Sheraton Grand Panama

Hotels
•
Sheraton
8.5 (1307 reviews)
Vía Israel y Calle 77 San Francisco , Panama City , pa

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good breakfast
Comfortable beds
Spa facilities
Helpful staff
Cons:
Poor cleanliness
Inconsistent service
Room organization issues

Categories

Cleanliness
7
Mentioned issues with dust, dirty windows, and uncollected items in the room.
Service
8.5
Inconsistent service; some staff were attentive, but there were complaints about rudeness and miscommunication.
Location
9
Good location with easy access to the city.
Room Quality
8
Comfortable beds but issues with room preparation and space.
Amenities
9.5
Great spa and gym facilities, but some amenities were not well managed.
Value for Money
9
Good value for the price considering amenities.
Food and Beverage
8
Breakfast quality was deemed below expectations.
Overall Experience
9
Mixed experiences with notable issues but overall satisfaction with amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:54

Property Description

Luxurious Accommodations
Experience comfort and style in each air-conditioned room at Sheraton Grand Panama, complete with modern amenities like a flat-screen TV, coffee making facilities, and a well-equipped bathroom.

Culinary Delights
Indulge in a variety of dining options at Cafe Bahia Restaurant for buffet meals, Crostini Grill & Snack Bar for premium cuts of beef and seafood, and Las Hadas Bakery for round-the-clock treats. Don't forget to unwind at the Lobby Bar for a relaxing drink.

Wellness and Leisure
Relax and rejuvenate at the hotel's spa offering a range of treatments, or stay active at the 24-hour gym with complimentary classes. With a pool, hot tub, and sauna, your stay at Sheraton Grand Panama promises to be both luxurious and revitalizing.

Book your stay now at Sheraton Grand Panama for an unforgettable experience!

Important information:

Please note this is a nonsmoking hotel.

Please note the property offers 1 parking courtesy per guest.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in some hotel rooms and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 1307 reviews
Cleanliness: 7
Service: 8.5
Location: 9
Room Quality: 8
Amenities: 9.5
Value for Money: 9
Food and Beverage: 8
Overall Experience: 9
C
CAMILO • family_with_children • co
9
2026-04-17 • via Nuitee
T
Thomas • couple • nl
7
2026-04-16 • via Nuitee
I
Isabella • couple • us
10
Like being at home.
Pros:

Everything. Very Comfortable. Felt good.

Cons:

Clean and great hospitality.

2026-04-14 • via Nuitee
M
medina muñoz • couple • pa
8
Pros:

Todo muy limpio, personal muy atento , el desayuno muy vareado y personal muy amable,

Cons:

con respecto a las habitaciones las puertas de las duchas no están bien limpias ( deberían hacer DEEP CLEANING en el baño) y la cama tiene mucho sonido al momento de acostarse o moverse, de resto todo bien

2026-04-13 • via Nuitee
D
David Zimmer • solo_traveller • at
10
Pros:

Es un buen hotel, especialmente en Panamá, donde no hay muchos buenos en relación precio calidad. personal amable, camas muy cómodas, falta un poco un mejor supervisor de la limpieza ( atrás del inodoro y tambien unas toallas q parecen como trapos)

2026-04-11 • via Nuitee
C
Christian • family_with_children • cw
8
Price vs. quality there are better options
Pros:

Bed and shower are good

Cons:

Restaurants

2026-04-10 • via Nuitee
M
Marcos • couple • mx
10
2026-04-09 • via Nuitee
A
Antonio • couple • co
9
Pros:

La comodidad

2026-04-09 • via Nuitee
A
Ariesky • family_with_children • ec
10
Vívelo
Pros:

Las instalaciones

Cons:

Nada

2026-04-08 • via Nuitee
E
Ernesto • couple • us
8
2026-04-08 • via Nuitee
S
Smonti • family_with_children • ar
10
2026-04-07 • via Nuitee
A
Anna PAPE • family_with_children • es
8
2026-04-07 • via Nuitee
A
Aneesa • family_with_children • mt
10
Pros:

Everything we will definitely be back

2026-04-07 • via Nuitee
D
David • couple • ec
7
Normal, sin nada que reprochar.
Pros:

Nos direon acceso al club del 15vo piso. Nada extraordinario y con poca varieda de snacks. Todo es gratis, así que a caballo regalado.......

Cons:

Al principio nos dieron una habitación algo sucia y con la caja fuerte no operativa. Reclamamos e inmediatamente nos dieron otra habitación. Nos tuvieron de arriba a abajo un buen tiempo.

2026-04-07 • via Nuitee
S
Sidat • family_with_children • us
10
2026-04-07 • via Nuitee
L
Laura • family_with_children • co
10
Pros:

El desayuno tipo buffet es espectacular, el personal siempre dispuesto a ayudar en todo y las instalaciones inmejorables.
Una estadía maravillosa.

2026-04-07 • via Nuitee
M
MONICA • family_with_children • co
10
Muy cómodo!
Pros:

Muy buena ubicación

Cons:

El aire acondicionado de las zonas comunes cubiertas era muy frío y no pudimos disfrutarlas mucho por ello.

2026-04-06 • via Nuitee
J
jareca • solo_traveller • pe
9
Cómodo Sheraton y además funcional
Pros:

Pude nadar por las mañana

Cons:

La presión de la ducha del baño, no es regulable.

2026-04-06 • via Nuitee
M
Majory • couple • us
8
Staffs were very polite and helpful
Pros:

Everything

Cons:

Na

2026-04-06 • via Nuitee
M
Misses M. • family_with_children • ch
7
Ok für eine Nacht, länger nicht, da sehr in die Jahre gekommen.
Pros:

- sehr tolles Frühstücks-Buffet
- nahe bei Flughafen
- bequeme Betten
- schnelles Check In und Chekc Out
- Parkplätze gleich vor dem Hotel (gratis und sicher)
- schöne Aussenlage (nutzen wir aber aus Zeitgründen nicht)
- grosses Gym

Cons:

- Zimmer sehr in die Jahre gekommen, Standard entspricht mehr 4 Sterne anstatt 5
- Fotos der Zimmer entsprechen nicht ganz dem Original (sehr überbelichtet und daher scheinen die Zimmer heller)
- Vorhänge und Badezimmer etwa schmuddelig (schmutzige Vorhänge, Badezimmer sehr verkalt)

2026-04-06 • via Nuitee