Maison Heritage Hotel

Hotels
8.7 (182 reviews)
1 Zarobyan Street , Yerevan , am

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Safety deposit box
Tour desk
Soundproof rooms
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly and responsive staff
Cons:
Room not cleaned daily
Minor issues with amenities

Categories

Cleanliness
7.34
Issues with room cleaning and dirty mugs were mentioned.
Service
9.31
Incredible staff, very helpful and responsive.
Location
9.35
Convenient location, close to major attractions and restaurants.
Room Quality
8.8
Mostly positive feedback, comfortable rooms.
Amenities
8.33
General standard; issues with mini-fridge supplies noted.
Value for Money
8.79
Standard quality for this hotel tier.
Food and Beverage
8.84
Positive comments about nearby restaurants, but no hotel dining experience noted.
Overall Experience
8.81
Overall lovely stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:38

Property Description

Luxurious Accommodations
Indulge in air-conditioned rooms with modern amenities and a private bathroom for a comfortable stay.

Convenient Location
Located near major attractions like the Armenian Opera and Ballet Theatre, Republic Square, and Yerevan Cascade.

Exceptional Services
Enjoy a 24-hour front desk, tour desk, airport transfers, and free WiFi throughout the property.

Book now for an unforgettable stay at Maison Heritage Hotel amidst the beauty of Yerevan!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 182 reviews
Cleanliness: 7.34
Service: 9.31
Location: 9.35
Room Quality: 8.8
Amenities: 8.33
Value for Money: 8.79
Food and Beverage: 8.84
Overall Experience: 8.81
E
Ekaterina • couple • ru
9
Домашний отель в удачной локации
Pros:

Локация в минуте от Каскада, тихий двор. Чисто, милый персонал, есть фен, утюг с гладильной доской приносят, очень домашний отель - мы приехали под утро - на ресепшен свет не горит, администратор спит. Рубли, доллары не принимают. В номере были приветственные фрукты, но не хватило хотя бы бутылочки воды.

Cons:

Двери в номерах тонкие как межкомнатные. Из-за того, что сам отель очень маленький и номер небольшой, любые звуки в коридоре очень слышны. Первую ночь под утро выезжали соседи, проснулась от грохота чемоданов и голосов. Оставшиеся спала в берушах.

2026-01-19 • via Nuitee
A
Aleksandr • couple • am
10
A place with real taste — highly recommended.
Pros:

Perfect location near the Cascade — quiet, elegant, and spotless.

Cons:

Kind and attentive staff, comfortable room, and a calm atmosphere.

2026-01-19 • via Nuitee
S
Sergej • extended_group • de
7
The staff were very accommodating and friendly, the bed a bit small & cleanliness could be improved.
Pros:

The staff was very helpful and friendly, and easy to communicate to. The location is good, and the side street is quiet.

Cons:

The beds are a bit small for 2 people to sleep comfortably, and a bit short in length for someone taller than average. The surface cleaning was fine, however some detailed cleaning would be appreciated, for example the toothbrush cup holder. It was great to have parking available, however it is a narrow deadend street that at certain times of day has busy traffic, making using the car tricky.

2026-01-19 • via Nuitee
J
James • solo_traveller • au
10
Pros:

Great hotel! Centrally located, fresh renovation, friendly staff. :)

2026-01-19 • via Nuitee
A
Anna • couple • se
3
2026-01-19 • via Nuitee
N
Natalia • extended_group • ru
10
Спасибо вам за отношение к гостям, гостеприимство и заботу!
Pros:

Удобное расположение в центре, но очень тихое место. Рядом много кафешек, каскад, парки. Очень приветливый персонал, добрые и отзывчивые люди! Номера уютные, матрасы комфортные, постельное белье и полотенца белоснежные)))

Cons:

Были в период 2-7 января, в номере было прохладно, при горячих батареях, но спасал кондиционер на обогрев ( включали по возвращению вечером). Один раз было отключение электричества ( авария в городе) часов на 5. Нам организовали на ресепшен свечи, фонарики))) мы дегустировали коньяк, встречали Рождество! Это больше нюансы ( они есть везде свои)!

2026-01-12 • via Nuitee
T
Theofano • couple • cy
10
2026-01-07 • via Nuitee
L
Laura • couple • it
9
Pros:

Lo staff e la camera spaziosa:)

2026-01-06 • via Nuitee
A
Andrei • solo_traveller • ro
10
Good location for good price
Pros:

Very nice accommodation in the city center, close to most of the attractions, but on a quiet street. The price is good and the staff is helpful. There are a lot of restaurants and cafes nearby. Also music clubs if you are in party mode.

Cons:

There wasn't anything I disliked except that the walls are thin and you could hear the other guests, but it wasn't really as uncomfortable for me as it was for my friends.

2026-01-04 • via Nuitee
M
Mohammad Said • couple • at
9
2026-01-03 • via Nuitee
P
Pedro M. • solo_traveller • es
10
Pros:

The bedroom was super clean, the staff was lovely, and I felt at home for real. Great location, kindness, good beds. 😃😄

2025-12-30 • via Nuitee
D
Danil • family_with_children • cy
9
Prime Location
Pros:

- The location was definitely my personal highlight here.I love the Cascade and staying so close to it, you can ascend the stairs everyday if you want to. There are also a lot of restaurants and shops nearby.
- The wifi was good and stable, perfectly suitable for the remote work.
- 24 hour reception and you can pay by card.
- It's in a back street, so there was no traffic noise.

Cons:

- In December it was very cold in the room. The air conditioner works, but I don't like using it for heating that much. You can, however, ask for an extra blanket at the reception, so that's a plus.
- The sound proofing was not that good. I could hear my neighbour snoring at night.

2025-12-26 • via Nuitee
S
Sergey • family_with_children • am
10
2025-12-02 • via Nuitee
L
Lingyang • solo_traveller • cn
8
地理位置十分方便
Pros:

酒店位置太方便了，穿过餐厅就到了大阶梯。两遍布满了格式餐厅，基本上都不踩雷，很好吃。

2025-12-01 • via Nuitee
H
Hassan • couple • sa
10
2025-11-25 • via Nuitee
H
Hassan • couple • sa
10
2025-11-25 • via Nuitee
A
Anne Mason • couple • cz
9
Fabulous location and delightful staff
Pros:

Incredible staff! They always quickly responded to emails I sent ahead of time and were able to make a reservation for me at a restaurant. The location is also fabulous - really close to Cascade and loads of cute cafes and restaurants.

Cons:

The floor drain in the bathroom didn't smell good, so we mostly kept the bathroom door closed. But I'd still stay here again as it was otherwise lovely.

2025-11-19 • via Nuitee
G
GIORGI • couple • ge
10
2025-11-17 • via Nuitee
A
Angelica • extended_group • ae
10
2025-11-17 • via Nuitee
A
Artur • solo_traveller • am
10
Pros:

Останавливалась дважды в этом отеле и осталась в полном восторге! Очень чистый, современный и светлый. Персонал очень приветливый. Расположение просто отличное. Все главные достопримечательности, рестораны и кафе находятся в шаговой доступности. Однозначно рекомендую и с удовольствием вернусь снова! ☺️☺️

2025-11-11 • via Nuitee