Hotel Pensión Bonifaz

Hotels
8.6 (129 reviews)
4 St 10-50 , Quetzaltenango , gt

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Issues with shower head
Lack of air conditioning
Noise from nearby events
Stairs to the room

Categories

Cleanliness
8.33
Cleanliness was generally acceptable but there were mentions of some issues.
Service
9.11
The staff is incredibly kind and helpful.
Location
9.15
Great location near the central park, very central and convenient.
Room Quality
8.5
Rooms were spacious but some issues noted such as firmness of mattress and temperature.
Amenities
7.63
Limited amenities such as no air conditioning and issues with room safe.
Value for Money
8.49
Felt value for money, though some aspects could be improved.
Food and Beverage
8.94
Good breakfast and overall positive mention of food quality.
Overall Experience
8.61
Overall a pleasant experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:34

Property Description

Luxurious Accommodation
Hotel Pensión Bonifaz, a 4-star hotel in Quetzaltenango, offers a luxurious stay just steps away from Quetzaltenango Central Park. Each room boasts modern amenities such as a flat-screen TV, safety deposit box, and some even feature a balcony with stunning mountain views.

Convenient Facilities
Guests can enjoy the convenience of free private parking, a shared lounge, and a restaurant on-site. The hotel also provides a business center, concierge service, and currency exchange for a hassle-free stay. With room service available and a 24-hour front desk, guests' needs are always met promptly.

Prime Location
Situated only 100 meters from the central park and with Tapachula Airport just 139 km away, Hotel Pensión Bonifaz offers both a central location and easy access for travelers. Book now for an unforgettable stay at our upscale hotel.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 129 reviews
Cleanliness: 8.33
Service: 9.11
Location: 9.15
Room Quality: 8.5
Amenities: 7.63
Value for Money: 8.49
Food and Beverage: 8.94
Overall Experience: 8.61
S
Sergio • extended_group • gt
8
Pros:

Cómodo y céntrico

Cons:

Lo clásico

2026-08-27 • via Nuitee
C
Contreras :. • couple • gt
10
Pros:

Prácticamente es un museo...

2026-08-24 • via Nuitee
L
Leonel A. • solo_traveller • gt
7
Pros:

Bueno

2026-08-24 • via Nuitee
M
Manuel • extended_group • gt
7
Hotel con historia en excelente ubicación
Pros:

Ubicación

Cons:

Habitaciones un poco viejas

2026-08-19 • via Nuitee
E
Efraín • extended_group • gt
9
2026-08-17 • via Nuitee
P
Pere • solo_traveller • ad
6
Pros:

Ubicació ideal just a l'escaire del parc central
Llits còmodes

Cons:

No s'entén i és bastant molest els ocells que estan al pati i que amb les primeres llums comencen a cantar i fan del tot impossible dormir. No té cap lògica!!
Servei d'esmorzar és ràpid (pels stàndards de Guatemala) però pobre en qualitat

2026-08-14 • via Nuitee
T
Torres • solo_traveller • sv
10
2026-08-10 • via Nuitee
O
Oscar • couple • gt
9
2026-08-06 • via Nuitee
B
Bran • solo_traveller • gt
10
Pros:

Todo muy bueno

2026-07-20 • via Nuitee
N
navas falla • solo_traveller • gt
10
2026-07-09 • via Nuitee
M
Martinez • solo_traveller • gt
6
Pros:

Esta bien la ubicación y el lugar

Cons:

Mucho ruido en la habitación que se asigno,

2026-07-07 • via Nuitee
J
Juan Fernando • couple • us
10
10 de 10
Pros:

Personal amable. Ubicación inmejorable frente a la plaza y al rededor hay bares y restaurantes. Restaurante en el hotel muy bueno.

2026-07-01 • via Nuitee
J
JoseFFelipe • family_with_children • gt
9
Relajado, centrico y muy vistoso
Pros:

Excelente. Los domingos por un coste adicional te opción de buffet.

Cons:

Todo bien.

2026-06-30 • via Nuitee
J
Jose Pablo • solo_traveller • gt
10
Pros:

La paz del lugar

2026-06-28 • via Nuitee
J
Jose Pablo • solo_traveller • gt
10
Pros:

Todo espectacular

2026-06-28 • via Nuitee
J
Josue • extended_group • gt
10
Cómoda y funcional
Pros:

Atención preferencial con un enfoque amigable y respetuoso utilizando lenguaje formal

Cons:

Eventos que privaron del acceso a la piscina y la falta de espacios que deberían mejorar la experiencia en el hotel

2026-06-26 • via Nuitee
K
Karem • couple • gt
10
Excelente estadía
Pros:

Todo muy bien, ubicación, servicio, limpieza.

2026-06-09 • via Nuitee
G
González • solo_traveller • gt
10
2026-06-01 • via Nuitee
M
Markus • family_with_children • at
9
Pros:

Great location, good breakfast, very clean.
The hotel has a small gym, which is a crucial criterion for me when booking. Strangely enough, no gym is mentioned on booking or seen in any of the pictures, but it does exist. Positive surprise...

Cons:

Room a bit cold, no heating.

2026-04-12 • via Nuitee
C
CARLOS • couple • us
9
2026-04-12 • via Nuitee