Sazeli Boutique Hotel

Hotels
9.1 (186 reviews)
Firdovsi 16 , Baku , az

Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Family rooms
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Traditional building
Cons:
Issues with cleanliness and maintenance
Limited room quality

Categories

Cleanliness
6
Mixed reviews about cleanliness, with some guests mentioning issues with linens and bathrooms.
Service
7.7
Service was generally appreciated, with some guests highlighting the friendliness and helpfulness of the staff.
Location
8.9
Guests praised the hotel's location, especially its proximity to key landmarks in the old city.
Room Quality
7.2
Mixed reviews on room quality, with some guests mentioning spacious rooms and others highlighting maintenance issues.
Amenities
7.5
Satisfactory amenities, with some guests appreciating the traditional building.
Value for Money
7
Mixed reviews on value for money, with differing opinions on the overall experience and services provided.
Food and Beverage
7.8
Breakfast and restaurant services were generally well-received, with positive comments on staff friendliness and helpfulness.
Overall Experience
7.4
Mixed reviews on the overall experience, with positive comments on the staff and location but some concerns about cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 23:44

Property Description

Prime Location in Baku
Located in the heart of Sabayil district, Sazeli Boutique Hotel is just steps away from iconic landmarks such as Palace of The Shirvanshahs and Maiden Tower. Explore Baku's rich history with ease.

Modern Amenities
Experience comfort and convenience in our well-equipped rooms featuring air conditioning, flat-screen TVs, and some with private balconies. Enjoy a cup of tea with the in-room kettle provided for your relaxation.

Convenient Services
Our 24-hour front desk, airport transfers, and free WiFi ensure a seamless stay. Whether you're here for business or leisure, we've got you covered with exceptional room service and proximity to key attractions.

Book your stay at Sazeli Boutique Hotel and make the most of your Baku adventure!

Check-in and check-out hours:

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9.1
Based on 186 reviews
Cleanliness: 6
Service: 7.7
Location: 8.9
Room Quality: 7.2
Amenities: 7.5
Value for Money: 7
Food and Beverage: 7.8
Overall Experience: 7.4
B
Botagoz solo_traveller kz
1
2025-08-28 via Nuitee
D
debora extended_group it
4
Extremely disappointing experience and very bad customer service
Pros:

Location is very central and there is an airport pickup included. We were not given the room we booked for and the one we ended up having was very disappointing, but we cannot judge the room originally booked

Cons:

Multiple issues:
1 - We were told last minute that the room we had booked was not available, and given another one that was disappointing and had the same price. It had a sink in the shower (that made the bathroom become dirty very quickly), it was quite small for 3ppl and hot and noisy. There were also holes in the bedsheets and overall signs of minimal care.

2 - Customer service is terrible - the reception staff does not speak English and could not be helpful in finding another room/a solution and the WhatsApp contact we had been regularly in touch until the trip has never replied concerning the issues with the room

3 - Paying by card requires a 12% fee, which is unusual (and was not the case anywhere else in Azerbaijan)

2025-08-23 via Nuitee
Z
Zlatan young couple rs
10
Exceptional
2025-05-15 via Nuitee
Y
Yuvraj young couple qa
9
Superb
2025-03-30 via Nuitee
N
Nataša young couple rs
9
Charming place
Pros:

Location is perfect (if you come with a cab, they will drop you off outside the old city gates so you need to find the hotel by yourself and on foot, take a good look at the picture of outside hotel that they provided because you’ll need to literally recognize the place, navigation doesn’t help)
Wifi is great
Hot shower and good pressure
Hotel is charming and staff are very friendly and helpful

2025-03-22 via Nuitee
E
Elizaveta group ru
9
A very chic and unusual place, nice interior. Totally recommend.
Pros:

I stayed in this hotel for 3 days and it was the best experience. The location is perfect - in the heart of an old city. And personnel was very welcoming and helpful. We had and early flight and they allowed us to stay in the other room while ours was being cleaned. At the end they let us leave our baggage after checking out, so we could still have a nice day in the city before heading to the airport.

Overall very welcoming and helpful, we enjoyed the stay and looking forward to come back.

