Premier Hotel Palazzo

Hotels
9.5 (86 reviews)
Gogolya Street 33 , Poltava , ua

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly Staff
Clean Rooms
Great Location
Delicious Food
Cons:
Rusty hot water issue

Categories

Cleanliness
9.21
Several reviews praised the hotel's cleanliness, though there was a concern about rusty hot water.
Service
9.68
Staff was frequently described as friendly and helpful across multiple reviews.
Location
9.72
Multiple guests mentioned the excellent location of the hotel in the heart of Poltava.
Room Quality
9.17
Rooms were described as comfortable, albeit with some mentioning that they are not new.
Amenities
9.7
Amenities like parking and a library were highlighted positively, along with the restaurant.
Value for Money
9.16
Generally good value noted, though specific comments were limited.
Food and Beverage
9.71
Breakfast and meals received positive remarks for variety and quality.
Overall Experience
9.68
Overall high satisfaction mentioned, with several guests recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:17

Property Description

Luxurious Accommodations
Indulge in lavish rooms at Hotel Palazzo featuring modern amenities like flat-screen TVs and plush bathrobes.

Fine Dining Experience
Savor European and national cuisine at the bright restaurant or enjoy a selection of wines and cocktails at the elegant bar.

Safety and Comfort
Feel secure with the hotel's unique feature of a bomb shelter in the basement, equipped with essential facilities for guest safety during emergencies.

Book now to experience a blend of luxury, fine dining, and safety at Hotel Palazzo in the heart of Poltava.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 14 years old stay for UAH 800 per person per night when using an existing bed.
    Children up to and including 17 years old stay for UAH 800 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.5
Based on 86 reviews
Cleanliness: 9.21
Service: 9.68
Location: 9.72
Room Quality: 9.17
Amenities: 9.7
Value for Money: 9.16
Food and Beverage: 9.71
Overall Experience: 9.68
O
Oleksandra • family_with_children • ua
10
2026-03-06 • via Nuitee
Z
Zhanna • couple • ua
10
2026-03-05 • via Nuitee
Z
Zhanna • couple • ua
10
2026-03-05 • via Nuitee
S
Sergiy • couple • ua
10
Все супер!!! Так держать!!!👍
Pros:

Чисто, тепло и уютно, прекрасный персонал, красивые , воспитанные, профессиональные молодые люди. Спасибо

2026-03-03 • via Nuitee
S
Sergiy • couple • ua
10
Спасибо всей команде отеля!!!👍👍👍
Pros:

Понравилось все : расположение , обслуживание( прекрасный персонал ) , чудесные завтраки ( ресторан - супер), вообщем только положительные впечатления!

2026-03-03 • via Nuitee
D
Dariana • couple • ua
9
2026-03-02 • via Nuitee
V
Viktor • couple • ua
8
2026-03-01 • via Nuitee
Александра • solo_traveller • ua
10
Pros:

Дуже комфортно, чисто, тепло та негав'язливо! Super!

Cons:

Нічого негативного не відчулося. Я б добавила лише у ванній кімнаті коробку з паперовими косметичними серветками, але то таке.

2026-02-27 • via Nuitee
F
fjorddiver • family_with_children • no
9
Pros:

Veldig trivelige folk i resepsjonen og ellers

Fikk rom ut mot bakgård..stille

Stort rom, god seng

God frokost

2026-02-22 • via Nuitee
H
HalynkaD • family_with_children • ua
10
Pros:

Чудовий уважний персонал

Cons:

Режим роботи ресторації

2026-02-09 • via Nuitee
O
Oksana • family_with_children • gr
10
Надзвичайно приємні враження від готелю. Уважний і доброзичливий персонал, щира та тепла атмосфера. Окрема подяка власни
Pros:

Все

2026-01-30 • via Nuitee
I
Irina • couple • ua
10
2026-01-26 • via Nuitee
V
volkov • solo_traveller • ua
9
2026-01-25 • via Nuitee
V
Valeriia • couple • ua
9
Мій чоловік дуже задоволений))
2026-01-19 • via Nuitee
Y
Yuliia • solo_traveller • ua
10
2026-01-19 • via Nuitee
N
nmspavel • extended_group • ua
10
2026-01-18 • via Nuitee
Ляна • couple • ua
10
Pros:

Все було чудово, дякую працівникам за уважність й готовність вирішити будь-яке питання🙂‍↕️

Cons:

Хотілось би мати міні-бари в номерах, щоб не доводилось посеред ночі турбувати працівників з цими питаннями:)

2026-01-06 • via Nuitee
Наталія • solo_traveller • ua
10
Готель Палаццо - найкращий на Полтавщині готель!!!
Pros:

Смачний сніданок,селфі біля нарядної ялинки,бібліотека,ідеальна чистота скрізь ,ввічливий персонал.А головне- була тиха,морозна ніч без вибухів і без тривог !!!

Cons:

Сподобалося все

2025-12-30 • via Nuitee
Тереза • solo_traveller • ua
10
Pros:

Все на вищому рівні

2025-12-20 • via Nuitee
A
Andrii • solo_traveller • ua
10
Pros:

Привітний та уважний персонал.

2025-12-19 • via Nuitee