Village Hotel Swansea

Hotels
Village Hotels & Leisure Clubs
8 (1999 reviews)
Fabian Way , Swansea , gb

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Cleanliness
Cons:
Dirty rooms
Noise levels
Parking fees

Categories

Cleanliness
6.96
Some guests mentioned dirty rooms and issues with housekeeping.
Service
8.93
Many reviews praised the friendly and attentive staff.
Location
8.97
Guests appreciated the convenient location near attractions and hospitals.
Room Quality
7.92
Generally well-received, though some guests noticed uncomfortable beds.
Amenities
7.45
Mixed feedback on amenities, including parking and bar services.
Value for Money
7.91
Perceived value is good, but some guests found prices high.
Food and Beverage
7.96
Food quality received mixed but generally positive feedback.
Overall Experience
7.93
Overall experience was positive with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 10:31

Property Description

Modern Rooms with Premium Amenities
Each spacious room at Village Hotel Swansea features a large flat-screen TV with Sky Sports, a seating area, and a work desk. Enjoy the comfort of a private bathroom with a hairdryer included in every room.

Health Club with Relaxation Facilities
Indulge in the hotel's heated indoor swimming pool, sauna, and steam room at the on-site health club. For fitness enthusiasts, there's the option to access the Village Gym with additional amenities.

Diverse Dining Options
Satisfy your culinary cravings at the stylish Village Pub and Grill offering all-day dining. Craving a caffeine fix? Visit the Starbucks Coffee Shop for fresh coffee and light snacks.

Book your stay at Village Hotel Swansea for a perfect blend of comfort, convenience, and leisure amenities.

Important information:

The property will contact guests after receiving booking confirmation with additional details related to their stay.

- Check-in and check-out is done at the self-service kiosks.
- Please note that Village Hotels do not accept cash payments or checks.
- The credit or debit card used to make the booking must be available on check in at the hotel.
- Please note that children’s swim times apply.
- Please indicate the number of baby cots needed. All requests for cots must be confirmed by the property as not all rooms can accommodate cots.
- Please note that over the festive period, there will be limited dining available at the hotel due to private functions. For more information, guests are advised to contact the hotel before arrival, contact details can be found on the booking confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 5 per day.

Location

Guest Reviews

8
Based on 1999 reviews
Cleanliness: 6.96
Service: 8.93
Location: 8.97
Room Quality: 7.92
Amenities: 7.45
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
A
Abigail solo_traveller gb
7
Cons:

Room and bedding could be cleaner - old blood on the sheets and un flushed tissue in the toilet.

2026-07-18 via Nuitee
B
Barry Dunn solo_traveller gb
6
Pros:

Large comfortable room, well kitted out. Handy location to walk into central Swansea

Cons:

Breakfast was awful. Orange juice watered down so much it was undrinkable. Sausages and eggs pallid. Coffee and toast were the only really edible things.

2026-07-18 via Nuitee
P
Philip couple gb
1
I will not be going back to any villages as I was treated badly
Pros:

I want a full refund, the air conditioning was broken and it was 27 degrees in our room..

2026-07-18 via Nuitee
L
Lynda couple gb
6
A good hotel, shame about the cooling system.
Pros:

Good location
Very good amenities

Cons:

Diring my visit the weather eas very hot. Unfortunetly the air conditioning had broken down. As a result my room on the 4th floor was unbearably hot. I was given a portable fan but the flex was very short and its benifit was limited as it didn’t reach the bed. As a result, I decided to curtail my visit and left after one night. I must add however, that the staff were very aplogetic, and on my return home i was contacted by the manager who offered me a partial refund, which I have accepted.

