Village Hotel Swansea

Hotels
Village Hotels & Leisure Clubs
8 (1865 reviews)
Fabian Way , Swansea , gb

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Cleanliness
Cons:
Dirty rooms
Noise levels
Parking fees

Categories

Cleanliness
6.96
Some guests mentioned dirty rooms and issues with housekeeping.
Service
8.93
Many reviews praised the friendly and attentive staff.
Location
8.97
Guests appreciated the convenient location near attractions and hospitals.
Room Quality
7.92
Generally well-received, though some guests noticed uncomfortable beds.
Amenities
7.45
Mixed feedback on amenities, including parking and bar services.
Value for Money
7.91
Perceived value is good, but some guests found prices high.
Food and Beverage
7.96
Food quality received mixed but generally positive feedback.
Overall Experience
7.93
Overall experience was positive with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 10:31

Property Description

Modern Rooms with Premium Amenities
Each spacious room at Village Hotel Swansea features a large flat-screen TV with Sky Sports, a seating area, and a work desk. Enjoy the comfort of a private bathroom with a hairdryer included in every room.

Health Club with Relaxation Facilities
Indulge in the hotel's heated indoor swimming pool, sauna, and steam room at the on-site health club. For fitness enthusiasts, there's the option to access the Village Gym with additional amenities.

Diverse Dining Options
Satisfy your culinary cravings at the stylish Village Pub and Grill offering all-day dining. Craving a caffeine fix? Visit the Starbucks Coffee Shop for fresh coffee and light snacks.

Book your stay at Village Hotel Swansea for a perfect blend of comfort, convenience, and leisure amenities.

Important information:

The property will contact guests after receiving booking confirmation with additional details related to their stay.

- Check-in and check-out is done at the self-service kiosks.
- Please note that Village Hotels do not accept cash payments or checks.
- The credit or debit card used to make the booking must be available on check in at the hotel.
- Please note that children’s swim times apply.
- Please indicate the number of baby cots needed. All requests for cots must be confirmed by the property as not all rooms can accommodate cots.
- Please note that over the festive period, there will be limited dining available at the hotel due to private functions. For more information, guests are advised to contact the hotel before arrival, contact details can be found on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 5 per day.

Location

Guest Reviews

8
Based on 1865 reviews
Cleanliness: 6.96
Service: 8.93
Location: 8.97
Room Quality: 7.92
Amenities: 7.45
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
R
Rachel solo_traveller tr
10
Excellent hotel.Staff Fantastic. Highly recommended
Pros:

Staff were amazing!! Friendly, informative and couldn't do enough

Reception staff were fantastic, breakfast staff so hard working and nothing was too much trouble.
Housekeeping were great too, brought us an extra towel.

Cons:

A little bit longer walk into town but we knew that.
The hotel was faultless.

2026-05-16 via Nuitee
F
Fiona solo_traveller gb
8
Pros:

Good location. Great size room. Good parking.

Cons:

Expensive breakfast.

2026-05-14 via Nuitee
C
Cawley couple gb
10
2026-05-13 via Nuitee
H
Hugh couple ie
8
Very clean and contable, grate access to town
Pros:

Not applicable, did not have it.

Cons:

It could have been the days that we were there but kids were running running around the lobby and the corridors till late at night. the sound levels in the bar area were uncountable.

2026-05-07 via Nuitee
J
JAMES HUW solo_traveller gb
9
Pros:

Excellent Spa facilities. Good food. Friendly staff.

Cons:

Nothing

2026-05-06 via Nuitee
I
Inzhyyevskyy solo_traveller gb
10
2026-05-04 via Nuitee
L
Lou solo_traveller gb
9
2026-05-04 via Nuitee
C
Chloe couple gb
9
Cons:

Clean lady didn’t change clean bed. Bed was same day I was stay there for weekend. I want change bed everydays not leave the same till I go to home after this

2026-05-04 via Nuitee
L
Lou couple gb
9
Excellent value for money
Pros:

Pool
Bar
Food
Room
Staff

Cons:

Breakfast wasn’t very good unfortunately in that there wasn’t much choice/ it took ages to replenish items - not enough staff.

2026-05-03 via Nuitee
R
Robert family_with_children gb
10
Really relaxing. Great place. Would stay again
Pros:

Very helpful and friendly staff.

2026-05-02 via Nuitee
J
Joanna solo_traveller gb
10
2026-05-01 via Nuitee
J
Jennifer family_with_children gb
7
A nice basic hotel with wonderful staff, but the cleaning needs work
Pros:

The staff were great, so friendly and helpful. Parking was easy and the location was great for a trip to Swansea.

Cons:

Room was dusty and sheets didn’t fully cover the mattress. Had to request a room clean which don’t include changing bedsheets or making the bed. The check in process wasn’t good - self service machines and very difficult for those with limited tech skills.

2026-05-01 via Nuitee
A
Abinesh couple gb
5
2026-04-26 via Nuitee
K
Kyle solo_traveller gb
10
2026-04-26 via Nuitee
L
Lisa solo_traveller gb
10
Pros:

Clean modern hotel,rooms were a great layout with modern decor,staff were friendly and helpful enjoyed the pool and facilities
Great breakfast and choice will be planning on returning soon

Cons:

Cups were small in the room

2026-04-26 via Nuitee
M
Matthew solo_traveller gb
9
2026-04-25 via Nuitee
S
Shauna couple gb
7
Pros:

Breakfast was lovely, staff were nice

Cons:

Way too busy all evening then first thing in the morning.
Our TV went off by 8pm so we had nothing to do, we came away for a relaxing night break.

2026-04-24 via Nuitee
C
Claire solo_traveller gb
6
Pros:

Lovely clean room. Comfortable beds.

Cons:

AC did not work. Room far too hot to sleep.

2026-04-24 via Nuitee
A
Andrew family_with_children gb
10
The staff were extremely helpful and polite
Pros:

Layout of the bar

Cons:

Nil

2026-04-23 via Nuitee
P
Peter solo_traveller gb
8
Pros:

Car parking

Cons:

Noise and stuffy rooms

2026-04-21 via Nuitee