Palace Hotel Kakegawa

Hotels
7.8 (19 reviews)
Kamenoko 2-8-5 , Kakegawa , jp

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Convenient location
Kind staff
Clean bath
Spacious rooms
Delicious breakfast
Cons:
Minor cleanliness issues
Limited drink options
Inconsistent front desk response

Categories

Cleanliness
6.53
There were some minor cleanliness issues noted, specifically dirt in unseen areas of the toilet.
Service
8.5
The staff was very kind and responsive to check-in needs.
Location
8.54
Convenient location near the station with easy access to dining options.
Room Quality
7.99
Spacious rooms with a large and functional washbasin.
Amenities
7.52
Good amenities including a clean bath but missing some essential items in the public bath.
Value for Money
7.98
Overall value is satisfactory considering the location and service quality.
Food and Beverage
7.53
Breakfast was delicious but the variety of drinks was limited.
Overall Experience
7.8
Overall pleasant experience; some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:43

Property Description

Convenient Location
Modern Amenities
Family-Friendly Accommodation

Book now to experience luxury and comfort at Palace Hotel Kakegawa amidst a convenient location, modern amenities, and family-friendly accommodation. Unwind in style with free WiFi, a restaurant, and complimentary buffet breakfast during your stay. Indulge in a relaxing retreat just moments away from key attractions like Gansho-ji Temple and Ecopa Arena. Secure your spot today for a memorable stay in Kakegawa.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.8
Based on 19 reviews
Cleanliness: 6.53
Service: 8.5
Location: 8.54
Room Quality: 7.99
Amenities: 7.52
Value for Money: 7.98
Food and Beverage: 7.53
Overall Experience: 7.8
N
NGUYEN PHUOC BA • solo_traveller • vn
10
2026-07-09 • via Nuitee
ヒデオ • solo_traveller • jp
9
2026-06-03 • via Nuitee
S
Shigekazu • couple • jp
1
がっかり
Cons:

チェックイン時、フロント女性が無愛想で第一印象悪し！
部屋のクロスが破けていたり、電源コンセントカバーが外れて中が剥き出しになっていたり、清潔感もなかった。　全てに期待外れ。

2026-05-15 • via Nuitee
M
makoto • solo_traveller • jp
5
2026-04-07 • via Nuitee
N
NAOKI • family_with_children • jp
10
最高
Pros:

大浴場が良かった。

Cons:

朝目覚ましがなり　慌てて起き上がろうとした時にベッドの枕元横に張り出た壁に顔をぶつけた。洗濯ができない

2026-03-14 • via Nuitee
Y
Yuichi • solo_traveller • jp
7
2026-03-06 • via Nuitee
S
Satomi • family_with_children • jp
7
Pros:

お風呂がきれい

Cons:

朝食と飲み物の種類が少なめ

2026-01-19 • via Nuitee
A
Ayako • family_with_children • jp
6
Pros:

朝食代が宿泊費に含まれていたことです。

Cons:

トイレの水の流れが悪かったことと、チェックイン対応の従業員が愛想なかったことです。

2026-01-19 • via Nuitee
J
JUNKO • solo_traveller • jp
5
普通
Cons:

お風呂の排水が詰まっていた

2025-12-25 • via Nuitee
晃 • couple • jp
7
雨天であった為、窓も開けれない状況下（部屋の向きによる）、エアコンoffで若干熱く感じた。
Pros:

駅前の立地で夕食が近くて便利の点でホテルを選んでいる。

Cons:

室内トイレは、見えない部分に汚れが若干あった。徹底してほしい。

2025-11-06 • via Nuitee
H
Hitoshi • couple • jp
8
2025-11-02 • via Nuitee
M
Miyuki • solo_traveller • jp
10
2025-10-21 • via Nuitee
Y
YUKA • solo_traveller • jp
7
Pros:

大浴場、お掃除も行き届いていて気持ち良かった

Cons:

フロントに何度も連絡したが繋がらなかった

2025-08-07 • via Nuitee
Y
Yamashita • solo_traveller • jp
5
2025-07-24 • via Nuitee
N
NISHI • solo_traveller • jp
6
2025-07-18 • via Nuitee
T
Tokuyama • family_with_children • jp
10
また利用したい
Pros:

部屋も広くて、洗面台も大きく使いやすい。朝食もおいしかった。

Cons:

大浴場に、洗顔やメイク落としがあると最高。

2025-07-17 • via Nuitee
C
Ceren • review category business travellers • tr
10
Exceptional
Pros:

The staff was super kind, my check in time was quite late because of the concert but I had no problems. The breakfast was incredible and the drink machine in the lobby was very nice!

2025-06-16 • via Nuitee
S
Sara • young couple • gb
7
Good
Pros:

Very friendly staff, clean and conveniently located hotel. Decor a bit dated and no restaurant or bar but good breakfast and there is a vending machine for drinks and there are coffee / tea making facilities.

2025-04-16 • via Nuitee
Y
Yamamoto • review category business travellers • us
10
Exceptional
Pros:

I liked the public bath and breakfast.

2024-12-17 • via Nuitee