Sheraton Grand Panama

Hotels
•
Sheraton
8.5 (1307 reviews)
Vía Israel y Calle 77 San Francisco , Panama City , pa

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good breakfast
Comfortable beds
Spa facilities
Helpful staff
Cons:
Poor cleanliness
Inconsistent service
Room organization issues

Categories

Cleanliness
7
Mentioned issues with dust, dirty windows, and uncollected items in the room.
Service
8.5
Inconsistent service; some staff were attentive, but there were complaints about rudeness and miscommunication.
Location
9
Good location with easy access to the city.
Room Quality
8
Comfortable beds but issues with room preparation and space.
Amenities
9.5
Great spa and gym facilities, but some amenities were not well managed.
Value for Money
9
Good value for the price considering amenities.
Food and Beverage
8
Breakfast quality was deemed below expectations.
Overall Experience
9
Mixed experiences with notable issues but overall satisfaction with amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:54

Property Description

Luxurious Accommodations
Experience comfort and style in each air-conditioned room at Sheraton Grand Panama, complete with modern amenities like a flat-screen TV, coffee making facilities, and a well-equipped bathroom.

Culinary Delights
Indulge in a variety of dining options at Cafe Bahia Restaurant for buffet meals, Crostini Grill & Snack Bar for premium cuts of beef and seafood, and Las Hadas Bakery for round-the-clock treats. Don't forget to unwind at the Lobby Bar for a relaxing drink.

Wellness and Leisure
Relax and rejuvenate at the hotel's spa offering a range of treatments, or stay active at the 24-hour gym with complimentary classes. With a pool, hot tub, and sauna, your stay at Sheraton Grand Panama promises to be both luxurious and revitalizing.

Book your stay now at Sheraton Grand Panama for an unforgettable experience!

Important information:

Please note this is a nonsmoking hotel.

Please note the property offers 1 parking courtesy per guest.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in some hotel rooms and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 1307 reviews
Cleanliness: 7
Service: 8.5
Location: 9
Room Quality: 8
Amenities: 9.5
Value for Money: 9
Food and Beverage: 8
Overall Experience: 9
M
Marleidis • family_with_children • co
10
Un lugar maravilloso y tranquilo
Pros:

Excelente

2026-03-12 • via Nuitee
I
Ivonne • couple • pa
10
2026-03-12 • via Nuitee
J
JUAN CARLOS • couple • co
8
Pros:

Punto

Cons:

Atención

2026-03-10 • via Nuitee
Y
Yamel • couple • pa
9
2026-03-07 • via Nuitee
R
Rowe • family_with_children • pa
10
Sigan así
Pros:

La ubicación

2026-03-05 • via Nuitee
G
Gong • solo_traveller • cn
9
2026-03-03 • via Nuitee
J
Jordi • extended_group • nl
6
Krappe voldoende
Pros:

De gym is geweldig. Alles wat je nodig hebt en groot

Cons:

Bed, service, schoonmaak. Hotel is verouderd en dat merk je. Ongezellig en zakelijk.

2026-03-02 • via Nuitee
G
Giovanni • solo_traveller • it
10
2026-03-02 • via Nuitee
K
Kenia • couple • pa
10
2026-03-02 • via Nuitee
B
Bernd • couple • ch
7
Ok
Pros:

Stadtlage und nicht soweit zum int. Flughafen. Autoabstellplätze in eig. Parkhaus. Frühstück ist meist gut.

Cons:

Keine Raucherbereiche. Turbulenter und lauter Pool voller Kids.
Bem: vor dem Hotel und unter den Augen der Angestellten, wird man von Betrügern in in Autos vorfahren angesprochen. Schade, dass das Hotel duldet was auf ihrem Areal vor sich geht. Z.B. ältere Herr fährt mit SUV vor und jammerten über eine pers. Notlage. Er sei amerikanischer Tourist und bettelt um Hilfe (Geld zum Tanken). Haben wir zuvor in 4W Panama so nicht erlebt. Aufpassen !

2026-03-02 • via Nuitee
L
Lynne • couple • us
8
2026-03-01 • via Nuitee
D
Dilenio • family_with_children • br
4
Infraestrutura é boa, mas hotel velho e com cheiro forte de cola e tinta.
Pros:

O hotel é bem velho e está em obra de reforma. Quartos com cheiro forte de cola que circulam pela tubulação de ar por todo o hotel.

Cons:

Hotel velho e com cheiro forte.

2026-02-26 • via Nuitee
E
Eleodoro Alvaro • family_with_children • pe
8
Pros:

buen desayuno, hotel centrico, muy limpio y muy comodo para descanzar

2026-02-26 • via Nuitee
I
Ileana • solo_traveller • us
10
The hotel exceeded my expectations.
Pros:

I really enjoyed my stay. The hotel was great overall with comfortable rooms, a pleasant environment and excellent service that made my stay stress free.

Cons:

I have no complaints about this property.

2026-02-25 • via Nuitee
M
MICHAL HENRY • family_with_children • pa
10
Pros:

Bed and pillows

Cons:

Mattres to soft

2026-02-25 • via Nuitee
L
Luz • couple • cl
4
Pros:

La ubicación

Cons:

Limpieza, olor a cigarro en un non smoking floor, la alfombra muy sucia

2026-02-25 • via Nuitee
M
monica • family_with_children • cr
10
2026-02-24 • via Nuitee
R
REINALDO • solo_traveller • us
7
7
Pros:

Parte externa

Cons:

Parte interna muito velha

2026-02-24 • via Nuitee
K
Kenia • couple • pa
10
Pros:

Todo muy limpio , la amabilidad del personal la ubicación

2026-02-22 • via Nuitee
A
Amarilys • solo_traveller • gb
8
I was expecting a higher standard
Pros:

I expected a higher standard of service. Furthermore, breakfast was not included, and given the price I paid, I feel it should have been included.

Cons:

I expected a higher standard of service. Furthermore, breakfast was not included, and given the price I paid, I feel it should have been included.

2026-02-13 • via Nuitee