d'un étage à l' autre .
Salle de bain dans son jus.

2026-07-16 via Nuitee
D
Dennis couple gb
5
Pros:

Location

Cons:

No parking and noisy

2026-07-15 via Nuitee
S
susan solo_traveller au
9
2026-07-15 via Nuitee
P
Paul solo_traveller gb
10
2026-07-13 via Nuitee
B
Bancroft family_with_children gb
1
Poor bathroom and rude communication from management when raised
Pros:

The location was the only redeeming factor for this hotel and the member of staff in the bar under the hotel for providing ice (on a hot day)

Cons:

The shower head didn’t fit properly forcing all the water out of the edge of the shower and when used at 1600 the temperature could be best described as tepid. The window in the room had a note saying broken and that you couldn’t open the bottom half, couldn’t get the top half to open. Staff did offer to move us to sister hotel but given that I’d showered already and was leaving at 0730 seemed pointless for a x1 night stay (at that point hadn’t realised the window was broken)

Most concerning thing, that when I contacted hotel management after a long delay they advised me that the plumber had said didn’t turn tap on fully. A video was sent with original email clearly showing the problem. So after implying I am incompetent if using the showers they then disengaged from communicating with me further despite x2 further emails from myself. It is not what I’d expect from the hospitality industry if they ever wanted me to frequent them again.

2026-07-13 via Nuitee
T
Thomas solo_traveller gb
4
Good location with poor facilities
Pros:

Location and staff were very good. Cool pub downstairs.

Cons:

Small and very basic room with no aircon, very basic breakfast

2026-07-13 via Nuitee
E
Ewelina solo_traveller gb
8
2026-07-13 via Nuitee
R
Richard couple gb
9
You cannot get closer to the harbour,in this lovely old hotel
Pros:

Fantastic Room over looking the harbour,
Great terrace to watch the sun set

Cons:

Nothing

2026-07-11 via Nuitee
A
Amanda couple gb
10
Wonderful
Pros:

Historic, comfortable, friendly, fantastic location

Cons:

Nothing, it was all excellent

2026-07-10 via Nuitee
K
Kevin solo_traveller gb
8
2026-07-10 via Nuitee
A
Ann solo_traveller gb
8
Pros:

The location; The large family rooms, and the friendly staff.

Cons:

Could do with air conditioning units. The room #6 was stifling hot without the ability to open the window any further.
Considering they are within reach of the sea, i expected their menu to have locally sourced produce.

2026-07-06 via Nuitee
W
William couple gb
6
2026-07-04 via Nuitee
R
Rich couple gb
8
Great budget hotel, in a fantastic location.
Pros:

Location couldn’t be better.

Cons:

Nothing really, rooms are fairly basic but fine for me for a couple of nights.

2026-07-03 via Nuitee
K
Kez solo_traveller gb
8
Great hotel ,would stay there again
Pros:

Location was fantastic ,also staff were great

Cons:

Room was very hot into the night

2026-07-02 via Nuitee
S
Sarah solo_traveller gb
5
Would have been great if it weren't for the noise.
Pros:

Perfect location for our Lundy trip, staff were lovely.

Cons:

We were woken up by someone trying to get into our room at around 2 / 3 am. They eventually made their way into the room opposite us and continued to be incredibly noisy throughout the night until they left. We suspected this was a homeless person being accommodated, which is a wonderful thing but if they need the TV on that loud to sleep then maybe they could be accommodated somewhere not immediately next to other guests... The noise meant we didn't sleep from then onwards and wouldn't stay again. Up until then it had been just what we needed.

2026-06-30 via Nuitee
L
Lucy couple gb
6
2026-06-29 via Nuitee
H
Helen couple gb
7
Very friendly staff, helpful and polite, we would stay again
Pros:

Bed was comfy, room was a decent size, plenty of tea tray items, room was clean and tidy stayed for the shanty festival so the location was perfect.

Cons:

It was super hot, the ceiling fan didn’t create any breeze and the room ran was too small to be effective, we had to borrow a fan from our friends who were staying in an Air b&b. The curtains were hanging off at one end and the rail needs to be secured to the wall as it was pulling out from the wall.

2026-06-29 via Nuitee
E
Elvira couple ch
8
2026-06-28 via Nuitee