Sheraton Grand Panama

Hotels
Sheraton
8.5 (1411 reviews)
Vía Israel y Calle 77 San Francisco , Panama City , pa

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Good breakfast
Comfortable beds
Spa facilities
Helpful staff
Cons:
Poor cleanliness
Inconsistent service
Room organization issues

Categories

Cleanliness
7
Mentioned issues with dust, dirty windows, and uncollected items in the room.
Service
8.5
Inconsistent service; some staff were attentive, but there were complaints about rudeness and miscommunication.
Location
9
Good location with easy access to the city.
Room Quality
8
Comfortable beds but issues with room preparation and space.
Amenities
9.5
Great spa and gym facilities, but some amenities were not well managed.
Value for Money
9
Good value for the price considering amenities.
Food and Beverage
8
Breakfast quality was deemed below expectations.
Overall Experience
9
Mixed experiences with notable issues but overall satisfaction with amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:54

Property Description

Luxurious Accommodations
Experience comfort and style in each air-conditioned room at Sheraton Grand Panama, complete with modern amenities like a flat-screen TV, coffee making facilities, and a well-equipped bathroom.

Culinary Delights
Indulge in a variety of dining options at Cafe Bahia Restaurant for buffet meals, Crostini Grill & Snack Bar for premium cuts of beef and seafood, and Las Hadas Bakery for round-the-clock treats. Don't forget to unwind at the Lobby Bar for a relaxing drink.

Wellness and Leisure
Relax and rejuvenate at the hotel's spa offering a range of treatments, or stay active at the 24-hour gym with complimentary classes. With a pool, hot tub, and sauna, your stay at Sheraton Grand Panama promises to be both luxurious and revitalizing.

Book your stay now at Sheraton Grand Panama for an unforgettable experience!

Important information:

Please note this is a nonsmoking hotel.

Please note the property offers 1 parking courtesy per guest.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in some hotel rooms and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 1411 reviews
Cleanliness: 7
Service: 8.5
Location: 9
Room Quality: 8
Amenities: 9.5
Value for Money: 9
Food and Beverage: 8
Overall Experience: 9
M
Maria del Rosario solo_traveller gt
1
2026-06-26 via Nuitee
D
Daniel solo_traveller us
9
2026-06-26 via Nuitee
C
Carlos solo_traveller pr
10
2026-06-25 via Nuitee
A
Arnaud couple pa
10
Pros:

Tout

Cons:

Rien

2026-06-22 via Nuitee
D
Diego solo_traveller ec
3
2026-06-21 via Nuitee
A
Arnaud couple pa
10
2026-06-21 via Nuitee
C
Carlos solo_traveller cl
9
2026-06-19 via Nuitee
A
Angelica couple co
10
2026-06-16 via Nuitee
J
Jose David solo_traveller co
10
2026-06-16 via Nuitee
C
CLAUDIA family_with_children sv
10
Pros:

En general el hotel Sheraton Grand Panamá tiene salas amplias para descansar, el gimnasio es amplio y tiene sauna, todo incluido en la reserva, consienten al cliente. Se siente un ambiente familiar, calido, te dan suficiente agua, cafe, te. El desayuno es abundante, pero como recomendación deben mejorar en cuanto al sabor de la comida, el pan no era esponjoso, sino reseco.

Cons:

Pueden mejorar en el desayuno, para los niños les gusta un desayuno sorpresa como wafles, gelatina, flan, alguna repostería. De todo lo demás estuvo bonito.

2026-06-16 via Nuitee
E
Elizabeth couple pa
4
Pros:

La localización está muy bien

Cons:

El hotel se anuncia como PET Friendly pero en realidad no lo es , el personal trata a las mascotas sin razón como un problema de molestan y en ningún lado puede estar el animal. Hasta para salir del hotel por el lobby es un problema y les molesta el simple hecho que pase del ascensor a la la salida de hotel. Te apuran q camine rápido , q cargue el perro y se vaya rápido. El hotel cobra 70 usd carga extra por en perrito.
Cuando llegas no me compartieron ningún reglamento, pero todo es un problema, eso considerando q mi perro no ladra, es pequeño y no molesta, pero su presencia incomoda en cada pasillo solo para llegar a la habitación o salir del hotel

2026-06-14 via Nuitee
I
Isabel Rosero solo_traveller co
10
2026-06-10 via Nuitee
J
Juan Eduardo family_with_children cr
9
2026-06-09 via Nuitee
G
Giovanni solo_traveller pa
10
2026-06-08 via Nuitee
H
Henry solo_traveller cr
6
Más o menos
Cons:

Muy frío , tiene un problema con los conductos de aire

2026-06-07 via Nuitee
L
Luis family_with_children pa
9
buena estadía
Pros:

ubicación

Cons:

inodoro con ruido
jabon liquido agoatado en la ducha.

2026-06-05 via Nuitee
W
Walker solo_traveller pa
7
2026-06-01 via Nuitee
A
Annabell family_with_children pa
8
2026-06-01 via Nuitee
C
Cristopher couple cr
10
2026-05-31 via Nuitee
F
Francisco solo_traveller co
8
Pros:

servicios disponibles

Cons:

Es conveniete hacer ya una remodelación estética y cambo de alfombras pues se percibe algo de acumulación de olor a humedad

2026-05-29 via Nuitee