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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Terrace
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Family rooms
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Pets allowed
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Car hire
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Sauna
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Massage services
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Packed lunches
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Non-smoking throughout
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Board games/puzzles
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Shuttle service (additional charge)
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Concierge service
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Kid meals
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Outdoor furniture
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Pet bowls
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Spa/wellness center services
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Steam room
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Beauty Services
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Pet basket
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Manicure
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Pedicure
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Personal trainer
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Key access
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CCTV outside property
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Process in place to check health of guests
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24-hour security
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Security alarm
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Key card access
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Supervised childcare/activities
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Access to nearby indoor pool
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Golfing on site
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Tennis lessons on site
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Games
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Housekeeping on request
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Reception hall
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Exercise/lap pool
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Japanese garden
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Covered parking
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Garage
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Health or beauty spa nearby
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Horse riding nearby
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Swimming nearby
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Beach toys
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Vegetarian menu options available
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Paddle boating nearby
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodations:
Indulge in exquisitely furnished suites with unique decor, each boasting a luxurious ambiance. Relax in free-standing bath tubs for the ultimate comfort during your stay.
Zachary's Grill Room:
Savor the best steak in town at Zachary's Grill Room for a memorable dining experience. With classic interiors and breathtaking views over Knysna and the lagoon, enjoy your meal indoors or on the outdoor decks surrounded by natural gardens and the pool deck.
Pezula Nature Retreat:
Experience a range of activities at Pezula Nature Retreat, from golfing with stunning views to working out at the fitness center or enjoying a relaxing massage at the spa. Explore the area on horseback and make the most of the nearby 18-hole golf course and scenic surroundings.
Book your stay at Pezula Hotel for a luxurious and unforgettable experience.
Please note that the heated indoor pool at the spa is only accessible for children over the age of 16, and only if they also go to the spa.
Well-behaved and socialized small to medium dogs are welcome. Availability is subject to reservations made before check-in. We provide pet beds, blankets, and bowls, but do not offer food. Please ensure leashes are used in public areas.
Enjoy our Halal-friendly cuisine at Zachery's Grill Room, prepared with the highest standards to meet your dietary preferencesGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Property Policies
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Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are allowed. Charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children from 3 years old to 12 years old stay for ZAR 650 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
The room was great
The welcome was beyond shocking
Had driven 6 hours to be met by indifference and dismally inept staff
Waited 45 mins to get to room
No one knew what was going on
The onsite restaurant is terrible
I cannot believe this is even allowed to operate - the lack of service and shocking food was a major let down
Very good location
None
The spa treatments are amazing.
nothing
Friendly staff
No hot water in the room- asked lady at reception, she said she would send someone, no one came.
No bath tub plug in bath die to water crisis but was never i formed about it when i booked.
Roof was leaking, made the floors and table wet in the room.
Everyting- perfect place to relax and recharge, while exploring the Garden Route. The room and hotel are exceptional, so is the whole staff, always welcoming and with a beautiful smile! We would definitely like to be back!
Our stay was simply perfect!
The environment and infrastructure of the Pezula
None
Service, facilities, halal food!
N/A
Resort is well maintained and service is excellent
You have to call for a cart every time you need to go to and from your room .
المكان والاطلاله وترحيبهم جميل واشكرهم على ترحيبهم الخاص كما طلبت 🙏🏼
رائحة بالحمام، دود بدورة المياة، التاخر في احضار الطلبات في وجبة الافطار من مقدمين الخدمة، يفضل عزل الجلسات الخارجيه الخاصة بالغرف للمزيد من الخصوصية
Just about everything. Staff were incredible, along with the facilities.
The hot tub was not available due to the water restrictions, which is understandable, however was not disclosed upfront. This was one of the reasons we booked the accommodation in the first place. There was also co fusion around the half board package that we had paid for upfront, which was resolved however.
Pezula Nature Retreat had a real high-end Lodge / Hotel feel. I loved their main building with their various antique wooden boats, motorcycles, Persian carpets and dark wood.
The bedroom was amazing!! 10/10.
We absolutely loved their main building spa. The room and the spa was the highlight of our stay!
The fact that a hot tub was advertised as part of the room, only to find it was not in use due to water restrictions. This was false advertising and should have been deducted from our room.
The hotel restaurant was awful I’m afraid! Food was just too terrible, pizza was dry and cold and the fish very average. Not something you would expect from an establishment like Pezula. We ate in Knysna itself after our first terrible meal experience.
It’s an amazing facility and we enjoy spending time at Pezula! The staff are friendly and always so accommodating and willing to go the extra mile! The food at Zachary Restaurant is exceptional!
More attention to cleanliness in the rooms is required. Disappointed with not have access to the hot tub and not being informed prior to the time.
Traumhaft schönes Hotel in Knysna. Besonders hervorzuheben ist das freundliche Personal und das sehr leckere Essen. Wir kommen sehr gerne wieder
Es war alles perfekt!
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