Hotel Holiday Express

Hotels
7.5 (264 reviews)
45 Ripon Lane , Kolkata , in

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Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Helpful staff
Good food
Cons:
Poor cleanliness
Horrible location

Categories

Cleanliness
5.64
Issues with cleanliness were noted, including dirty floors and presence of cigarettes.
Service
9.61
Staff were reported as helpful and friendly, with good service.
Location
5.65
Multiple reviews referenced the location as horrible and inconvenient.
Room Quality
7.1
Cleanliness issues in the rooms were mentioned, but some positive remarks about the room quality were made.
Amenities
7.63
Amenities were mentioned but with mixed reviews regarding cleanliness.
Value for Money
8.09
Some guests found it affordable, considering the stay.
Food and Beverage
8.64
Food was positively mentioned, especially regarding safety and preparation.
Overall Experience
7.61
The overall experience was average, with good service but serious cleanliness and location issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 13:19

Property Description

Convenient Location
Hotel Holiday Express, strategically located near Park Street Metro Station and New Market, offers easy access to the heart of Kolkata.

Diverse Dining Options
Indulge in a culinary journey at our on-site restaurant offering a variety of Chinese, Indian, and Pizza cuisine, with vegetarian and halal choices available upon request.

Exceptional Services
Enjoy a comfortable stay with air-conditioned rooms featuring modern amenities, free WiFi, and a flat-screen TV. Benefit from our shuttle and car rental services, as well as 24/7 multilingual reception assistance.

Experience the best of Kolkata at Hotel Holiday Express. Book your stay now for a memorable experience.

Important information:

Managed by a private host

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.5
Based on 264 reviews
Cleanliness: 5.64
Service: 9.61
Location: 5.65
Room Quality: 7.1
Amenities: 7.63
Value for Money: 8.09
Food and Beverage: 8.64
Overall Experience: 7.61
S
Sybille • solo_traveller • in
5
Zum Schlafen reicht es
Pros:

Der Preis

Cons:

Ziemlich laute Umgebung

2026-03-28 • via Nuitee
L
Laurence • couple • gb
10
Pros:

Friendly staff and good location!

2026-03-24 • via Nuitee
A
ashwini • extended_group • in
5
2026-03-21 • via Nuitee
S
Sanjeev • couple • in
10
2026-03-19 • via Nuitee
D
Debaditya • extended_group • in
10
Very good stay!
Pros:

The staff are very helpful

2026-03-14 • via Nuitee
S
Sylvie • solo_traveller • ca
8
Nice hotel.
Pros:

I enjoy my time there.

2026-03-09 • via Nuitee
S
Sanjeev • couple • in
10
2026-03-03 • via Nuitee
S
Sonia • solo_traveller • in
5
Pros:

Located in very impoverished area with derelict buildings. The hotel did maintain good cleanliness. Linen etc very low standard

Cons:

Overall it's worth one star . Safety wise it was OK. Cleanliness was ok. The boys managing the place did good efforts.location is very poor with garbage dumps on the front street . It's Avery very old part of kolkata

2026-02-28 • via Nuitee
V
Virginia • solo_traveller • us
10
Affordable, clean and safe
Pros:

It was clean, safe, affordable and the owner and his wife are very friendly

Cons:

Nothing

2026-02-27 • via Nuitee
P
Papia • extended_group • in
1
2026-02-11 • via Nuitee
B
Babar • couple • in
4
2026-02-08 • via Nuitee
P
P L • family_with_children • in
6
Average but better than a budget hotel
Pros:

24/7 food services and prompt room delivery

Cons:

Cleanliness especially washroom area, toiletries eyc,

2026-01-26 • via Nuitee
B
Biswanath • extended_group • in
1
Pros:

Nothing

Cons:

Everything

2026-01-23 • via Nuitee
S
Sherrard • extended_group • in
1
2026-01-21 • via Nuitee
S
Sajan • extended_group • in
4
Location is very bad
Pros:

Toilet

Cons:

Location

2026-01-20 • via Nuitee
K
Kit • solo_traveller • au
7
2026-01-19 • via Nuitee
J
jitesh • couple • in
7
2026-01-19 • via Nuitee
S
Santanu • solo_traveller • in
9
Pros:

Staff behaviour and Service

2026-01-08 • via Nuitee
S
Sati • extended_group • in
7
2026-01-04 • via Nuitee
S
Sumit • extended_group • in
6
2026-01-01 • via Nuitee