Mountain Empire Motel

Hotels
5.4 (37 reviews)
1537 South Shady Street , Mountain City , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Pets allowed
Non-smoking throughout
Private parking

Review Highlights

Pros:
Good value for price
Convenient location
Cons:
Dirty rooms
Poor service availability
Unreliable amenities

Categories

Cleanliness
2.43
Multiple reviews describe the bathroom and floors as dirty, indicating poor cleanliness.
Service
6.4
Standard service quality with some issues; front desk not available until late.
Location
7.94
Conveniently located close to necessary amenities.
Room Quality
3.39
Reports of odd and dirty rooms suggest significant issues.
Amenities
5.42
Basic amenities available, but air conditioning reported as not working.
Value for Money
6.88
The price is a positive aspect, but quality does not meet expectations.
Food and Beverage
5.83
No specific mentions of food or beverage quality.
Overall Experience
4.9
Guests had distressing experiences including bad conditions during a personal loss.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:21

Property Description

Escape to Mountain City and unwind at Mountain Empire Motel. Comfortable Accommodations await with air-conditioned rooms and free WiFi. Enjoy your favorite shows on a flat-screen TV in your private space.Convenient Location Situated just 79 km from Tri-Cities Regional Airport, travel to and from the hotel is a breeze.Book your stay now to experience the perfect blend of comfort and convenience at Mountain Empire Motel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

5.4
Based on 37 reviews
Cleanliness: 2.43
Service: 6.4
Location: 7.94
Room Quality: 3.39
Amenities: 5.42
Value for Money: 6.88
Food and Beverage: 5.83
Overall Experience: 4.9
B
Benka • solo_traveller • us
1
Not good
Pros:

Refrigerator and microwave

Cons:

The people in the room next to me were screaming all night, threatening to kick the door in. Incredibly dirty room.

2026-07-19 • via Nuitee
J
Jerry • solo_traveller • us
6
2026-06-26 • via Nuitee
E
Ed • couple • us
1
Did not stay. Very nasty place
Pros:

Nothing

Cons:

Everything

2026-06-22 • via Nuitee
K
Karen • solo_traveller • us
7
Beautiful location, overall satisfied.
Pros:

Location is excellent.

Cons:

It could have been a little cleaner. The fridge was a little dirty inside. Also some cosmetic issues, tiles off walls etc in bathroom.

2026-06-19 • via Nuitee
L
Laura • solo_traveller • us
7
Nice for the price
Pros:

Staff was great as well as location. Quiet.

Cons:

Carpet needs cleaned and there were no chairs in the room. Bathroom had leak and was small. Curtains wouldn't close and shower curtain needs replaced. Needs accessible vending area.

2026-06-15 • via Nuitee
J
Jan • extended_group • us
6
Low expectations based on price, met expectations, a bed to sleep in before heading out onto the AT
Pros:

Couldn't get ahold of hotel after booking was made, phone number on web site was incorrect. Didn't know if room would be ther as we arrived much later than expected. Room was there, they were expecting us

2026-06-13 • via Nuitee
A
Anton • couple • us
3
2026-06-13 • via Nuitee
J
James • solo_traveller • us
4
Pros:

Close to my destination

Cons:

Don't have any rooms on first floor for handicap had to climb steps which it is hard enough to walk with my disability.

2026-06-13 • via Nuitee
J
James • couple • us
7
Pros:

Clean quiet friendly inexpensive

Cons:

Light shining through the curtain. Water for shower could have been a little hotter

2026-03-29 • via Nuitee
W
Williams • couple • us
9
Nice motel for the price
Pros:

Nice motel clean comfortable great price good location

Cons:

Staff could be a little more welcoming

2026-02-26 • via Nuitee
E
Emma • couple • us
9
2026-02-22 • via Nuitee
D
Dominguez • family_with_children • us
8
Served its purpose. Comfortable, clean and safe.
Pros:

Staff was friendly and room was very clean. Freshly cleaned sheets.

Cons:

Run down motel vibes

2026-02-09 • via Nuitee
D
Darvin • couple • us
5
Pros:

The price

Cons:

It had an odor and the bathroom and floors were dirty.

2025-09-18 • via Nuitee
J
justin
4
Look elsewhere
Pros:

It was very under par , the curtains to the outside didn’t cover the windows , so people could look in as well as the lights. The door didn’t lock very well. The bathroom was filthy and not upkeep. The person who works the front doesn’t show up till 10am so nobody to help you out

2025-09-13 • via Nuitee
A
Austin • partner
6
Pros:

Eh

2025-09-07 • via Nuitee
M
Marjorie
2
Pros:

We were there for my brother in laws funeral. I wasn't up to staying so we drove home. The motel mgr said we needed to contact Expedia for a refund.

2025-09-04 • via Nuitee
C
Charles • family
2
Pros:

The air didn't work in the room

2025-08-08 • via Nuitee
Z
Zachary
2
Pros:

Weird, dirty room.

2025-08-07 • via Nuitee
R
Rafael • couple • ve
5
2025-08-04 • via Nuitee
C
Charles • couple • us
6
Pros:

It was close to everything that you would need

2025-08-01 • via Nuitee