Cascade Hotel Bangkok

Some of the male staff could be more welcoming.
The hotel only provide one chair in the room, even though the room is for 2, makes it difficult for one to stand when want to use the small table.
We forgot to set the room cleaning button at 10am and the room was not cleaned the next day. Where most hotel will clean the room by default without turning on the cleaning button.

Alles, zeer slecht schoon gemaakt, overal stof en haren. Niet hygiënisch. Kamers waren vol en alternatief was niet mogelijk. De stofdeeltjes vliegen door de kamer bij het aanzetten van de airco.

The cleaners did a good job.
Front office staff were pretentious and with a wry smile did nothing to accommodate any request. Although it is mentioned in their guest handbook that you could add another hour to the checkout for 100baht, when requested it was 3 hours minimum at 300baht. When we arrived 3 hours early to check in the second time it cost us 900baht. When I attempted to pay with 3 different credit cards none of these worked on their machine. Conveniently I was directed to an adjacent ATM machine to get cash. Same cards worked at breakfast time and when mentioned to the front desk the attendant sheepishly mentioned that it had probably been their machine that was playing up. Doh. Internet was very erratic in the rooms and explained away by mentioning that probably too many guests were using it at the same time, although the hotel was clearly not busy at all. When I asked if we could get some English speaking news on the TV (one Singapore channel amongst 24 Thai spoken channels) I got the You tube channel added after staying there for 3 days. Food in the top floor was hugely overpriced and delivery of the orders was so mismatched that we ended up having to take one meal away as it arrived 20 minutes after the others. This hotel is one of the listed (suggested) places to stay whilst recovering from a hair transplant ( a world renowned specialist has his practice 400meters down the road) and nothing was done to make these guy more comfortable whilst they had to remain in the air conditioning for at least 4 days. Nothing to watch on TV and poor Internet

Front office staff were pretentious and with a wry smile did nothing to accommodate any request. Although it is mentioned in their guest handbook that you could add another hour to the checkout for 100baht, when requested it was 3 hours minimum at 300baht. When we arrived 3 hours early to check in the second time it cost us 900baht. When I attempted to pay with 3 different credit cards none of these worked on their machine. Conveniently I was directed to an adjacent ATM machine to get cash. Same cards worked at breakfast time and when mentioned to the front desk the attendant sheepishly mentioned that it had probably been their machine that was playing up. Doh. Internet was very erratic in the rooms and explained away by mentioning that probably too many guests were using it at the same time, although the hotel was clearly not busy at all. When I asked if we could get some English speaking news on the TV (one Singapore channel amongst 24 Thai spoken channels) I got the You tube channel added after staying there for 3 days. Food in the top floor was hugely overpriced and delivery of the orders was so mismatched that we ended up having to take one meal away as it arrived 20 minutes after the others. This hotel is one of the listed (suggested) places to stay whilst recovering from a hair transplant ( a world renowned specialist has his practice 400meters down the road) and nothing was done to make these guy more comfortable whilst they had to remain in the air conditioning for at least 4 days. Nothing to watch on TV and poor Internet.

There are not a lot of eating venues within walking distance for breakfast