The Borough Lancaster

Hotels
8.7 (2088 reviews)
3-5 Dalton Square , Lancaster , gb

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Room service
Heating
Family rooms
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and knowledgeable staff
Great central location
Delicious meals
Cons:
Noise from surroundings
Issues with cleanliness in common areas
Heating problems in some rooms

Categories

Cleanliness
8.13
Some comments indicated issues with common spaces; however, most rooms were noted as clean.
Service
9.1
Positive mentions of friendly and accommodating staff.
Location
9.14
Guests consistently praised the central location.
Room Quality
8.59
Rooms were highlighted as comfortable and spacious, though some issues were mentioned.
Amenities
8.62
Kitchen facilities appreciated, but not all amenities were mentioned.
Value for Money
8.58
Overall, guests felt they received good value, despite some concerns.
Food and Beverage
8.63
Meals were frequently mentioned positively, yet breakfast wasn't included.
Overall Experience
8.8
Many guests reported a relaxing and pleasant stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:40

Property Description

Luxurious Rooms with Italian Marble Wet-Rooms
Indulge in comfort and style with our en-suite rooms featuring Italian marble wet-rooms and modern amenities including flat-screen TVs and complimentary toiletries.

Award-Winning Restaurant and On-Site Brewery
Savor delicious meals at our acclaimed restaurant and enjoy a wide selection of drinks at the bar, including our very own brewed beers. Don't miss the opportunity to experience the popular Lancaster Comedy Club every Sunday.

Convenient Location near Major Attractions
Located just a short walk from Lancaster Railway Station, and in close proximity to Lancaster University, Lancaster Golf Club, and Morecambe, our Grade II listed building offers the perfect base for exploring the area.

Experience luxury, dining, and entertainment at The Borough Lancaster - Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 2 years old and over stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 2088 reviews
Cleanliness: 8.13
Service: 9.1
Location: 9.14
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 8.63
Overall Experience: 8.8
R
Rosslyn • extended_group • gb
10
2026-07-25 • via Nuitee
Y
Yordas Group • solo_traveller • gb
10
2026-07-24 • via Nuitee
R
Rhona • solo_traveller • gb
9
Pros:

Beautiful building, comfy room, nice bar

Cons:

Nothing, was perfect

2026-07-24 • via Nuitee
J
Johnson • couple • gb
9
2026-07-23 • via Nuitee
T
Tracey • solo_traveller • gb
10
2026-07-20 • via Nuitee
D
David • couple • gb
8
Very friendly very clean would stay there again 👍
Pros:

Very friendly very good food

Cons:

The room that we were in was not very accessible

2026-07-20 • via Nuitee
S
Simon • couple • gb
9
2026-07-20 • via Nuitee
E
Eileen • couple • ie
5
2026-07-20 • via Nuitee
E
Eileen • couple • ie
6
Nicely located hotel but not 4 stars
Pros:

Location & staff
Comfortable bed & lovely bathroom

Cons:

The public areas could do with a refresh. Very poor ventilation in bedroom .

2026-07-20 • via Nuitee
A
Anna • solo_traveller • gb
10
Very comfortable
Pros:

All good as usual

2026-07-19 • via Nuitee
A
Angela • couple • gb
7
Good value and comfortable
Pros:

Friendly staff, lovely bathroom. Exceptionally comfy beds.

Cons:

The carpet hadn’t been hoovered.

2026-07-18 • via Nuitee
P
Philip • solo_traveller • gb
10
2026-07-18 • via Nuitee
A
ANARGYRIA • solo_traveller • cy
10
2026-07-18 • via Nuitee
G
Georgia • solo_traveller • cy
10
Excellent service
Pros:

Nice rooms

Cons:

Kitchen closes too soon.

2026-07-18 • via Nuitee
J
Jane • couple • gb
10
Pros:

Huge bed , large bathroom

2026-07-16 • via Nuitee
P
Peter • solo_traveller • gb
8
2026-07-15 • via Nuitee
E
Erica • couple • gb
9
Great stay
Pros:

Great location , comfortable room

Cons:

Nothing

2026-07-15 • via Nuitee
E
Erica • couple • gb
9
Great stay, have booked again ☺️
Pros:

Fantastic location, parking nearby and comfortable room

Cons:

Nothing

2026-07-15 • via Nuitee
V
Virginia • solo_traveller • gb
9
2026-07-15 • via Nuitee
J
Julie • couple • gb
10
2026-07-15 • via Nuitee