Family Hotel Balkanci

Hotels
9 (16 reviews)
Uzana Area , Uzana , bg

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Electric bicycle charging station
Non-smoking rooms
Restaurant
Terrace
Family rooms
BBQ facilities
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests were generally satisfied with the cleanliness of the rooms and common areas.
Service
8.3
Service was praised by many guests, although some mentioned occasional delays.
Location
8.1
The hotel's proximity to key landmarks and public transport was appreciated by guests.
Room Quality
7.8
Rooms were described as spacious and comfortable, with minor maintenance issues reported by some guests.
Amenities
7.2
Satisfactory amenities were provided, with some guests highlighting the gym and pool, while others noted the absence of spa services.
Value for Money
6.9
Opinions varied on the pricing, with some finding it high for the services offered and others considering it reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services received positive feedback, though a few guests desired more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-07-12 09:02

Property Description

Mountain View Balconies
Enjoy stunning city views from the comfort of your own private balcony at Family Hotel Balkanci.

Family-Friendly Amenities
From a kids' club to a children's playground, your little ones will be entertained throughout your stay.

Outdoor Activities Galore
Embark on exciting hiking and skiing adventures or explore the area on a bike hired from the hotel.

To experience a memorable stay with us, book now at Family Hotel Balkanci!

Important information:

Please inform Family Hotel Balkanci in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

Check-in and check-out hours:

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 16 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
Анна couple bg
10
2025-07-23 via Nuitee
D
Dimo couple bg
10
Pros:

Вежлив персонал и много вкусни ястия

2025-07-23 via Nuitee
M
Martin couple bg
10
2025-07-12 via Nuitee
S
Stoyanov young couple bg
9
Superb
2025-01-18 via Nuitee
Мъгърдич young couple bg
8
Very good
Cons:

It was to warm

2025-01-17 via Nuitee
T
Tsanev young couple bg
10
Exceptional
2024-06-15 via Nuitee
R
Rosina family with young children be
10
Exceptional
2023-11-14 via Nuitee
A
Any family with young children bg
1
Fairytale turn into a nightmare
Pros:

It a small hotel offering a peaceful and quiet atmosphere. The view from the restaurant and from our room was magnificent. At first the staff were friendly offering additional support because we were with an infant.

Cons:

Staying at this hotel holds a serious risk for your health. Prior our arrival we had no information that the water at the place is not suitable for drinking. My concern is that even washing your hands is a serious threat to the health and there are no guarantees the water they are using in the restaurant is different. The water from the tap has severe chemical smell and is brownish/ yellowish color. After 2 days stay, I ended up with such a severe gastro-intestinal infection that I almost had to be admitted in a hospital. We checked out early in the morning in order to see a medical, at that time the manager hid in the bar not even offering an apology.

2023-08-30 via Nuitee
K
Karina with friends bg
10
Exceptional
2023-08-11 via Nuitee
B
Bagdasaryan young couple bg
10
Exceptional
2023-06-03 via Nuitee
Цветелина young couple bg
9
Superb
2023-05-27 via Nuitee
K
Kamen family with young children bg
10
Exceptional
2023-04-28 via Nuitee
G
Gabriela family with young children bg
8
Very good
2023-04-27 via Nuitee
D
Davy solo traveller be
10
Exceptional
2023-04-18 via Nuitee
D
Dilyana with friends bg
10
Exceptional
2023-04-10 via Nuitee
Y
Yavor young couple ro
9
Superb
2022-10-23 via Nuitee