Hunguest Helios Hévíz

Hotels
8.9 (2849 reviews)
Vörösmarty u. 91. , Hévíz , hu

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly staff
Good food variety
Pleasant location
Cons:
Cleaning inconsistencies
Limited wellness amenities
Heating issues in rooms

Categories

Cleanliness
7.84
Negative sentiment primarily due to cleaning issues mentioned during the stay.
Service
9.31
Many reviews praised the kindness and helpfulness of the staff.
Location
9.26
Good sentiment regarding the location, especially its proximity to attractions.
Room Quality
8.8
Rooms were described as comfortable and well-equipped, but with some heating issues.
Amenities
8.33
The amenities were generally appreciated, although some guests mentioned limited wellness options.
Value for Money
9.1
Overall good value, though some discrepancies were noted in pricing.
Food and Beverage
9.34
High satisfaction with the food quality and variety mentioned multiple times.
Overall Experience
9.22
Overall a very positive experience with minor issues that did not detract significantly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 10:26

Property Description

Luxurious Accommodation and Serene Surroundings
The Hunguest Hotel Helios, nestled in a 4.5-hectare park just 1,200 metres from Heviz's center, offers a tranquil escape.

Wellness Oasis for Ultimate Relaxation
Indulge in a variety of wellness and beauty services, from infra-red saunas to salt chambers and rejuvenating massages.

Delectable Dining Experience
Enjoy the convenience of half board included in all room rates, ensuring a delightful culinary journey during your stay.

Book your stay at the Hunguest Hotel Helios now for a rejuvenating and unforgettable experience.

Important information:

Please note that the rates include free use of bathing facilities (hot tub, sauna, steam bath, fun bath, and outdoor swimming pool and children's pool on the grounds in summer).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 7 per day.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

Location

Guest Reviews

8.9
Based on 2849 reviews
Cleanliness: 7.84
Service: 9.31
Location: 9.26
Room Quality: 8.8
Amenities: 8.33
Value for Money: 9.1
Food and Beverage: 9.34
Overall Experience: 9.22
R
René • family_with_children • cz
6
2026-03-14 • via Nuitee
J
Jelena • extended_group • lv
7
Pros:

Хорошие и чистые номера.

Cons:

При минимальной загрузки все бани и бассейн загружены.Олна баня на два человека,вторая на три,другая на пять человек.Уличный бассейн был не наполнен,хотя на фото с уважением им.

2026-03-14 • via Nuitee
G
Gabriela • couple • at
8
Gut
Pros:

Super Preis Leistung 134 pro Tag für 2 All Inc.

Cons:

Essen nicht gerade gut

2026-03-14 • via Nuitee
J
janet Ccc • extended_group • cn
10
Pros:

很满意！

Cons:

温泉时间比较短暂

2026-03-13 • via Nuitee
G
Gabor • couple • gb
8
2026-03-13 • via Nuitee
C
Claudia • couple • at
7
Durch diesen starken Geruch werden wir leider nicht wieder kommen
Pros:

Preis Leistung war gut, beim Essen könnte mehr Gemüse und Salate sein

Cons:

Sobald man in die Lobby kommt richt es sehr stark nach dem Wellnesbereich das ist sehr unangenehm. Leider steigt dieser Geruch bis in den Zimmergänge sowie im Speisesaal ist nicht angenehm.

2026-03-12 • via Nuitee
V
Viktoria • couple • sk
7
2026-03-10 • via Nuitee
T
Tatjana • couple • si
8
Bivanje v hotelu
Pros:

All inclusive, dostopnost vode za odžejanje.

Cons:

Premajhno in predrago parkirišče.

2026-03-09 • via Nuitee
K
Karla • couple • cz
7
Pros:

využití termální vody v bazénu a welnes centrum. Živá hudba v hotelovém baru. ochotný personál.

Cons:

tento hotel jsme navštívili po čtvrté a zhoršila se dost kvalita stravování. Jednotvárné a ne vždy čerstvé ( např krájená zelenina, do které byly zamíchány starší zbytky.

