Casa Cecilia Santiago

Hotels
8.9 (245 reviews)
Presidente Errázuriz 3943 , Santiago , cl

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Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Safety deposit box
Massage services
Packed lunches
Non-smoking throughout
Shared lounge/TV area
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Review Highlights

Pros:
Great decor
Friendly staff
Comfortable rooms
Relaxing environment
Cons:
Limited breakfast options
High price for some services
Noise from events

Categories

Cleanliness
8.79
Overall cleanliness mentioned positively in several reviews, with specific highlights on room and hygiene.
Service
9.26
Employees noted as polite and patient in multiple reviews, contributing positively to the overall service experience.
Location
9.3
Described as safe with good amenities like bike lanes; generally positive sentiments expressed regarding accessibility.
Room Quality
9.25
Many reviews highlight beautiful and well-decorated rooms, enhancing the overall guest experience.
Amenities
8.78
Amenities such as a cafe and swimming pool are appreciated, but some reviews note limited options.
Value for Money
8.24
Some reviews mention high prices with limited breakfast options, affecting the perceived value.
Food and Beverage
8.29
Breakfast options are noted as limited, but dining experience in general receives positive remarks.
Overall Experience
9.26
General sentiment shows guests had a pleasant stay with many highlights; they recommend the place.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:48

Property Description

Luxurious Amenities
Experience a seasonal outdoor pool, garden, shared lounge, and terrace at Casa Cecilia Santiago. Relax and rejuvenate with our top-notch facilities.

Gourmet Dining
Indulge in delicious meals at our restaurant and enjoy refreshing drinks at the snack bar. Taste the local flavors and make your stay memorable.

Convenience of Free WiFi
Stay connected with complimentary WiFi throughout the property. Whether for work or leisure, enjoy seamless internet access during your stay.

Book your stay at Casa Cecilia Santiago now!

Important information:

Please note that payment must be made prior to arrival by bank transfer. The accommodations will contact you after booking to provide the instructions.

This accommodations is not suitable for bachelor or bachelorette parties or similar parties.

Thank you for choosing Casa Cecilia Santiago for your stay. We want to clarify that, when booking through Booking, the platform does NOT manage payments or charge your credit card, payments must be made directly with us through a payment link or transfer. For foreign guests, we request payment through PayPal in US dollars, taxes not included. If you prefer to pay in another way, please let us know so we can coordinate it.

Casa Cecilia Santiago is not a hotel, but rather a boutique accommodations offering autonomous entry, personalized virtual assistance, and a warm, welcoming atmosphere.

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 245 reviews
Cleanliness: 8.79
Service: 9.26
Location: 9.3
Room Quality: 9.25
Amenities: 8.78
Value for Money: 8.24
Food and Beverage: 8.29
Overall Experience: 9.26
V
Valentina • couple • cl
9
2026-04-26 • via Nuitee
S
Sofia • solo_traveller • cl
8
2026-04-25 • via Nuitee
J
Juan Carlos • family_with_children • cl
10
6
Pros:

Todo muy bien. Para tomar desayuno no fueron ambles.Dijeron que no tenían nada que ver con el HOTEL.

2026-04-25 • via Nuitee
C
Cláudio • solo_traveller • br
9
Pros:

Localização e tamanho do quarto.

Cons:

Ralo do chuveiro estava entupido mas conseguimos resolver.

2026-04-25 • via Nuitee
F
Francisca • couple • cl
9
Lindo y bien ubicado
Pros:

Muy lindo hotel, bien ubicado y cómodo.

Cons:

A lo mejor un poco de ruido por el salón abajo pero tolerable.

2026-04-23 • via Nuitee
• family_with_children • cl
10
2026-04-23 • via Nuitee
M
maria emilia • solo_traveller • cl
8
De repetir
Pros:

La casa es muy linda. El personal muy amable y el sitio magnífico

Cons:

Podrían tener desayuno mas temprano

2026-04-22 • via Nuitee
K
kati • solo_traveller • cl
8
Außergewöhnliches Haus und Einrichtung
Pros:

Sehr Gutes Frühstück

Cons:

Es war keiner vor Ort sondern nur die Anweisung mit welchem Code ich ins Zimmer komme
Dieser Code funktionierte nicht
Per WhatsApp war es umständlich Hilfe zu bekommen
Ich finde es sollte jemand vor Ort sein , und besser Schlüssel als Codes die dann nicht funktionieren …

2026-04-21 • via Nuitee
C
CLAUDIO • couple • cl
9
Pros:

Espectacular, habitaciones con una decoración muy acogedora, todo impecable!! El desayuno exquisito además de poder complementar con el brunch de la cafetería.

2026-04-20 • via Nuitee
G
Gonzalez • solo_traveller • cl
10
2026-04-20 • via Nuitee
M
María Ignacia • solo_traveller • cl
10
2026-04-13 • via Nuitee
M
Mariana • couple • cl
10
Muy ricooooo
Pros:

Demasiado linda la decoración de la pieza y todo muy limpio

Cons:

Deberían hacer un ingreso diferente y no pasar por al medio de la cafetería

2026-04-09 • via Nuitee
P
Paula • couple • cl
9
2026-04-07 • via Nuitee
C
Claudia • couple • pe
8
Pros:

Ubicación y la temática del alojamiento en general.

Cons:

Tuvimos inconvenientes con la clave de acceso y no tuvimos agua caliente en la primera habitación asignada, lo comunicamos y nos ayudaron con el cambio de habitación a una mucho más amplia y bonita.

2026-04-06 • via Nuitee
S
Sofia • solo_traveller • cl
9
2026-04-06 • via Nuitee
L
Luciana • couple • ar
10
Pros:

El confort, limpieza, autonomia para entrar y salir a cualquier hora y la disponibilidad de Irmerlys nuestra host :)

Cons:

El precio me parecio un poquito elevado! Pero ok

2026-04-05 • via Nuitee
J
jose • solo_traveller • cl
10
2026-04-04 • via Nuitee
R
Rebeca • couple • cl
7
Estuvo bien
Pros:

La decoración del hotel y la cama muy cómoda

Cons:

El baño olía terrible

2026-04-04 • via Nuitee
V
Vicente • couple • cl
10
2026-04-02 • via Nuitee
C
claudia • couple • cl
9
Pros:

Todo muy bueno

Cons:

Me abrieron la.puerta a las 6.50 am... imagino que se equivocaron pero es un error que por ningún motivo puede volver a ocurrir.

2026-04-01 • via Nuitee