Pezula Nature Retreat

Hotels
9.2 (1563 reviews)
Lagoonview Drive, Eastern Head , Knysna , ZA

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Great amenities
Cons:
Dirty carpet
Inconsistent food quality
Rude spa manager

Categories

Cleanliness
8.39
Carpet was extremely dirty; cleanliness needs improvement.
Service
10
Staff were amazing and attentive; positive service noted across reviews.
Location
9.86
Stunning location with amazing wildlife and scenery.
Room Quality
8.9
Suites are well appointed but showing signs of wear; need freshening up.
Amenities
8.85
Spa facilities are great; some amenities showing age.
Value for Money
9.88
Value for money overall despite some inconsistencies.
Food and Beverage
7.84
Food quality was inconsistent; breakfast was good, but dinner could improve.
Overall Experience
9.89
Overall great experience; few touches could elevate it further.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:16

Property Description

Luxurious Accommodations:
Indulge in exquisitely furnished suites with unique decor, each boasting a luxurious ambiance. Relax in free-standing bath tubs for the ultimate comfort during your stay.

Zachary's Grill Room:
Savor the best steak in town at Zachary's Grill Room for a memorable dining experience. With classic interiors and breathtaking views over Knysna and the lagoon, enjoy your meal indoors or on the outdoor decks surrounded by natural gardens and the pool deck.

Pezula Nature Retreat:
Experience a range of activities at Pezula Nature Retreat, from golfing with stunning views to working out at the fitness center or enjoying a relaxing massage at the spa. Explore the area on horseback and make the most of the nearby 18-hole golf course and scenic surroundings.

Book your stay at Pezula Hotel for a luxurious and unforgettable experience.

Important information:

Please note that the heated indoor pool at the spa is only accessible for children over the age of 16, and only if they also go to the spa.

Well-behaved and socialized small to medium dogs are welcome. Availability is subject to reservations made before check-in. We provide pet beds, blankets, and bowls, but do not offer food. Please ensure leashes are used in public areas.

Enjoy our Halal-friendly cuisine at Zachery's Grill Room, prepared with the highest standards to meet your dietary preferencesGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.2
Based on 1563 reviews
Cleanliness: 8.39
Service: 10
Location: 9.86
Room Quality: 8.9
Amenities: 8.85
Value for Money: 9.88
Food and Beverage: 7.84
Overall Experience: 9.89
H
Hannah • family_with_children • gb
10
Incredible place, beautiful facilities, views and a haven of tranquility
Pros:

Incredible place. Beautiful views, amazing facilities, very helpful staff. Restaurant had very good food too. Thoroughly enjoyed our stay, the hotel photos don’t do it justice.

2026-10-31 • via Nuitee
J
Jason • couple • cl
10
2026-10-29 • via Nuitee
S
Sazi • couple • za
10
2026-10-25 • via Nuitee
S
Stefan • solo_traveller • za
7
Cons:

Our bathroom got flooded. The bathtubs tap broke.

2026-10-24 • via Nuitee
J
Jabulani • couple • za
10
2026-10-24 • via Nuitee
T
Tshepiso • couple • za
8
2026-10-24 • via Nuitee
B
Buhlebuyeza • couple • za
10
Great hotel and great staff…really enjoyed my stay and definitely coming back
Pros:

Everything 😍

Cons:

Nothing

2026-10-23 • via Nuitee
Z
zaheera • family_with_children • za
9
Beautiful, peaceful getaway
Pros:

beautiful, spacious rooms, perfect for a family with kids as everyone has their own space.

2026-10-22 • via Nuitee
S
Sandro • couple • ch
8
Pros:

lage, essen freundliches personal

Cons:

zimmer sehe gross, gut aber etwas in die jahre gekommen

2026-10-17 • via Nuitee
B
Buchanan • couple • za
8
2026-10-09 • via Nuitee
R
Rowan • couple • za
10
2026-10-08 • via Nuitee
B
Bass • family_with_children • za
7
2026-10-07 • via Nuitee
F
Frankie • couple • za
10
Excellent place to retreat too
Pros:

Clean and Classy Furnishings ,Love the bikes and boats

Cons:

Baboons

2026-09-19 • via Nuitee
H
Hamlet • solo_traveller • za
10
2026-09-15 • via Nuitee
M
Magdy • couple • eg
10
My wife and I were very happy about choosing Pezula
Pros:

Everything, from the staff to the service to the rooms.

Cons:

Nothing

2026-09-13 • via Nuitee
S
Safiah ALmuqhawi • solo_traveller • kw
10
2026-09-12 • via Nuitee
I
ian • solo_traveller • gb
10
Pros:

After traveling Africa for many years I can honestly say that pezula nature retreat is the single best hotel I have ever stayed at .
The facilities, the cleanliness and the decor is world class .
The staff however make the stay truly exceptional. Every single member of staff are professional, friendly and could not do enough.
I do hope those in charge appreciate how amazing all the staff are.
We will most definitely be back

Cons:

Not a single thing

2026-09-11 • via Nuitee
S
Sibongile • solo_traveller • za
10
Amazing Stay
Pros:

The staff was very welcoming and catered for my needs. Breakfast had a wide variety of choices.

Cons:

Nothing

2026-09-09 • via Nuitee
M
majid • solo_traveller • ae
10
Amazing hospitality and servive
Pros:

Excellent place for the family, safe, quite and have great facilities and easy access to different experiences like hiking and golf.

Most inportant, the team there is very supportive, for example, Nkosi helped me plan my full trip in the garden route with a detailed itinerary. They go above and beyond in their hospitality and service

Cons:

Not much, all good

2026-08-29 • via Nuitee
M
Maryam • family_with_children • ae
6
كانت الإقامة جيدة بشكل عام، لكنها لا تستحق المبلغ المدفوع.
Pros:

كانت الإقامة عبارة عن غرفتين متصلتين، والمكان بشكل عام جميل ومريح، إفطار جيد، لكنه غير متنوع.

Cons:

لا يتوفر مطبخ متكامل، وهو أمر كنت أتوقع توفره مقارنةً بسعر الإقامة، الذي أراه مرتفعًا مقابل الخدمات والمرافق المقدمة. كذلك، مستوى التنظيف لم يكن متكاملًا بالشكل المتوقع وكان يحتاج إلى مزيد من الاهتمام بالتفاصيل.

2026-08-27 • via Nuitee