2026-07-14 via Nuitee
E
Emma solo_traveller gb
1
Too uncomfortable to sleep and left much earlier than needed and planned
Pros:

Location

Cons:

Front facing room that was like an oven. No air con in the entirety of the hotel. There was a fan that did a poor job of circling the hot air

2026-07-14 via Nuitee
H
hogan family_with_children gb
1
Very disappointing
Pros:

Location was amazing for the Ironman

Cons:

No air-conditioning in the room the breakfast was terrible. The food was overpriced in the bar drinks were overpriced in the bar.

2026-07-13 via Nuitee
L
Lawrence's solo_traveller gb
2
Cons:

The hotel's air conditioning was not working, windows were unable to be opened fully due to restrictions- staff rude and were not sympathetic. No fridge in room to keep drinks and food cold.

2026-07-13 via Nuitee
G
Gareth couple gb
7
Great staff good location and facilities
Pros:

Location great and room nice and big

Cons:

Signs of animals been in the room - I have allergies to animals and signs of dog hairs - don’t think village inn allowed animals - next time I shall
Make a request

2026-07-13 via Nuitee
Z
Zoë family_with_children us
7
Nice enough
Pros:

Clean rooms

Cons:

Strange location

2026-07-12 via Nuitee
L
Les couple gb
10
Could not have picked a better stay
Pros:

Good clean, brilliant for what we were doing

Cons:

Thank you the village hotel was awesome will stay again

2026-07-12 via Nuitee
S
sarah couple gb
10
Fun, comfort and convenience
Pros:

Feels relaxed and so convenient for time in Swansea

Cons:

N/A

2026-07-11 via Nuitee
C
clare solo_traveller gb
7
Clean and convenient
Pros:

Clean and generally comfortable hotel in convenient location (near marina bars and restaurants). Car park with EV. Dog free. Friendly staff and decent breakfast and bar.

Cons:

Aircon not functioning and although there was a fan in our room, the room was unbearably hot. If it hadn’t been for that, I probably would have rated it slightly higher because overall, the hotel is fine. I would use again but preferably not in hot weather

2026-07-11 via Nuitee
H
Hossein solo_traveller gb
8
2026-07-10 via Nuitee
R
Rebecca couple gb
6
Pros:

Staff were friendly, good location, had everything we needed

Cons:

Paid for an upgraded room which we were really happy with but the air con didn’t work so we then got moved to a different room which wasn’t as nice, didn’t have a sofa and had two beds pushed together

2026-07-10 via Nuitee
M
Mitch solo_traveller gb
10
Excellent Staff who went the extra mile
Pros:

The staff were fantastic

Cons:

Ned was too soft

2026-07-10 via Nuitee
J
James solo_traveller gb
10
2026-07-10 via Nuitee
A
Ashley family_with_children gb
8
Nice stat
Pros:

Location was perfect

Cons:

Parking

2026-07-09 via Nuitee
D
Dylan couple gb
8
Great location, modern, friendly staff, comfortable spacious rooms
Pros:

Great location, modern, friendly staff, comfortable spacious rooms

2026-07-09 via Nuitee
K
Kelly family_with_children gb
7
Great location rooms very spacious surprised had to pay to park the car. Don’t waste your money on breakfast scrambled e
Pros:

Beds very comfy great location to walk round harbour plenty restaurants

Cons:

Sink was blocked which was fixed shower head did not work and don’t pay for breakfast

2026-07-08 via Nuitee
H
Hassan couple gb
4
Pros:

The swimming pool/ spa facilities were nice. The rooms were spacious. Staff were friendly.

Cons:

So we stayed for 2 nights and did not get room service even once. I put out the make my room door tag when I headed out the first morning but when I came back the room was still a mess. Complained about it to staff and they said we need to leave the door tag the night before, even though no one else had it on when I was walking through. They did offer fresh towels but we were only there for 2 nights and was never told of this rule to leave out the door tag the night before.

We were there for our anniversary, and I had requested for some decorations to be setup (at and extra charge which I was happy to pay) but when we got there, the room just had a card, no decorations. So again was quite disappointed.

2026-07-07 via Nuitee