CowCow Hotel Shinjuku

Hotels
7.7 (47 reviews)
1-chōme-29-14 Shinjuku パレ・ドール新宿701 , Tokyo , jp

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Express check-in/check-out
Soundproof rooms
Non-smoking throughout
Private check-in/check-out
Allergy-free room
See all facilities

Review Highlights

Pros:
Great location
Comfortable beds
Well-furnished rooms
Cons:
Cleanliness issues
Small room sizes
Old lift

Categories

Cleanliness
6.19
Reported as not very clean, with debris found under beds.
Service
9.16
Standard quality for this hotel tier, with a focus on responsiveness.
Location
8.7
Convenient location, near public transport and attractions.
Room Quality
7.15
Rooms well-furnished but some were described as small.
Amenities
8.18
Amenities like air conditioning and a washing machine were appreciated.
Value for Money
7.14
Overall good value, though some amenities were lacking.
Food and Beverage
7.19
Not explicitly mentioned, so standard quality for this hotel tier.
Overall Experience
7.86
Mixed experiences with positives and negatives balancing out.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 15:18

Property Description

Nestled in the vibrant heart of Tokyo, CowCow Hotel Shinjuku beckons with modern comforts.**

Luxurious Hot Tub & Balcony: Relax in our inviting hot tub and take in the stunning city views from your private balcony.

Family-Friendly Accommodation: Our spacious family rooms are perfect for creating unforgettable memories together.

Convenient Kitchen & Amenities: Enjoy the convenience of a fully equipped kitchen, complete with modern appliances and kitchenware.

Indulge in a memorable stay at CowCow Hotel Shinjuku – your urban oasis in Tokyo!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host

Check-in and check-out hours:

Location

Guest Reviews

7.7
Based on 47 reviews
Cleanliness: 6.19
Service: 9.16
Location: 8.7
Room Quality: 7.15
Amenities: 8.18
Value for Money: 7.14
Food and Beverage: 7.19
Overall Experience: 7.86
E
Emir extended_group tr
9
2026-02-11 via Nuitee
L
Lili family_with_children au
6
Convenient location in an airbnb style apartment
Pros:

Great location - nestled in a quaint and quiet part of Shinjuku. It is about a 7 mins walk to the Marounouchi line and 20 min walk to Shinjuku station, which is a large transit centre with many popular shops. The apartment has all amenities to make it a comfortable stay. Having a washing machine and covered balcony clothes line was particularly useful.

Cons:

It is more of an AirBnB rather than a "hotel". It is very tight for space, the decor is dated, around 1980s or earlier, and not overly clean - we saw a large German cockroach coming from the gas stove, cigarette butts on the balcony, and dust around the beds. The bedding is the domestic variety rather than crisp starch sheets etc.

2026-01-19 via Nuitee
T
Tracy family_with_children us
5
Not an actual hotel
Pros:

The room does have a washing machine on the porch, so that was a plus. Location is decently located to trains and shops (walkable).

Cons:

Just as a heads up, this is not a hotel. I don't know if I missed this in the description or what but I did not know this. It's akin to someone's apartment that they put up on Airbnb (so no staff, you get an email telling you where your key is, no cleaning service, etc.) This was a bit tricky because there are VERY few places to throw your trash in Tokyo - we spent 6 nights in Tokyo/at the CowCow so that wasn't ideal. Luckily, we met a very nice cleaning person on the first day who gave us some extra trash bags. The elevator at this place is also pretty sketchy - it closes VERY fast. We clipped our shoulders many times despite running in and trying to hold the door open.

If this is your first time to Japan and your first stop (like us) I would not recommend this because there's no one to guide you on anything. Cab drivers could not find this place on their apps because again...it's not an actual hotel. If you've been to Tokyo before then this is probably a much better option.

2026-01-19 via Nuitee
F
Fintan Mulhall family_with_children au
1
Pros:

Location was ok.

Cons:

It's not a Hotel. At best it's a AirBNB.

2026-01-13 via Nuitee
K
Kammy extended_group au
8
Pros:

Close to everything but still quiet

Cons:

Could have done with more blankets. Did email but no response

2026-01-02 via Nuitee
M
Morito family_with_children br
3
2025-12-22 via Nuitee
B
Borneo extended_group it
9
2025-12-15 via Nuitee
B
Bryan extended_group nz
9
Thank you
Pros:

Great

2025-12-02 via Nuitee
S
sebastien family_with_children fr
7
2025-11-04 via Nuitee
C
carlos extended_group es
8
Apartamento sencillo, comodo y bien ubicado
Pros:

