Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Spa
Friendly staff
Great location
Comfortable rooms
Delicious breakfast
Cons:
Concerns about cleanliness on a few occasions

Categories

Cleanliness
9.4
The property was spotless and very clean.
Service
9.9
The staff was extremely helpful, friendly, and attentive.
Location
9.4
Great location close to the Gondola to the Matterhorn.
Room Quality
9.4
Comfortable suites, spacious and well-appointed.
Amenities
9.9
Excellent Spa and gym facilities, with in-room breakfast service.
Value for Money
9.4
Good value for the quality of accommodation and services.
Food and Beverage
9.4
Delicious breakfast served in-room and good bar services.
Overall Experience
10
An exceptional stay with high comfort and excellent service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:48

Property Description

Luxurious Suites with Stunning Views
Experience the 4-star Firefly Luxury Suites located at the base of the majestic Matterhorn in Zermatt. Enjoy modern and spacious suites, some with balconies and fireplaces, offering breathtaking views of the surrounding beauty.

Indoor Pool and Spa Retreat
Relax and rejuvenate in our indoor pool and spa area after a day of exploring the picturesque surroundings. Unwind in style and comfort during your stay with us.

Personalized Service and Convenience
Indulge in an à la carte breakfast served in your suite at your preferred time. Additionally, take advantage of our transfer service from Zermatt's train station or parking areas, ensuring a seamless and stress-free arrival.

Book your stay at Firefly Luxury Suites now for an unforgettable and pampering experience.

Important information:

If you arrive with children, please inform the property of their number and age in advance.

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

Please note that transfer cost may apply

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    People 4 years old and over stay for CHF 150 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 263 reviews
Cleanliness: 9.4
Service: 9.9
Location: 9.4
Room Quality: 9.4
Amenities: 9.9
Value for Money: 9.4
Food and Beverage: 9.4
Overall Experience: 10
R
Rubi • extended_group • ch
10
2026-02-12 • via Nuitee
C
Charlotte • solo_traveller • us
10
2026-02-08 • via Nuitee
P
Paul • family_with_children • us
10
2026-01-16 • via Nuitee
M
Mark • extended_group • us
10
2025-12-28 • via Nuitee
N
Nawar • couple • sa
8
2025-12-19 • via Nuitee
C
Christina • family_with_children • us
10
2025-12-10 • via Nuitee
• couple • gb
10
2025-12-10 • via Nuitee
D
Dina • family_with_children • us
10
2025-11-29 • via Nuitee
V
Valérie • couple • ch
9
Top
Pros:

Spa, freundliche Mitarbeiter

Cons:

Mir gefällt das Konzept mit dem Frühstück aufs Zimmer nicht so. Ist aber sehr individuell

2025-11-25 • via Nuitee
A
AK • couple • ch
9
Erholsam
Pros:

Die Suite war sehr komfortabel. Vor allem das Sofa war das Beste auf der Welt. Das Spa und Fitnessstudio waren ebenfalls sehr gut ausgestattet. Die Massage war Weltklasse und das Personal war sehr nett und zuvorkommend. Die Unterkunft ist sehr empfehlenswert und wir würden jederzeit wiederkommen!!!

2025-11-23 • via Nuitee
S
Stefanie • couple • ch
10
Ruhiger und schöner Päarchen-Urlaub
Pros:

Sauberkeit überall, leckere Cocktails in der Bar, schöne und grosse Zimmer, schöner Wellnessbereich und leckeres Frühstück

Cons:

Nichts

2025-11-15 • via Nuitee
M
Matuz • family_with_children • ch
10
2025-11-13 • via Nuitee
T
Therese Moser • couple • ch
9
2025-11-10 • via Nuitee
K
Kay • couple • us
10
it was a perfect spot to stay in Vermont. Loved the hotel and the staff was amazing. Always greeting you with a smile as
Pros:

It was like a Swiss chalet. Absolutely darling.

2025-11-08 • via Nuitee
K
Kellie • extended_group • gb
10
We all had a great stay at firefly would definitely return
Pros:

The property was spotless , staff all really friendly and helpful , good location , great facilities

Cons:

Nothing to put in here as there was no complaints

2025-10-28 • via Nuitee
L
Lina • family_with_children • ae
10
Pros:

Апартаменты были великолепны. Очень приятные девушки на ресепшен. Завтраки приносят в номер в указанное время. Здесь потрясающий SPA. Есть трансфер до жд вокзала. Красивые виды. Идеально!!!

2025-10-27 • via Nuitee
C
Cindy • couple • ch
10
2025-10-24 • via Nuitee
Y
YUHSUAN • extended_group • tw
8
很棒~推薦來策馬特一定要入住這間
Pros:

早餐很棒、服務人員態度也都很友善，距離馬特洪峰非常近，地點佳，值得推薦。

Cons:

其中一個晚上床上看見蜘蛛，有一點衛生疑慮問題，但是整體體驗佳。

2025-10-13 • via Nuitee
R
Romy • couple • ch
10
Einfach rundum perfekt!
Pros:

Frühstück kommt direkt ins Zimmer

2025-10-11 • via Nuitee
S
Siew • family_with_children • my
10
Goods
Pros:

Cleanness and value for money

Cons:

None

2025-10-11 • via Nuitee