Smile Hotel Putrajaya

Hotels
7 (1327 reviews)
67 Jalan Diplomatik present 15 diplomatik, , Putrajaya , my

listing image 1
Show all photos

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
Allergy-free room
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Reasonable price
Cons:
Unpleasant odors
Limited parking
Noise from neighboring rooms

Categories

Cleanliness
5.71
Inconsistent cleanliness with reports of unpleasant odors and bugs in rooms.
Service
7.68
Friendly staff who are responsive, but there were some areas of service that could improve.
Location
8.22
Conveniently located near food options and other amenities as praised in multiple reviews.
Room Quality
6.67
Rooms are generally clean, but some had issues like noisy neighbors and air conditioning problems.
Amenities
7.2
Good amenities, but some guests noted missing basic items like hooks in bathrooms.
Value for Money
7.16
Good value highlighted, but limited by cleanliness and parking issues.
Food and Beverage
6.71
Options available nearby, but no direct feedback on hotel food services.
Overall Experience
6.68
Overall satisfactory experience but could be improved with better cleanliness and parking solutions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:54

Property Description

Convenient Location
Situated within close proximity to popular attractions like District 21 IOI City and IOI City Mall.

Comfortable Accommodation
Enjoy air-conditioned rooms with essential amenities such as a flat-screen TV, desk, and private bathroom.

Great Facilities
Benefit from room service, a 24-hour front desk, and complimentary WiFi during your stay.

Book your stay at Smile Hotel Putrajaya for a convenient and comfortable experience near Kuala Lumpur International Airport.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7
Based on 1327 reviews
Cleanliness: 5.71
Service: 7.68
Location: 8.22
Room Quality: 6.67
Amenities: 7.2
Value for Money: 7.16
Food and Beverage: 6.71
Overall Experience: 6.68
M
MUHAMMAD FAUNIZAN BIN • couple • my
7
2026-03-14 • via Nuitee
M
Mohd • solo_traveller • my
5
2026-03-11 • via Nuitee
S
Shivan Devi Ravindran • solo_traveller • my
6
Good stay and peaceful
Pros:

Strategic location
Friendly staff

2026-03-10 • via Nuitee
A
Ain Syakilla • solo_traveller • my
10
2026-03-08 • via Nuitee
M
Mohd Rashidi • solo_traveller • my
7
2026-03-04 • via Nuitee
M
MUHAMMAD FAUNIZAN BIN • couple • my
7
Pros:

Room compatible

Cons:

Parking

2026-03-02 • via Nuitee
W
warnma • couple • my
8
2026-02-26 • via Nuitee
M
MOHAMAD IKMAL ALIFF • couple • my
10
2026-02-24 • via Nuitee
A
amir • couple • my
9
Pros:

Comfortable n clean

2026-02-14 • via Nuitee
N
Nuur22 • couple • my
8
2026-02-14 • via Nuitee
N
Nurul Ameera • couple • my
8
2026-02-14 • via Nuitee
S
Shau Mu Lan • solo_traveller • my
10
2026-02-13 • via Nuitee
N
Noraini • extended_group • my
7
2d1n at SMILE Hotel 😊
Pros:

The atmosphere around the hotel is nice, organized and clean. Complete with convenience stores and food.

Cons:

Difficult to find parking.
Early in the morning there was water in the tap next to the toilet. After 9am. No water came out of the tap. Had to use the shower water

2026-02-11 • via Nuitee
H
Hazira • solo_traveller • my
6
2026-02-11 • via Nuitee
M
MOHD NASIR • solo_traveller • my
9
OVERALL THE BEST HOTEL IN PUTRAJAYA
Pros:

SO MANY RESTAURANT HERE AND THE BEST LOCATION EASY TO ACCESS AVERY WHERE.

Cons:

SLOW SHOWER FOUNTAIN CAUSES WATER TOO HOT

2026-02-11 • via Nuitee
M
Mohd Zuwairi • solo_traveller • my
3
2026-02-11 • via Nuitee
S
Shaik • couple • my
7
Overall good location and clean
Cons:

Water pump for toilet can't use but the reception asked to change the room ...fair enough

2026-01-31 • via Nuitee
S
Siti Mariana • couple • my
8
Worth the money
Pros:

Tv

Cons:

No parking

2026-01-31 • via Nuitee
N
Nursuhadah • couple • my
6
2026-01-30 • via Nuitee
N
nasir • couple • my
6
2026-01-26 • via Nuitee