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Facilities
Property facilities
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Non-smoking rooms
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Restaurant
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Room service
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Terrace
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Family rooms
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BBQ facilities
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Luggage storage
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Express check-in/check-out
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Tour desk
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Car hire
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Packed lunches
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Currency exchange
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Shuttle service (additional charge)
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Kid meals
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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24-hour security
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Delivered food - securely covered
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Security alarm
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Mobile app for room service
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Self parking (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Covered parking
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Hotel Plaza Queretaro, located in Querétaro, offers a luxurious stay with free WiFi and an on-site restaurant. All rooms are equipped with a flat-screen TV and a private bathroom, with some rooms boasting a balcony or patio for a scenic view.
Convenient Amenities
Enjoy the convenience of a 24-hour front desk during your stay at Hotel Plaza Queretaro. Whether you need assistance or recommendations, our staff is dedicated to making your experience memorable.
Prime Location
Situated just 100 meters from Centre Square and the San Francisco Temple, Hotel Plaza Queretaro is the perfect choice for travelers interested in exploring the historic and cultural attractions of the city.
Ready to experience luxury and convenience in Querétaro? Book your stay at Hotel Plaza Queretaro now.
Property Policies
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
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Parking
Private parking is possible at a location nearby (reservation is needed) and costs MXN 150 per day.
Location
Guest Reviews
Excelente ubicación y habitaciones muy confortables
Indican que se cuenta con estacionamiento, pero no es propio y tiene un cargo adicional al precio
La atención
Las sábanas están sucias
La ubicacion
El baño...El agua caliente no es caliente es tibia
Las bases de las camas muy ruidosas
I didn’t know there was breakfast! That would have been nice to know. I was very disappointed when I arrived because my room was not at all like the picture or description that Booking.com showed. After spending half an hour trying to get ahold of Booking.com(they make it impossible!)the front desk woman(Alejandra)took care of me and made things right! Based on the room I ended up getting and the help from Alejandra I would highly recommend this hotel but I would book through the hotel and not Booking.com! The room was very nice and the view was wonderful!
Booking.com
The location and comfortable
The room was small
Location.
Facilities
Good Location
The receptionist Guadalupe and Evelyn
The hotel is a disaster.
First, they did not respect the reservation, at the last minute they said that there was a problem with the price.
We paid the difference and stayed in a smaller room in which the bed was bad, the fan wasn't working, the bedroom had the sink of the bathroom...the bathroom was bad really bad dirty women's hair all over...I decided to take a shower however it floated.
They change us to another room with no hot water, really dirty insects.
Not good
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