Bien ubicado, es tamaño algo pequeño pero para Tokio lo normal imagino. Da el sol bien, muy luminoso, tiene lavadora que desagua algo mal, inunda algo la terraza pero te hace el apaño y puedes tender en la terracita que tiene. La cocina está bien, me gusto, es a gas así que tienes fuego a saco, especialmente me gusto que tiene como un minihorno donde hacia tostadicas ricas (por cierto encontrar pan en Tokyo es mision imposible). El baño también algo pequeñin pero muy bien todo y el Toto va de maravilla, chorrito paqui chorrito palla, te deja el orto impecable. el mobiliario un poco cutrecillo, no hay mucho armario y con dos pendejas que llevé conmigo pues teníamos todo algo tirado, es complicado ordenar. Las camas cómodas y grandes, menos mal porque el sofá cama era pila incomodo, ahi nos metimos los tres en las camas y dormimos muy bien. El aire acondicionado mete miedo, enfriaba como en el polo norte, cuando salias fuera luego podrías explotar del contraste de temperaturas. Lo encontramos aparentemente limpio pero luego no era para tanto, habia algun resto bajo camas y cosas así.

Cons:

Las guillotinas de puertas del miniascensor, si te descuidas te cortan en dos.

2025-10-28 via Nuitee
C
claire extended_group nz
8
Pros:

As advertised. All we needed for a great week in Tokyo. Air conditioner was so welcome- as was the washing machine. Surprising quiet neighbourhood which felt safe. A very convenient location.

2025-09-20 via Nuitee
E
eti family_with_children il
4
Pros:

המקום היה ממוקם באזור מרכזי ונגיש ליד תחנת רכבת

Cons:

התמונות לא תואמות את המקום , קטן מאוד ,
שרותים - קוביה מאוד קשה והכנס ולצאת
בעיה של מים חמים - כשאין מים חמים יש הוראות כיצד לטפל בבעיה

2025-09-07 via Nuitee
T
Telma family_with_children ch
2
Seht enttäuschende Erfahrung und nicht Standard von Japan. Besser keine Unterkunft als diese.
Pros:

Lage ist sehr gut.

Cons:

Zuverlässigkeit ungenügend. Vereinbarter Bezugstermin nicht eingehalten und über 3h auf den Bezug warten müssen. Küchenausstattung sehr mager und diverse Gegenstände und Einrichtung ist defekt. Leider war auch alles sehr schmutzig und ungepflegt. Diese Unterkunft ist nicht der Standard, welchen wir auf unserer Reise in Japan hatten.
Wie die Unterkunft auf booking ausgeschrieben wird, stimmt überhaupt nicht mit dem Erlebten überein. Der Preis ist nicht einmal die Hälfte Wert!

2025-08-17 via Nuitee
S
Shahzad family_with_children qa
7
Recommended
Pros:

The location is unbeatable, right in the heart of Shinjuku with major attractions just minutes away. While the building is old and the lift feels a bit outdated, the apartment itself is newly renovated, well-furnished, and equipped with everything you need, offering excellent value for money.

Cons:

No serious thing… lift is very old and the toilet is very tiny if you are of decent height it will be an effort.

2025-08-13 via Nuitee
P
PHILIPPE_78 extended_group fr
8
Pros:

Proche du quartier Shinjuku

Cons:

Vétusté du logement, peu de place a 5 pour mettre les valises, la place dans les toilettes est trop petite.

2025-08-01 via Nuitee
K
Kawser family with young children au
5
Location was good and is suitable for a maximum of 4 guests. Overpriced with respect to facilities.
Pros:

Location was good. 5-6 minutes walking (train station) from hotel.

Cons:

The property is suitable for a maximum of 4 guests. An extra bed has been placed in the common area, which makes the space feel cramped and difficult to move around in. There’s no proper storage area for luggage, and the toilet area is very small. The lift is very old and has an unpleasant smell.

2025-07-03 via Nuitee
M
Meredith family with young children us
5
Good amount of space in a tired apartment.
Pros:

It was relatively spacious despite the shabby decor. Beds are comfortable but it’s a tired, seen better days abode. It could have been cleaner but was all around acceptable since we spent very little time inside.

2025-06-13 via Nuitee
N
Nicolaescu with friends ro
10
Great location for a great price
Pros:

Great location inside Tokyo itself and clean facilities. Quiet and calm neighbourhood. Included washing machine, clothes iron and hair dryer, which was great for us.

Cons:

As a general observation, the space is pretty small. What annoyed us the worst was that the toilet is separated, as per Japanese customs, but the toilet room itself is VERY small, making the toilet hard to use for taller people.

2025-05-09 via Nuitee
A
Atchad family with young children gb
6
Pleasant
Pros:

You get what you pay for. Clean and comfy enough, decent location.

2025-04-15 via Nuitee
J
Joanne family with young children au
9
Superb
2025-04-06 via Nuitee