If you are looking for a room with a nice view, you might also want to upgrade the room as the standard one's window view the inside of the building. The bigger rooms, however, have a nice little balcony). We did not have an issue with that, as our room has air conditioner and blinds for privacy.

Cons:

We had a standard room and it was overall very nice (clean& nice interior, had an air conditioner, TV, good wifi, even had water)

The only thing is that, and it comes from only our experience in our room, the shower is leaking after every use, which is not a grave thing at all, but could improve the experience of future guests.

2025-03-17 via Nuitee
E
Elvira young couple az
7
Fine
Pros:

It is a nice hotel, with a beautiful surroundings, you wake up in the beautiful Old Town! The stuff are kind.

Cons:

We had electricity and hot water problem(which didn’t happen only once).
Although if it was obvious for us before booking, the room has only 1 window opens to the inside of the hotel. You may feel the need of fresh air sometimes!

2025-03-06 via Nuitee
Z
Ziming solo traveller se
2
I did not like my stay there.
Cons:

Cannot pay by card! The floor was broken. It’s not sound proof.

2025-03-05 via Nuitee
S
Sarah family with young children sa
2
Extremely disappointing
Pros:

Only the location and size of room

Cons:

The cleanness of linens, bathrooms had problems we tried 4 rooms every bathroom had problems, heating system not strong enough for strong winters, staff not cooperative nothing you ask for is done major language problem no one knows English except one person who only comes at night duty and also he knows only broken English, towels are not clean and over used no hot water in most of the bathrooms, fridges don’t work properly
Rooms are always dusty and in one of the rooms brick pieces fall on the bed all the time .

The room and bathroom light in ground floor Felix room was very dim
Daily pieces of cement / brick fell on the bed and lots of dust
When I informed them they said because the people in the room above you are jumping !
FYI no kids in room above !
The ceiling is all wood by the way and the particles that fell were not wood

The hot water only came for like a minute in the ground floor rooms

Not up to the previous reviews at all !

2025-03-03 via Nuitee
T
Türker young couple gb
8
Great value for the location
Pros:

Enjoyed our stay very much, the staff were extremely friendly and helpful. The room was very big and the hotel is in a great location. I would recommend staying here

2025-02-14 via Nuitee
H
Habeeb young couple ae
9
Sazeli Boutique
Pros:

This old charm boutique hotel is all we searched for. We like the interiors of this hotel and room especially ceilings and floorings along with hanging lamps. Hotel is close to Double gates and many restaurants are nearby. Staffs were helpful, special thanks to reception guy who works in evening shifts.

Cons:

They accept only cash. I don't see big problem considering small business has to pay big commissions on POS.

2025-02-13 via Nuitee
V
Victor solo traveller it
5
Passable
Pros:

Traditional building.

Cons:

Reception desk at the entry. Unfriendly staff. My room was on the ground floor next to the reception desk. Room with internal window towards the reception.

Not a good place for a single traveller. Perhaps better for couples

2025-02-13 via Nuitee
A
Anaam family with young children ae
3
Poor
Pros:

The location

Cons:

There is no privacy at all the room very small even the deluxe room it's not recommended for family especially if u have luggage u feel like u are in the grave no space to move in the room

2025-02-02 via Nuitee
H
Husu young couple az
10
Exceptional
2025-02-02 via Nuitee
K
Kate young couple us
9
Superb
2025-01-14 via Nuitee
E
Eda solo traveller tr
9
Superb
2024-11-22 via Nuitee
A
Arzu review category business travellers tr
8
Nice stay
Pros:

Staff was very helpful (especially Mr. Suat) and the location of the hotel was great.
The rooms were clean and cleaned every day.
I recommend you to choose the rooms with balconies or the king suite.

Cons:

Unfortunately the rooms on the ground floor are very noisy. I constantly heard the footsteps and even woke up from my sleep.
There were some problems with hot water.

2024-11-21 via Nuitee
Z
Zakir solo traveller ru
9
Superb
2024-11-16 via Nuitee
R
Ran young couple cn
8
Very good
Pros:

Good location and beautiful balcony.

Cons:

The hotel only takes cash.

2024-11-13 via Nuitee
U
Ulviyya solo traveller az
9
Superb
2024-11-04 via Nuitee