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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Facilities for disabled guests
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Sauna
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Snack bar
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Heated pool
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Electric vehicle charging station
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Indoor pool
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Toilet with grab rails
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Lower bathroom sink
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Higher level toilet
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Emergency cord in bathroom
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Coffee Shop on site
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Fitness/spa locker rooms
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Yoga classes
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Fitness classes
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Personal trainer
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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24-hour security
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Delivered food - securely covered
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Key card access
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Mobile app for room service
Review Highlights
Categories
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Property Description
Modern Rooms with Premium Amenities
Each spacious room at Village Hotel Swansea features a large flat-screen TV with Sky Sports, a seating area, and a work desk. Enjoy the comfort of a private bathroom with a hairdryer included in every room.
Health Club with Relaxation Facilities
Indulge in the hotel's heated indoor swimming pool, sauna, and steam room at the on-site health club. For fitness enthusiasts, there's the option to access the Village Gym with additional amenities.
Diverse Dining Options
Satisfy your culinary cravings at the stylish Village Pub and Grill offering all-day dining. Craving a caffeine fix? Visit the Starbucks Coffee Shop for fresh coffee and light snacks.
Book your stay at Village Hotel Swansea for a perfect blend of comfort, convenience, and leisure amenities.
The property will contact guests after receiving booking confirmation with additional details related to their stay.
- Check-in and check-out is done at the self-service kiosks.
- Please note that Village Hotels do not accept cash payments or checks.
- The credit or debit card used to make the booking must be available on check in at the hotel.
- Please note that children’s swim times apply.
- Please indicate the number of baby cots needed. All requests for cots must be confirmed by the property as not all rooms can accommodate cots.
- Please note that over the festive period, there will be limited dining available at the hotel due to private functions. For more information, guests are advised to contact the hotel before arrival, contact details can be found on the booking confirmation.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Parking
Private parking is possible on site (reservation is not needed) and costs GBP 5 per day.
Location
Guest Reviews
Room was fab and the hotel was great.
The air con wasn't working, they provided a desk fan, but the room was too hot to sleep in. I needed another stay for 3rd July, but probs will try another hotel unless their air con on working by this date.
The Village Hotel Swansea & Booking.com team accepted bookings, knowing air conditioning in multiple rooms was inoperable. Obviously, this wouldn't normally be a problem, but the temperature was in excess of 30 degrees. The hotel room was sold as having fully working air conditioning.
We cancelled the booking as it was a danger to our toddlers' well-being to be placed in such a hot room. I left The Village Hotel Swansea with written confirmation stating a full refund would be issued, only to find after we left that both Booking.com and The Village Hotel Swansea are no longer keeping to their statement, and we were left with a long, unplanned journey home, along with no refund.
There are clear grounds within the Customer Rights Act that this situation impacts, which we are pursuing.
Terrible service from both parties. I would avoid using Booking.com at all costs.
Awful
I didn't like anything nor the fact that they ripped me off and walking.com do not have a complaints telephone number
I would like to they said they had hair conditioning it was broke there was no apology known nothing when I was told to ring for a refund they fogged me off blaming go booking.com this is the worst group of hotels I have ever seen to their customers and it just wasn't me the full of the hotel was complaining everybody
The staff were extremely helpful and friendly, especially at reception & restaurant.
Pool was q good, location ok
Lock on window dodgy which worried me, asked reception to have a look but he was busy and think he forgot
The air con didn't work either
No phone in room meant I had to go downstairs every time I had a question
No menu or guide or anything in the room either
Also disappointed Starbucks was shut as the website hadn't mentioned this was the case
The price increased in the 10 mins I took to book
Friendly
Nothing
Location is easily accessible.
The aircon system was not working during our stay. It was very warm in the room as it is hot summer time in Swansea. We did inform the receptionist, but he said no maintenance available to fix the aircon.
Everything from start to finish
Nothing
Quirkiness. Comfortable bed. Great air conditioning.
Dinner, not good at all.
Only one chocolate between two guests, first night only. No replenishment of coffee pods for second night. That’s just penny-pinching!
We were there before because it’s in a good location
Ac was not working we mentioned it to the staff but they were not helpful and said they can’t do anything about it
Clean, good location, great room, proper coffee machine large TV
Breakfast wasn’t the best
It's location .
Room was not sufficiently furnished . No room fridge
comfortable bed, plenty of parking
room was large and airy, lovely walk in shower, bed was extremely comfortable
feedback form too long, for busy people
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