Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Clean rooms
Spacious lodging
Cons:
Old-fashioned decor
Average food quality
Lack of amenities in room

Categories

Cleanliness
8.16
The hotel was noted as very clean but somewhat old-fashioned in parts.
Service
8.63
Staff received positive remarks for being friendly and helpful throughout the stay.
Location
8.67
The location is well-rated for being close to Patong Beach yet in a quiet area.
Room Quality
7.62
Rooms are spacious but some guests mentioned that decor is outdated.
Amenities
8.15
Amenities are sufficient, however, some guests suggested updates to fitness equipment.
Value for Money
8.11
While generally good, some guests felt the price did not match the quality of the food and room.
Food and Beverage
7.66
Food was described as average with some guests expecting better for the price.
Overall Experience
8.63
Overall experience is favorable with a willingness to return, despite a few negative remarks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 23:00

Property Description

Tropical Paradise at Novotel Phuket Resort

Spectacular Views and Unique Pool: Nestled in 8 acres of tropical gardens, Novotel Phuket Resort offers stunning vistas of Patong Beach and the Andaman Sea. The highlight is the distinctive 3-level outdoor pool, perfect for relaxation and Instagram-worthy photos.

Convenient Location and Elegant Accommodation: Situated near Kalim Bay, just a short stroll from Patong's shopping and nightlife, this resort combines convenience with tranquility. The rooms blend contemporary design with Thai accents, boasting private balconies and top-notch amenities.

Diverse Dining and Leisure Options: Indulge in a culinary journey with 4 dining venues serving a variety of cuisines, from Asian delights to fine Thai dishes. Unwind with a spa treatment, stay active at the fitness center, or savor cocktails at the pool bar - there's something for everyone at Novotel Phuket Resort.

Ready to experience paradise? Book your stay now at Novotel Phuket Resort for a memorable tropical getaway.

Important information:

Please be informed that babysitting services are only available for children that are 4 years old and above. This service is available with an additional fee.

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Please note that the name of the credit card holder must be the same as the guest's name and credit card must be presented to the hotel upon check-in.

For the cardholder's protection, If the cardholder is not present, full payment will be taken on the presented card and the pre-payment will be credited back to the original card. Additional authorizations for incidental charges can be processed on separated card.In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    People no matter the age stay for THB 1,500 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 2327 reviews
Cleanliness: 8.16
Service: 8.63
Location: 8.67
Room Quality: 7.62
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 7.66
Overall Experience: 8.63
C
Claudia • family_with_children • de
9
Pros:

Die Aussieht war super.

2026-03-14 • via Nuitee
A
ABDULRAHMAN • couple • kw
8
2026-03-14 • via Nuitee
Y
Youba • family_with_children • fr
8
2026-03-14 • via Nuitee
U
Urszula • extended_group • pl
10
Pros:

Przemiła obsługa, czyste i zadbane pokoje

2026-03-13 • via Nuitee
A
Andrei • solo_traveller • ru
8
2026-03-13 • via Nuitee
S
Shannon • couple • gb
10
Beautiful hotel, very clean, great area
Pros:

Stunning place, very picturesque and close to the beach and about 20 minute walk to Bangla Road. Staff are very friendly with shuttles available for luggage. Very clean and spacious rooms.

Cons:

Everything was great!

2026-03-13 • via Nuitee
A
Aryuna • family_with_children • vn
8
Приятный отель с красивым видом
Pros:

Красивый отель, хорошие завтраки, потрясающий вид на побережье от лобби отеля. Приятные номера, хорошо убирают в номерах. На бассейнах выдают полотенца, что очень удобно. Есть лифт чтобы подниматься с улицы на свои этажи.

Cons:

В коридорах полы не чистые, так же в номерах от работы кондиционера запах влажности и плесени, как мне показалось.

2026-03-12 • via Nuitee
B
Bogdan • family_with_children • ro
10
A good option in Phuket
Pros:

- varied breakfast: Indian corner, Chinese corner etc
- clean, spacious room
- the view from the room - we could admire the sunset over the Andaman Sea

Cons:

- not necessarily a negative thing, but something to consider.
The hotel is transparent about the location and offers a shuttle to the main road.
But it would be recommended to be aware that both for getting up and down to and from the reception/room you are a bit dependent on the hotel shuttle - you can also walk, but it depends on your physical condition, whether you have small children or not.

2026-03-12 • via Nuitee
S
Shardae • solo_traveller • us
10
My stay would not have been the same if I didn’t stay here, and for that I will definitely be returning
Pros:

Rooms stocked with shaving kits, shower cap, water

The views were great, direct access to walk to beach

Private pool was clean and love the 24hr access

ROOM SERVICE TOP TIER

Cons:

The balcony doors are dangerous if ur not careful. Be careful . My foot got cup deep due the door slamming behind me on my foot.

2026-03-10 • via Nuitee
S
Saurav • couple • in
8
2026-03-10 • via Nuitee
L
Linda • family_with_children • fr
10
Super rapport qualité prix
Pros:

Hôtel très bien situé, chambre spacieuse et service au top

2026-03-09 • via Nuitee
M
Mikkel • family_with_children • dk
7
2026-03-08 • via Nuitee
M
Miloš • family_with_children • sk
9
Niečo úžasné
Pros:

Raňajky po týždni trochu fádne
Výhľady úžasne
Najslušnejší personál aký som kedy zažil
Lokálny bazén priamo z izby je niečo dokonalé
Hotelové ceny v reštaurácii na úrovni reštaurácii v meste

Cons:

Veľmi zlá angličtina

2026-03-08 • via Nuitee
B
Ben • family_with_children • gb
9
2026-03-08 • via Nuitee
O
oana alina • family_with_children • ro
10
2026-03-07 • via Nuitee
F
Frédéric • solo_traveller • fr
10
Très bon établissement
Pros:

L emplacement et le petit déjeuner

2026-03-06 • via Nuitee
A
Alban • couple • fr
7
2026-03-06 • via Nuitee
S
Stefano • solo_traveller • it
8
Ottima struttura a Patong, un po in collina e lontana dal rumore
Pros:

Piscine, colazione molto varia, servizio navetta, camere spaziose

Cons:

Numerose scale (per chi ha un passeggino un po scomodo)

2026-03-06 • via Nuitee
G
Geanina • family_with_children • ro
9
It is one of the most beautiful and luxurious locations in Patong, stunning views and swimming pools.
Pros:

The swimming pools and the lobby as Thai architectural model are fantastic.

Cons:

We had to prolongue our stay for 5 more days, as our return flight was cancelled due to the middle east war, we couldn’t find flights earlier, so they just gave us a very small discount… They could have helped more.

2026-03-05 • via Nuitee
P
Prajeesh • couple • in
9
2026-03-02 • via Nuitee