Capital Suites Center

Hotels
9 (889 reviews)
Rruga e Kavajës Pallati i Raiffeisen Bank,Kati 2 ,Kavaja St,Tirana 1001 , Tirana , al

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Family rooms
Pets allowed
Lift / Elevator
Hot tub/Jacuzzi
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Cleanliness issues
Old room conditions

Categories

Cleanliness
8.09
Several reviews mentioned cleanliness issues such as musty smells and unclean bathrooms.
Service
10
Multiple reviewers praised the helpfulness of the staff, especially Julian.
Location
9.56
The hotel is centrally located, making it convenient for guests.
Room Quality
7.6
Comments highlighted the old condition of rooms and ongoing maintenance needs.
Amenities
9.05
While some amenities were appreciated, others like guest facilities were noted to be lacking.
Value for Money
8.58
Some comments suggested that the accommodation did not match the perceived price.
Food and Beverage
9.54
The breakfast and food options received positive feedback.
Overall Experience
9.59
While there were issues, the overall sentiment was positive due to helpful staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 06:38

Property Description

Luxurious 5-Star Accommodation
Capital Suites Center offers a luxurious 5-star experience in the heart of Tirana, just steps away from major attractions like Skanderbeg Square and the Dajti Ekspres Cable Car.

Comfortable and Well-Equipped Rooms
Each room at the hotel is designed for comfort and functionality, featuring amenities such as air conditioning, a flat-screen TV, and a private balcony with stunning city views.

Convenient Location and Exceptional Service
With a prime location near popular landmarks and a multilingual staff available 24/7, guests at Capital Suites Center can enjoy seamless access to the best of Tirana with exceptional service at their fingertips.

Book your stay at Capital Suites Center now and indulge in a truly upscale experience in Tirana.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 889 reviews
Cleanliness: 8.09
Service: 10
Location: 9.56
Room Quality: 7.6
Amenities: 9.05
Value for Money: 8.58
Food and Beverage: 9.54
Overall Experience: 9.59
M
Mustapha extended_group dk
10
Pros:

Rent, lækkert, simpelt, god beliggenhed og noget af den bedste service jeg nogensinde har fået

2026-07-10 via Nuitee
A
Aoife extended_group ie
10
2026-07-09 via Nuitee
M
Manuel couple es
10
Nice place near Tirana center and very kind people
Pros:

Very near the center and very kind people

2026-07-09 via Nuitee
I
Ilag couple it
10
L'host che si è preso cura di noi è stato super gentile e fantastico. L'appartamento è bellissimo e la posizione
2026-07-09 via Nuitee
T
Tayfun couple tr
10
Yardımsever ilgili ve her konuda yardımcı oldular
Pros:

Herşey çok iyi ve temizdi

2026-07-09 via Nuitee
T
Tayfun couple tr
10
Çok yardım sever ve çok ilgiliydiler
Pros:

Çok iyidi ve temizdi

Cons:

Herşey çok iyidi

2026-07-09 via Nuitee
M
Manuel couple es
10
2026-07-09 via Nuitee
T
Tony couple pe
4
Good location, not so great facilities
Pros:

Location was perfect, in the middle of the city within walking distance of everything.

Cons:

The main issue was the cleanliness of the room. The “cleaning company” left a used towel in the shower and the solution given to us was to grab some paper and throw it away carefully in the garbage.

2026-07-09 via Nuitee
Z
Zeineb extended_group no
10
Pros:

The staff was very helpful and nice. We arrived very late, but they accommodated us and welcomed us into the area. The rooms were big and comfortable.

2026-07-08 via Nuitee
V
Vincenzo couple it
10
Semplicemente eccezionale
Pros:

Struttura fantastica, la camera è favolosa, pulita, dotata di tutti i comfort necessari, ci ha accolto personalmente il proprietario che ci ha consigliato i migliori ristoranti in zona, aiutato con taxi e per tutto quello di cui avevamo bisogno, una persona davvero eccezionale! Sicuramente un posto in cui torneremo. La camera è spaziosa e anche il balcone era enorme e con vista sulla città. La struttura è situata in un punto strategico, vicino a pochi metri dal centro, ristoranti e locali, e anche tabacchino!Bar sottostante sempre aperto e con anche caffè da veri intenditori italiani. Esperienza indimenticabile! Super consigliato.

2026-07-08 via Nuitee
S
Sonia solo_traveller mt
10
Pros:

We had a wonderful stay at this hotel. The room was clean, comfortable, and well-maintained, and the overall atmosphere was welcoming and relaxing. The location was convenient, making it easy to get around and explore the area.

