Sheraton Grand Panama

Hotels
Sheraton
8.5 (1307 reviews)
Vía Israel y Calle 77 San Francisco , Panama City , pa

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good breakfast
Comfortable beds
Spa facilities
Helpful staff
Cons:
Poor cleanliness
Inconsistent service
Room organization issues

Categories

Cleanliness
7
Mentioned issues with dust, dirty windows, and uncollected items in the room.
Service
8.5
Inconsistent service; some staff were attentive, but there were complaints about rudeness and miscommunication.
Location
9
Good location with easy access to the city.
Room Quality
8
Comfortable beds but issues with room preparation and space.
Amenities
9.5
Great spa and gym facilities, but some amenities were not well managed.
Value for Money
9
Good value for the price considering amenities.
Food and Beverage
8
Breakfast quality was deemed below expectations.
Overall Experience
9
Mixed experiences with notable issues but overall satisfaction with amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:54

Property Description

Luxurious Accommodations
Experience comfort and style in each air-conditioned room at Sheraton Grand Panama, complete with modern amenities like a flat-screen TV, coffee making facilities, and a well-equipped bathroom.

Culinary Delights
Indulge in a variety of dining options at Cafe Bahia Restaurant for buffet meals, Crostini Grill & Snack Bar for premium cuts of beef and seafood, and Las Hadas Bakery for round-the-clock treats. Don't forget to unwind at the Lobby Bar for a relaxing drink.

Wellness and Leisure
Relax and rejuvenate at the hotel's spa offering a range of treatments, or stay active at the 24-hour gym with complimentary classes. With a pool, hot tub, and sauna, your stay at Sheraton Grand Panama promises to be both luxurious and revitalizing.

Book your stay now at Sheraton Grand Panama for an unforgettable experience!

Important information:

Please note this is a nonsmoking hotel.

Please note the property offers 1 parking courtesy per guest.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in some hotel rooms and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 1307 reviews
Cleanliness: 7
Service: 8.5
Location: 9
Room Quality: 8
Amenities: 9.5
Value for Money: 9
Food and Beverage: 8
Overall Experience: 9
C
Cañas family_with_children sv
10
Pros:

Lo grande y completo del hotel

Cons:

Atencion personal en restaurante, falta de refil en habitacion de shampoo papel , no se fiajaban.

2026-04-04 via Nuitee
C
Cañas family_with_children sv
10
Pros:

El spa lobby

Cons:

Atencion de las señoritas en restaurantes

2026-04-04 via Nuitee
N
Njihia family_with_children us
10
Pros:

The food and customer service.

Cons:

Small bathroom and very slick shower floor.

2026-04-03 via Nuitee
D
Danielle family_with_children ie
8
Pros:

Nice location. Good breakfast. Pool area was pleasant. Very clean.

Cons:

Pool chairs very uncomfortable - difficult to lie on and hurt your back.

2026-04-03 via Nuitee
A
ALVARO couple pe
7
Cons:

El personal muy poco cortés

2026-04-01 via Nuitee
A
adeyinka couple us
7
Fair
Pros:

Location

2026-04-01 via Nuitee
A
Adry Jimenez extended_group pa
10
2026-03-30 via Nuitee
A
Aymará family_with_children ar
9
2026-03-30 via Nuitee
J
Jonathan family_with_children pe
10
Pros:

Todo excelente

2026-03-27 via Nuitee
N
Nicolas family_with_children ar
7
2026-03-26 via Nuitee
K
Kopec couple us
8
2026-03-26 via Nuitee
D
Daniela solo_traveller bo
10
2026-03-26 via Nuitee
N
Natalia family_with_children mx
10
Pros:

La comida, el desayuno buffet fue increible, mucha variedad

Cons:

El vidrio del baño estaba manchado con grasa, pero tampoco era un impedimento de uso

2026-03-25 via Nuitee
I
Inese family_with_children lv
8
2026-03-25 via Nuitee
G
gordon couple ca
9
2026-03-25 via Nuitee
Y
YAT SALAM extended_group gt
9
Pros:

Todo

Cons:

Área de restaurante.

2026-03-22 via Nuitee
P
PHILIPPE couple fr
8
Very good expérience
Pros:

All facility
Gym pool sauna Hzman jaccusy All perfect to enjoy good moment
Restaurant is top

Cons:

All ok

2026-03-22 via Nuitee
A
Andrea family_with_children it
6
Pros:

Servizi e buffet

Cons:

Gentilezza dello.staff del ristorante della colazione. Maleducati

2026-03-22 via Nuitee
E
erick family_with_children pe
10
Pros:

Fue excelente te ayudan con todo de verdad es muy placentero.

2026-03-21 via Nuitee
J
Juan Camilo extended_group co
9
Conforme
Pros:

Comida excelente

Cons:

Olor a humedad en los cuartos

2026-03-19 via Nuitee