2026-03-09 • via Nuitee
M
Martin • solo_traveller • cz
10
Pros:

Byli jsme zde již po druhé a vše bylo opět super.
Od příjezdu až po odjezd.
Profesionální přístup na recepci , vodní svět i stravování.
Pokyny v vytištěné češtině

Cons:

Objednal jsem dva pokoje pro dva a dva lidi.Jenže požadavek na hotel poslal Booking pouze pro jednoho.
Slečna na recepci to telefonicky vyřešila.Nebyla to chyba hotelu.
Pozor na to trochu nám zatrnulo

2026-03-08 • via Nuitee
M
Marek.G • couple • cz
10
Pros:

Musím pochválit skvělý personál, výborné jídlo a klid v hotelu.

2026-03-08 • via Nuitee
O
Oana • couple • de
10
2026-03-06 • via Nuitee
M
Mónika • couple • de
10
Csodahét.
Pros:

Étkezésnél, a pincérek figyelmessége nagyon tetszett.Fantasztikus ételek sokasága, változatossága, ami nagyon ízletes volt.A recepció pontos útbaigazitása, segitőkészsége tetszett.A fürdő tisztasága fantasztikus volt.Nem tudunk olyat mondani ami kifogás lett volna, maximálisan elégedettek voltunk mindennel.Ha lehetőségünk lesz rá, újra visszatértünk.Köszönünk szépen mindent!

2026-03-06 • via Nuitee
S
Sáradi • couple • hu
10
Pros:

Kedves személyzet, szép felújított szoba, izletes ételek.

2026-03-05 • via Nuitee
J
Jana Lacramioara • couple • at
10
Un sejur placut si relaxant unde te deconectezi de cotidian.
Pros:

Amplasare buna, aproape de supermarket in caz de nevoie, la 15, 20 minute de mers pe jos de centru.
Wellness micut si intim, dar dotat cu toate facilitatile. Pe weekend usor aglomerat dar suficient spatiu pentru toata lumea. Piscina cu apa termala e situata separat si acolo sunt suficiente sezlonguri pentru relaxare fiind amenajata o sala imensa pentru relax in comparatie cu zona wellness.
Sistemul all inclusiv foarte bine pus la punct din punct de vedere alimentar, mancare diversificata stil bufet pentru toate gusturile, in fiecare zi altceva, feluri de mancare foarte gustoase demn de bucatarie de 5 stele. Sucurile de la tonomat foarte gustoase la micul dejun, la pranz si cina cand au fost servite erau putin mai diluate, berea si vinul gustoase, cafea gustoasa.
Gustarile dintre mese binevenite.
Pianul de la cina a dat o nota de lux.
Serile la bar delectate cu muzica live.
Ce mi-a placut mult, pentru cei mici este si o echipa de animatori, broasca testoasa avea un costum senzational.
Un hotel linistit, personal amabil si serviabil, loc de recomandad si altora unde as reveni oricand.

Cons:

Va rog sa nu luati comentariul ca o negativitate ci ca un feedback.
Prosoapele de piscina ar fi ok daca s-ar schimba zilnic, dupa o zi de wellness sunt complet ude. Complet de acord ca protejam mediul spaland mai putin dar pe timp rece trebuie sa le uscam in camera si nu e suficent timp pana a doua zi.
Poate asteptarile mele au fost prea mari, sau poate a fost o zi mai dificila. Intr-una din zile pe caruciorul menajerei am zarit o cartela de acces lasata nesupravegheata pe acesta. Complet de inteles ca a fost pozitionat pe zona unde camera de luat vederi putea surprinde orice eveniment neplacut, dar mi sa parut usor neglijent.
In rest totul a fost ok si as reveni cu drag.

2026-03-04 • via Nuitee
A
Andrej • couple • sk
8
2026-03-03 • via Nuitee
D
Doris • couple • at
10
Pros:

Thermalbecken

Cons:

Kein Fitnessraum

2026-03-03 • via Nuitee
D
Dejan • extended_group • si
8
2026-03-02 • via Nuitee
Z
Zsolt • couple • hu
10
2026-03-01 • via Nuitee
L
Luca • couple • at
9
2026-03-01 • via Nuitee