Palace Hotel Kakegawa

Hotels
7.8 (15 reviews)
Kamenoko 2-8-5 , Kakegawa , jp

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Covered parking

Review Highlights

Pros:
Convenient location
Kind staff
Clean bath
Spacious rooms
Delicious breakfast
Cons:
Minor cleanliness issues
Limited drink options
Inconsistent front desk response

Categories

Cleanliness
6.53
There were some minor cleanliness issues noted, specifically dirt in unseen areas of the toilet.
Service
8.5
The staff was very kind and responsive to check-in needs.
Location
8.54
Convenient location near the station with easy access to dining options.
Room Quality
7.99
Spacious rooms with a large and functional washbasin.
Amenities
7.52
Good amenities including a clean bath but missing some essential items in the public bath.
Value for Money
7.98
Overall value is satisfactory considering the location and service quality.
Food and Beverage
7.53
Breakfast was delicious but the variety of drinks was limited.
Overall Experience
7.8
Overall pleasant experience; some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:43

Property Description

Convenient Location
Modern Amenities
Family-Friendly Accommodation

Book now to experience luxury and comfort at Palace Hotel Kakegawa amidst a convenient location, modern amenities, and family-friendly accommodation. Unwind in style with free WiFi, a restaurant, and complimentary buffet breakfast during your stay. Indulge in a relaxing retreat just moments away from key attractions like Gansho-ji Temple and Ecopa Arena. Secure your spot today for a memorable stay in Kakegawa.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.8
Based on 15 reviews
Cleanliness: 6.53
Service: 8.5
Location: 8.54
Room Quality: 7.99
Amenities: 7.52
Value for Money: 7.98
Food and Beverage: 7.53
Overall Experience: 7.8
M
makoto • solo_traveller • jp
5
2026-04-07 • via Nuitee
N
NAOKI • family_with_children • jp
10
最高
Pros:

大浴場が良かった。

Cons:

朝目覚ましがなり　慌てて起き上がろうとした時にベッドの枕元横に張り出た壁に顔をぶつけた。洗濯ができない

2026-03-14 • via Nuitee
Y
Yuichi • solo_traveller • jp
7
2026-03-06 • via Nuitee
S
Satomi • family_with_children • jp
7
Pros:

お風呂がきれい

Cons:

朝食と飲み物の種類が少なめ

2026-01-19 • via Nuitee
A
Ayako • family_with_children • jp
6
Pros:

朝食代が宿泊費に含まれていたことです。

Cons:

トイレの水の流れが悪かったことと、チェックイン対応の従業員が愛想なかったことです。

2026-01-19 • via Nuitee
J
JUNKO • solo_traveller • jp
5
普通
Cons:

お風呂の排水が詰まっていた

2025-12-25 • via Nuitee
晃 • couple • jp
7
雨天であった為、窓も開けれない状況下（部屋の向きによる）、エアコンoffで若干熱く感じた。
Pros:

駅前の立地で夕食が近くて便利の点でホテルを選んでいる。

Cons:

室内トイレは、見えない部分に汚れが若干あった。徹底してほしい。

2025-11-06 • via Nuitee
H
Hitoshi • couple • jp
8
2025-11-02 • via Nuitee
M
Miyuki • solo_traveller • jp
10
2025-10-21 • via Nuitee
Y
YUKA • solo_traveller • jp
7
Pros:

大浴場、お掃除も行き届いていて気持ち良かった

Cons:

フロントに何度も連絡したが繋がらなかった

2025-08-07 • via Nuitee
Y
Yamashita • solo_traveller • jp
5
2025-07-24 • via Nuitee
N
NISHI • solo_traveller • jp
6
2025-07-18 • via Nuitee
T
Tokuyama • family_with_children • jp
10
また利用したい
Pros:

部屋も広くて、洗面台も大きく使いやすい。朝食もおいしかった。

Cons:

大浴場に、洗顔やメイク落としがあると最高。

2025-07-17 • via Nuitee
C
Ceren • review category business travellers • tr
10
Exceptional
Pros:

The staff was super kind, my check in time was quite late because of the concert but I had no problems. The breakfast was incredible and the drink machine in the lobby was very nice!

2025-06-16 • via Nuitee
S
Sara • young couple • gb
7
Good
Pros:

Very friendly staff, clean and conveniently located hotel. Decor a bit dated and no restaurant or bar but good breakfast and there is a vending machine for drinks and there are coffee / tea making facilities.

2025-04-16 • via Nuitee
Y
Yamamoto • review category business travellers • us
10
Exceptional
Pros:

I liked the public bath and breakfast.

2024-12-17 • via Nuitee