Share this hotel
Facilities
Property facilities
-
Offsite parking discounted rates available
-
Guest education on local ecosystems and culture
-
Electric bicycle charging station
-
Non-smoking rooms
-
Restaurant
-
Room service
-
Terrace
-
Family rooms
-
Pets allowed
-
BBQ facilities
-
Luggage storage
-
Express check-in/check-out
-
Safety deposit box
-
Fax/photocopying
-
Tour desk
-
Soundproof rooms
-
Facilities for disabled guests
-
Ironing service
-
Car hire
-
Massage services
-
Packed lunches
-
Table tennis
-
Private check-in/check-out
-
Shared lounge/TV area
-
Board games/puzzles
-
Shuttle service (additional charge)
-
Concierge service
-
Grocery deliveries
-
Wheelchair accessible
-
Allergy-free room
-
Kid meals
-
Kids' outdoor play equipment
-
Evening entertainment
-
Outdoor furniture
-
Coffee Shop on site
-
Fruits
-
Pet bowls
-
Spa/wellness center services
-
Beauty Services
-
Manicure
-
Pedicure
-
Staff adhere to local safety protocols
-
Guest rooms disinfected between stays
-
Cleaning standards that are effective against Coronavirus
-
Physical distancing rules followed
-
Hand sanitizer in guest room and key areas
-
Cashless payment available
-
Fire extinguishers
-
First aid kit available
-
Sanitized tableware & silverware
-
Contactless check-in/check-out
-
Invoice provided
-
Guests can opt-out any cleaning services during stay
-
Physical distancing in dining areas
-
Key access
-
Food delivered to guest room
-
CCTV outside property
-
Process in place to check health of guests
-
Access to health care professionals
-
Face masks for guests available
-
24-hour security
-
Delivered food - securely covered
-
Pub crawls
-
Cooking class
-
Supervised childcare/activities
-
Shopping on site
-
Television in common areas
-
Front desk (limited hours)
-
Express check-in
-
Free wired internet
-
Snack bar/deli
-
Playground on site
-
Self parking (surcharge)
-
Beach umbrellas
-
Pool sun loungers
-
Offsite parking discounted rates available
-
Internet access
-
Housekeeping on request
-
Concerts/live shows
-
Private picnics
-
Art gallery on site
-
Wine release events
-
Reception hall
-
Japanese garden
-
Covered parking
-
Fishing nearby
-
Horse riding nearby
-
Bicycle-friendly property
-
Electric bicycle charging station
-
Charcoal grill
-
Guest education on local ecosystems and culture
-
Vegetarian menu options available
-
Paddle boating nearby
-
Accessible shuttle
-
No accessible shuttle
-
Accessible train station shuttle
-
No accessible train station shuttle
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Luxurious Accommodation and Amenities
Experience comfortable rooms with garden or mountain views, free WiFi, and a range of in-room facilities for a relaxing stay.
Exceptional Dining Options
Enjoy a delicious breakfast buffet with various options, as well as a restaurant offering a diverse menu of African, American, and Belgian cuisine.
Exciting Leisure Activities
Have fun playing table tennis or exploring the surrounding area with cycling tours. A children's playground and concierge service are also available for your convenience.
Book your stay at Karisimbi Cave Resort now and indulge in a memorable getaway!
This property does not accommodate bachelor(ette) or similar parties.
Location
Guest Reviews
We really enjoyed our stay as the staff made us feels like we are in upper-class accommodation with their attention to details and kindness. I celebrated my birthday there, and they congratulated me with the beautiful cake before the start of gorilla trekking. Excellent service and attitude.
The staff was super friendly and helpful. Shower water was hot and the towels were large. A mosquito net was provided. The posted welcome message for me was personal and charming. Breakfast was sufficient and included eggs. Welcome smoothie and breakfast smoothies were appreciated. Parking was easy. Room was spacious with a small couch.
Light from outside is not totally blocked at night. Restaurant had limited ice cubes. Access to the property is down a short, bumpy dirt lane. There are no screens on windows.
The location is great. The staff is very helpful & polite; they would go extra miles to assist you. Even the owner created a personal touch she arranged for us outdoor bonfire under the stars & forest surrounding that all of us throughly enjoyed. Also we had good breakfast in open area of the restaurant while enjoying the nature too.
Nothing as such
Good location ( but difficult to find if travelling without tour guide) and great link with gorilla tour people. Really friendly, pleasant staff.
Hotel rooms are roomy but need a bit of an overhaul. Lighting in particular needs improved.
Hot water was a bit hit and miss.
English ( like most of Rwanda - limited)
Outstanding customer service & very good breakfast
A little cold at night
We had a great time at Karisimbi Cave Resort, the staff is exceptionally kind and professional. I really recommend to stay here!
Really peaceful and are environment. The hotel also recommended a super company for the gorilla trekking experience and pick up from Kigali.
I absolutely loved everything about this property. Everyone is super friendly. Even got a little gift which I have been wearing every day since. The food was delicious - big portions. There was hot water and the shower was great. I can honestly not fault a single thing. It is a really peaceful environment.
Very convenient for gorilla trekking. The garden is beautiful and quiet.
The staff was outstanding. They were attentive at all times of the day. We spent the last day gorilla trekking and they provided us with early breakfast, packed lunches, and late-checkout. The breakfast was excellent. The room is huge, luxurious, and nicely decorated. This resort is a great place to relax and take in the beautiful surroundings. We particularly enjoyed spending a cozy afternoon there reading by the fireplace and drinking tea while it was raining outside.
The bathroom could have been a little cleaner. But overall this place is still 10/10
The staff were very welcoming and friendly and were always on hand to assist with a smile. The little lounge area with a fireplace is really a cozy place to rest and relax after a long day out exploring.
The staff is exceptionally helpful and nice! Received a small welcome gift and juices. Offered table tennis, volleyball and football to use for free. It's a nice place to stay at.
The recommended guide for hikes is not necessary and not professional. You pay USD 100 for get picked up and that he buys the entrance ticket for national park for you, nothing else included. You can only pay him in USD and don't get a receipt.
If you travel just as a normal person, not a tourist willing to pay thousands of dollars a night for (still only average) accommodation, it’s quite difficult to find some sort of value for money in Rwanda. It usually all looks okay in the pictures and then you arrive and nothing is as it should be for that price. Here the room was spacious, not too clean, but clean enough. You had some privacy and the noise of the town was also bearable. The staff was very friendly and the food okay (actually the whole grilled chicken was very, very good). We received a beautiful little gift at check-in and a constant follow up on our satisfaction by the lodge staff, which I highly appreciated.
As other reviews have stated already, the whole challenge about hot water and water pressure, etc. can be a bit of a downside, but we could shower and wash ourselves at all times (which is already something, compared to other accommodation in that price range).
Nice place with superb service. Great food. Good location.
Problems with hot water.
The big rooms and bathrooms, the view on the vocanos, the excellent breakfast, the superbe garden, the nice waiters, the places to sit in the garden, the closeness to the volcano Park,
We missed a person from the management to welcome us and be available for explanations about the lodge and its history.
huge room, comfortable bed, quiet place
Very nice garden and the staff is super friendly!
Your guide to the flawless travel experience
Popular Countries
Company
Get our app
