Smile Hotel Shirakawa

Hotels
7.5 (399 reviews)
Ishizukakita 72 , Nishigo , jp

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast variety
Spacious rooms
Cons:
Lack of cleanliness
Unpleasant odors
Perceived high pricing

Categories

Cleanliness
6.08
Multiple mentions of cleanliness issues, particularly hair in the bathroom and odors in the room.
Service
8.55
Staff was friendly and attentive, providing a good check-in experience.
Location
8.09
Reception mentions convenience, being close to transportation and dining options.
Room Quality
7.04
Overall room quality was acceptable, with clean and spacious configurations but also complaints about odors.
Amenities
7.07
Basic amenities were present, but some enhancements like a shop and better laundry facilities were lacking.
Value for Money
7.53
Though considered overpriced by some, good features justify the cost for others.
Food and Beverage
8.08
Breakfast received positive reviews for variety and quality.
Overall Experience
7.55
Mixed feelings with some positive highlights, but significant issues affect overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:31

Property Description

Convenient Location
Smile Hotel Shirakawa is conveniently located within close proximity to Shirakawa Station and Komine Castle, making it an ideal choice for travelers looking to explore the area.

Comfortable Accommodation
The air-conditioned rooms at Smile Hotel Shirakawa offer a comfortable stay with amenities such as free WiFi, private bathrooms, and cozy bed linen and towels, ensuring a relaxing experience for guests.

Exceptional Service
Guests can enjoy the convenience of a 24-hour front desk where English and Japanese languages are spoken, providing assistance and information whenever needed.

Experience comfort and convenience at Smile Hotel Shirakawa. Book your stay now for a memorable trip!

Important information:

The property name will change from Premier Inn Shirakawa to Smile Hotel Shirakawa as of 01 October 2019.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.5
Based on 399 reviews
Cleanliness: 6.08
Service: 8.55
Location: 8.09
Room Quality: 7.04
Amenities: 7.07
Value for Money: 7.53
Food and Beverage: 8.08
Overall Experience: 7.55
P
Phayon • extended_group • th
9
2026-07-24 • via Nuitee
タカシ • solo_traveller • jp
8
まずまず
Pros:

朝食○

Cons:

古い

2026-07-10 • via Nuitee
C
Chialun • extended_group • tw
7
性價比中上，可以再來。
Pros:

謝謝飯店安排三間房在相鄰
飯店人員有禮貌
價位很實在
有提供泡澡粉
床算好睡

Cons:

吸菸要到戶外旁邊沒有專屬的吸菸室
停車場要早點回飯店，數量有限

2026-07-06 • via Nuitee
T
TAMURA • solo_traveller • jp
9
2026-07-04 • via Nuitee
A
Angela • extended_group • us
7
2026-06-16 • via Nuitee
E
Els kroese • solo_traveller • nl
8
2026-06-11 • via Nuitee
T
takeshi • extended_group • jp
8
2026-05-08 • via Nuitee
J
Jenny Chia • extended_group • sg
8
The place is convenient and the surround is very safe. I love the breakfast and overall is worth the money to stay.
Pros:

Clean and breakfast is good.

Cons:

The room alittle small but is very clean.

2026-04-20 • via Nuitee
N
Niorn • couple • th
10
2026-01-27 • via Nuitee
由美 • family_with_children • jp
5
残念
Pros:

朝食が美味しいかった　とにかく食材の種類が多くて
とても良いと思う
ホテル周辺の情報も用意してあり有り難かった

Cons:

朝食会場にお湯が有ったら良かったなと思います
何故かと言うとコーヒーが濃くて薄めたかつた
　
お風呂場に髪の毛が落ちており入るのをやめた

2026-01-20 • via Nuitee
Y
Yuya • couple • jp
8
2026-01-19 • via Nuitee
K
Keiko • family_with_children • jp
4
非常に残念ですがリピートなし
Pros:

お風呂がトイレと分離されてること

Cons:

ファミリーで一泊しましたが寝具にいたのか、、、ダニに数ヶ所刺されました
大人から子供まで5人も。
衛生面は、、、
リピートはないかと思います　こんなの初めてです

2026-01-19 • via Nuitee
T
TOMOKO • couple • jp
7
Pros:

安かったからあまり期待していなかったけど快適でした。

Cons:

朝食にもっと料理の種類があったら良かったかなと思います。

2026-01-19 • via Nuitee
Y
YUTA • family_with_children • jp
10
2026-01-19 • via Nuitee
M
Miki • family_with_children • jp
6
Cons:

居場所が狭かった

2026-01-19 • via Nuitee
Y
yoshihisa • family_with_children • jp
7
Pros:

スタッフの対応

Cons:

エアコンの動作不良

2026-01-19 • via Nuitee
Y
YA M A M OT O • couple • jp
7
2026-01-19 • via Nuitee
K
Katsunori • solo_traveller • jp
8
良かった
Pros:

風呂が広くて良かった。
ベッドが良かった！

Cons:

特に無し

2026-01-19 • via Nuitee
Y
yasuo • solo_traveller • jp
8
2026-01-19 • via Nuitee
S
SAE • solo_traveller • jp
8
また次回も泊まりたい！
Pros:

部屋が広めで、お風呂がユニットバスではなく独立型である点。
1階のレストラン神蔵も美味しいお酒やお料理が豊富なところ。

2026-01-19 • via Nuitee