What really made the stay exceptional was the host. Albi was incredibly friendly, responsive, and genuinely helpful throughout my visit. He went above and beyond to ensure everything was perfect and waa always available to answer questions or offer recommendations.

I highly recommend this hotel to anyone looking for a comfortable stay with outstanding hospitality. I would happily stay here again!

2026-07-08 via Nuitee
M
Masellis solo_traveller it
10
Pros:

La suite era impeccabile!! L'accoglienza è il loro punto forte! Sono sempre disponibili per qualsiasi richiesta, super consigliato!! Anche perché è situato in pieno centro ed è vicino a tutti i quartieri dove c'è movida!!

2026-07-06 via Nuitee
A
ALBERTO extended_group it
10
Vivere Tirana sentendoti ospite e non cliente
Pros:

La struttura è facilmente accessibile ed è al centro della città. In pochi minuti a piedi è possibile vedere tutte le attrazioni principali. A 50 m dalla struttura vi è un parcheggio pubblico che con è possibile usufruire per 24 ore con soli 6 euro. La stanza che mi è stata affidata era ampia con una pulizia eccellente e con tutti i comfort. Il proprietario è venuto di persona ad effettuare il check-in. Si tratta di una persona squisita, molto disponibile che ci ha indicato i posti migliori per la ristorazione tipica di Tirana e ha soddisfatto tempestivamente ogni nostra esigenza consiglio assolutamente questa opzione per godere appieno della città

Cons:

assolutamente nulla

2026-07-06 via Nuitee
J
Jona family_with_children us
3
Pros:

Like most humans who have built a life outside the noble pursuit of hotel reviewing, I leave reviews for only two reasons: I’m incentivized to, or I feel a small act of justice is required. Sadly, this is the latter.

My biggest regret about Capitol Suites Center is not that I stayed here. It’s that I convinced my family to join me.

The online presentation sells one reality. The actual experience delivers another.

We were greeted by a man, Endrit, and his daughter, which initially felt charming. After payment, however, he didn’t have proper change and promised to settle up later. We never saw him again. Requests for basic things like assistance and the WiFi password went unanswered for hours. The password finally arrived after we had already checked out.

The room offered its own collection of surprises: frayed towels, non-functioning AC, a balcony door left open while we were away, no ability to lock the room from inside, and bathroom cleaning products where one might optimistically expect shampoo and soap.

I understand travel has imperfections. But there is a difference between quirks and a complete mismatch between advertising and reality.

As for the five-star rating, ignore it. Albania seems to be entering a curious new era where some properties have even discovered a mythical sixth star, perhaps to compensate for places that call themselves five-star hotels without doing the difficult work of becoming one.

Don’t be fooled by the photos and presentation as I was. This was not a five-star experience. It was a lesson in creative marketing.

2026-07-05 via Nuitee
K
Kseniia couple rs
3
A truly disappointing stay — I never write bad reviews, but this time I have no choice.
Pros:

One positive: we were offered a refund. However, after a very long journey, all we wanted was to shower and sleep — and there were simply no available hotels nearby at that point.

Cons:

I specifically checked my review history to make sure — I have never given a rating below 7. Until now.
The hotel markets itself as 5 stars. Let's start with the walls — there was mold on them, or damage from a flood. The room in no way matched the claimed star rating. For the same price, we had previously stayed at a 3-star hotel in Tirana that was significantly better.
The walls were dirty. The faucet in the sink was loose — I was genuinely afraid to wash my hands there and ended up washing my face in the shower instead.

2026-07-01 via Nuitee
D
David couple es
10
2026-06-30 via Nuitee
M
Marc extended_group fr
9
2026-06-30 via Nuitee
T
Theo couple gb
10
2026-06-30 via Nuitee
M
marco family_with_children it
9
Tirana che sorpresa!
Pros:

Il soggiorno è stato molto confortevole, ottima pulizia ed è in ottima posizione centrale e strategica. Da segnalare la cordiale accoglienza e disponibilità dello staff che non abbiamo mai trovato in altre strutture.

Cons:

niente da segnalare

2026-06-29 via Nuitee
M
Marc extended_group fr
9
Très bien et conforme à nos attentes
Pros:

La chambre était très propre et confortable. Le manager aux petits soins malgré une arrivée très tardive.

Cons:

L’ascenseur mériterait une bonne rénovation.

2026-06-27 via Nuitee