Village Hotel Swansea

Hotels
Village Hotels & Leisure Clubs
8 (2075 reviews)
Fabian Way , Swansea , gb

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Cleanliness
Cons:
Dirty rooms
Noise levels
Parking fees

Categories

Cleanliness
6.96
Some guests mentioned dirty rooms and issues with housekeeping.
Service
8.93
Many reviews praised the friendly and attentive staff.
Location
8.97
Guests appreciated the convenient location near attractions and hospitals.
Room Quality
7.92
Generally well-received, though some guests noticed uncomfortable beds.
Amenities
7.45
Mixed feedback on amenities, including parking and bar services.
Value for Money
7.91
Perceived value is good, but some guests found prices high.
Food and Beverage
7.96
Food quality received mixed but generally positive feedback.
Overall Experience
7.93
Overall experience was positive with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 10:31

Property Description

Modern Rooms with Premium Amenities
Each spacious room at Village Hotel Swansea features a large flat-screen TV with Sky Sports, a seating area, and a work desk. Enjoy the comfort of a private bathroom with a hairdryer included in every room.

Health Club with Relaxation Facilities
Indulge in the hotel's heated indoor swimming pool, sauna, and steam room at the on-site health club. For fitness enthusiasts, there's the option to access the Village Gym with additional amenities.

Diverse Dining Options
Satisfy your culinary cravings at the stylish Village Pub and Grill offering all-day dining. Craving a caffeine fix? Visit the Starbucks Coffee Shop for fresh coffee and light snacks.

Book your stay at Village Hotel Swansea for a perfect blend of comfort, convenience, and leisure amenities.

Important information:

The property will contact guests after receiving booking confirmation with additional details related to their stay.

- Check-in and check-out is done at the self-service kiosks.
- Please note that Village Hotels do not accept cash payments or checks.
- The credit or debit card used to make the booking must be available on check in at the hotel.
- Please note that children’s swim times apply.
- Please indicate the number of baby cots needed. All requests for cots must be confirmed by the property as not all rooms can accommodate cots.
- Please note that over the festive period, there will be limited dining available at the hotel due to private functions. For more information, guests are advised to contact the hotel before arrival, contact details can be found on the booking confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8
Based on 2075 reviews
Cleanliness: 6.96
Service: 8.93
Location: 8.97
Room Quality: 7.92
Amenities: 7.45
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
Y
Yasmine extended_group gb
7
2026-08-27 via Nuitee
M
Maria couple gb
5
I was disappointed
Pros:

The property was nice, only chose the village for the swimming pool paid £5 on arrival to use and the pool was closed all of the sys we were there.

Cons:

Was very disappointed with our stay as chose the village to use the facilities, pool was closed, hot tub an sauna were packed so unable to use which was very disappointing as it was a birthday treat.

2026-08-26 via Nuitee
N
Nabarun family_with_children gb
4
I would not recommend this hotel for families with children.
Cons:

I was disappointed with our stay, especially as a family with children.

1. The air conditioning in our family room was not working. We asked to move to another family room. After a lengthy discussion, the hotel eventually agreed to change our room. However, the replacement room had only one bed and one sofa bed for four people, which made sleeping very uncomfortable.

2. Pool access is not included with standard rooms. Unless you book a Club Room, you have to pay extra to use the swimming pool. However, children are not allowed in the Club Rooms, so families should be aware that pool access may mean an additional charge.

3. There was also confusion regarding breakfast and the Booking.com price. When I originally selected one family room plus one adult room on Booking.com, the total was around £556. I then selected what I believed was the option including breakfast, and the total increased to around £636. At the hotel, however, I was told breakfast was not included and that I would need to pay separately. I later checked with Booking.com, who also confirmed that breakfast was not included. Unfortunately, I did not take a screenshot of the booking page, so I cannot say whether this was an issue with the hotel or Booking.com. My advice would be to double-check exactly what is included and take screenshots before completing the booking, particularly if you are paying extra for breakfast.

2026-08-24 via Nuitee
B
Barnaby solo_traveller gb
3
Broken air conditioning. Over complicated and difficult refund procedure.
Cons:

The air conditioning didn't work, it was mid summer and roasting hot. I had to jump through hoops and lots of back and forth in order to get a refund from booking.com

2026-08-23 via Nuitee
M
Mortein solo_traveller nz
7
Pros:

breakfast OK, room clean and ok

Cons:

i should have room with fridge.

2026-08-22 via Nuitee
A
Alyson solo_traveller gb
9
Night away
Pros:

Pool and food

Cons:

Very hot rooms

2026-08-22 via Nuitee
J
Jiten family_with_children gb
6
It was ok
Pros:

Had EV charging facility, good breakfast and pool facilities.

Cons:

Air conditioning not working for months and we were not told about it before check in.

2026-08-22 via Nuitee
K
Kieran solo_traveller gb
8
2026-08-22 via Nuitee
A
Andrea extended_group ca
5
Disappointed could have been great
Pros:

The restaurant staff was wonderful . They accommodated our large family group and made the evening special.

Cons:

The air conditioning was broken only on our floor. We arrived early in the week before the air show and were not offered a differen room. They still
Charged for parking and seemed to think this was okay . No compensation!

2026-08-22 via Nuitee
H
Hurşit family_with_children gb
10
2026-08-22 via Nuitee
N
Nicola solo_traveller gb
3
2026-08-22 via Nuitee
J
Jayne couple gb
6
2026-08-19 via Nuitee
O
Olalekan couple gb
8
2026-08-19 via Nuitee
I
Ijioma family_with_children gb
5
I'm very disappointed with the room condition, though the lady manager tried her best to settle the
Pros:

Good

Cons:

The hotel knew that the air-conditioning wasn't working, yet collected room money and put us in the most horrible situation, sweating all night with family and no sleep on the hottest night in Swansea. This is very outrageous and outright disingenuous.

2026-08-17 via Nuitee
S
Simon solo_traveller gb
8
2026-08-16 via Nuitee
H
Howard solo_traveller gb
9
Looking forward to my next stay end of this week
Pros:

Staff friendly room superb

Cons:

Honestly, over the days I’ve spent there over the past few weeks nothing.
Shame I couldn’t get special deals to stay a month

2026-08-16 via Nuitee
J
Justin family_with_children gb
6
2026-08-16 via Nuitee
M
Michelle solo_traveller gb
10
2026-08-16 via Nuitee
S
Stevie solo_traveller gb
1
2026-08-15 via Nuitee
S
Stephen solo_traveller gb
9
Very good
Pros:

Friendly staff
Great facilities
Great Starbucks
Very clean

Cons:

Lift not working when I got there, and I was on the top floor

2026-08-15 via Nuitee