Hyatt Place Hangzhou International Airport

Hotels
•
Hyatt Place
9.1 (335 reviews)
2F, Ground Transport Center, Terminal 4 Arrival Hall, Hangzhou International Airport, Xiaoshan District , Hangzhou , cn

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Comfortable beds
Clean rooms
Helpful staff
Cons:
Difficulties with food options
Room size
AC noise
Breakfast variety

Categories

Cleanliness
9.2
The hotel stays clean and well-maintained, evident from multiple reviews praising cleanliness.
Service
9.4
The staff is generally helpful, with some reviews highlighting excellent service.
Location
9.7
Multiple reviews praise the excellent location near the airport, making it very convenient.
Room Quality
8.7
The room quality is good, though some reviews mentioned room size and AC noise.
Amenities
9
Amenities like modern facilities and gym are positively mentioned, though some minor issues exist.
Value for Money
9.3
Reviews indicate that the hotel provides good value, especially considering its airport location.
Food and Beverage
8.2
Meal options received mixed reviews, with suggestions for improvement in breakfast quality.
Overall Experience
9.3
Overwhelmingly positive feedback on overall experience, making it a recommended stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:40

Property Description

Luxurious Amenities

Hyatt Place Hangzhou International Airport offers a range of luxurious amenities to ensure a comfortable stay. From the fitness centre to the shared lounge, guests can relax and unwind in style.

Delicious Dining Options

Indulge in a culinary experience at the on-site restaurant, where guests can savor a variety of delectable dishes. Whether it's a hearty breakfast or a leisurely dinner, the restaurant caters to all tastes.

Convenient Services

With free WiFi, room service, and a 24-hour front desk, Hyatt Place Hangzhou International Airport goes above and beyond to meet guests' needs. Enjoy a seamless stay with services like luggage storage and attentive staff at your disposal.

Experience luxury and convenience at Hyatt Place Hangzhou International Airport. Book your stay now for a memorable getaway.

Important information:

A complimentary breakfast for 1 person per room is included.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 17 and older are allowed.
    Children 17 years old stay for CNY 180 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 335 reviews
Cleanliness: 9.2
Service: 9.4
Location: 9.7
Room Quality: 8.7
Amenities: 9
Value for Money: 9.3
Food and Beverage: 8.2
Overall Experience: 9.3
L
Lawsup • extended_group • th
8
2026-03-21 • via Nuitee
F
Federica • solo_traveller • it
6
Molto bello l'hotel, deludente il "customer service" del bar nella hall.
Pros:

Posizione dell'hotel comoda per tutti i nostri spostamenti.
Camere accoglienti, spaziose e pulite.

Cons:

Il personale del bar sotto era del tutto scortese e per nulla disponibile. In particolare la ragazza che seguiva il turno della sera.

2026-03-20 • via Nuitee
A
Amro • solo_traveller • es
10
2026-03-18 • via Nuitee
K
KHANDHAR VIKASH • solo_traveller • my
10
Best location before a flight
Pros:

Superb location, in the airport. Save me so much time to go to airport.

2026-03-18 • via Nuitee
Елена • couple • kz
10
2026-03-17 • via Nuitee
X
XIAOBO • solo_traveller • au
8
2026-03-15 • via Nuitee
R
Rosa • extended_group • es
9
No le doy el 10 simplemente por algunos detalles a mejorar.
Pros:

Es el lugar perfecto para descansar si haces una escala larga en el aeropuerto. El lugar está perfectamente equipado con amenities, y la habitación era cómoda y bonita. El baño especialmente, nos encantó. El desayuno Buffet muy completo. La chica de recepción muy amable.

Cons:

La limpieza se podia mejorar, el espejo del baño estaba lleno de salpicaduras, en el suelo había marcas de líquido secas y en el cabecero de la cama había unas manchas sospechosas. Me pareció raro que para un hotel tan lujoso, no tuvieran esto más controlado.
Las almohadas eran demasiado blandas, prácticamente era como no tener almohada, y el sofá cama un poco incómodo.

2026-03-15 • via Nuitee
S
Shang zhi • couple • tw
10
2026-03-14 • via Nuitee
S
Simon • solo_traveller • au
9
Easy commute via train, modern amenities.
Pros:

Clean, good breakfast

2026-03-12 • via Nuitee
A
Alexandria • couple • nz
9
Pros:

Great for transit and staff were very accomodating for our group of 6. Location was incredible between international arrivals and the domestic airport

2026-03-10 • via Nuitee
H
Hsiao-chi • extended_group • tw
10
2026-03-08 • via Nuitee
L
luciano • solo_traveller • es
9
2026-03-06 • via Nuitee
I
Ivo • couple • be
9
Great to catch an early flight
Pros:

Great to catch an early flight and close to the check in. There is a 7/11 near the hotel to get some snacks

Cons:

Confusing conversation during check in.

2026-03-03 • via Nuitee
C
Chan74jason • couple • sg
9
Pros:

Cleanliness was superb. Counter staff service excellent.

2026-02-26 • via Nuitee
E
ELAINE • couple • au
10
2026-02-26 • via Nuitee
W
Wang Chi • couple • hk
6
Pros:

地理位置，就在航站樓內，但其他的比較一般。

Cons:

入住時遇到的員工服務，不至於沒禮貌，而是有點愛理不理，沒有熱情，沒有笑容。幸好第二天退房時那位態度較好。
除外型外，不像4星級。

2026-02-25 • via Nuitee
B
Bernard • couple • gb
9
Pros:

Location was great. Following on from Shanghai airport last year where staff encouraged me to take a luggage trolley to my room I did the same here. A short push to the airline desk went so easily.

Cons:

I think breakfast is a little expensive. But i may bee influenced by prices elsewhere in the city.

2026-02-24 • via Nuitee
J
JUANJUAN • couple • th
5
2026-02-12 • via Nuitee
K
Kitayaporn • extended_group • th
9
Pros:

The hotel is in Terminal 4 which if you have to check in early morning in this Terminal is perfect.

Cons:

Dinner buffet is 98RMB per person but there are not many choices of food. Not worth of money.

2026-01-31 • via Nuitee
B
BULAN • couple • kz
9
2026-01-24 • via Nuitee