Legend Westlake Hotel

Hotels
8.1 (390 reviews)
1a Phố Yên Phụ , Hanoi , vn

listing image 1
Show all photos

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Airport transportation - pickup (surcharge)
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Spacious rooms
Cons:
Noisy environment
Inconsistent cleanliness
Lack of amenities

Categories

Cleanliness
7.74
Mixed sentiments; it was noted that breakfast areas and rooms were not consistently clean.
Service
8.71
Generally positive; some reviews mention staff being friendly and helpful.
Location
9.25
Repeated mentions of great location near the lake.
Room Quality
8.2
Rooms are spacious and comfortable, but issues with bedding quality were noted.
Amenities
6.73
Lacked kitchen equipment and necessary amenities for comfortable cooking.
Value for Money
8.19
Overall good value, but quality inconsistent in some service areas.
Food and Beverage
7.74
Breakfast variety was praised, but service issues were reported.
Overall Experience
8.21
A balanced experience with positives and negatives, reflecting target average.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:39

Property Description

Luxurious Accommodation
Enjoy air-conditioned rooms with modern amenities including a flat-screen TV and private bathroom at Legend Westlake Hotel.

Convenient Location
Located near popular attractions such as West Lake and Hanoi Old City Gate, explore the city with ease during your stay.

Delicious Dining Options
Start your day with a delicious breakfast buffet offering continental and Asian options, ensuring a satisfying start to your morning.

To book your stay at Legend Westlake Hotel and experience luxury in Hanoi, visit our website now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.1
Based on 390 reviews
Cleanliness: 7.74
Service: 8.71
Location: 9.25
Room Quality: 8.2
Amenities: 6.73
Value for Money: 8.19
Food and Beverage: 7.74
Overall Experience: 8.21
壁輝 • solo_traveller • tw
9
Pros:

飯店離西湖，鎮國寺很近，booking特別為我們升等一個房間，住房的空間很大，也很乾淨

Cons:

四星級的飯店，早餐有點差，菜色也很少，有改進的空間喔！

2026-03-21 • via Nuitee
壁輝 • solo_traveller • tw
9
Pros:

住宿週圍環境很好，booking為我們住宿升級一個房間，打開窗戶看上去就是西湖美麗的景色，房間很大住得很舒服喔！

Cons:

四星級的飯店，早餐不怎麼樣，菜色也很少，希望能改進

2026-03-20 • via Nuitee
T
Thijs • couple • th
10
Peacefully quiet on the edge of busy center Hanoi
Pros:

Loved being on 10th floor with quite busy traffic just under us but its noise was distant, peaceful.
Big plus was the big bed about 8-10ft wide ? Huge. And very comfy. We ended up staying longer than planned. Staff very kind and helpful, friendly and supportive. Thanks a lot, will recommend to others.

Cons:

All good. We came unexpectedly in Tet time, crazy busy everywhere, might be better to come another time of year.

2026-03-20 • via Nuitee
W
Wolfgang Stelzhammer • solo_traveller • at
8
Pros:

Das Hotelpersonal ist recht zuvorkommend und nett. Über das Zimmerupgrade habe ich mich ebenfalls sehr gefreut.

2026-03-15 • via Nuitee
W
Winfried • couple • de
8
Pros:

Die Lage mit Blick auf den See. Das WLAN hat gut funktioniert. In der Umgebung gibt es kleine Garküchen, wer also mal Hühnerfüße probieren will, wird fündig.

Cons:

Die Auswahl am Frühstücksbuffet ist bescheiden, vor allem wenn man später kommt. Das hat mich aber nicht sehr gestört.

2026-03-15 • via Nuitee
T
Trần • couple • vn
7
2026-03-03 • via Nuitee
H
hoàng • extended_group • de
9
2026-03-01 • via Nuitee
J
Jyrki • couple • fi
9
2026-02-28 • via Nuitee
J
Ji Xi • solo_traveller • cn
9
2026-02-27 • via Nuitee
A
Anja • couple • nl
8
Cons:

Het ligt nogal buitenaf. Door de TET geen tot weinig restaurants open.

2026-02-25 • via Nuitee
H
Hiếu • couple • vn
7
Kỳ nghỉ vui, khách sạn sạch sẽ nhưng ít dịch vụ
Pros:

Khách sạn vị trí thuận tiện

Cons:

Hơi ít dịch vụ

2026-02-23 • via Nuitee
H
Hiếu • extended_group • vn
9
2026-02-23 • via Nuitee
E
Eberhard • solo_traveller • de
8
Ich war zufrieden und werde auch in Zukunft bei meinen Reisen in diesem Hotel buchen
Pros:

Ich war bereits mehrmals als Gast in diesem Hotel und wiederum sehr zufrieden - auch mit dem Personal und angefragten Unterstützungen
Die Lage ist gut und verkehrsgünstig, da ich auch oft in verschiedene Richtungen bewege fahren muss
Frühstück ist wie immer gut und umfangreich

Cons:

Es gibt keine Mängel mitzuteilen

2026-02-08 • via Nuitee
M
Manish • solo_traveller • in
8
Pros:

Good

2026-02-08 • via Nuitee
N
Nguyen • solo_traveller • us
10
2026-01-30 • via Nuitee
I
Ibrahim • couple • vn
10
Pros:

Room is so spacious and clean

Cons:

Staff of receptionist at morning quiet aggressive

2026-01-28 • via Nuitee
M
Marc • solo_traveller • gb
10
Huge room in a fantastic location
Pros:

Spacious and stylish room

Cons:

Bed was very hard

2026-01-27 • via Nuitee
C
CEFERINO • couple • ph
8
Pros:

The location of the hotel is good.

Cons:

None

2026-01-23 • via Nuitee
H
Hussain • couple • sa
6
2026-01-22 • via Nuitee
H
HELEN • family_with_children • qa
10
awesome stay
Pros:

the room that we have is facing the lakeside with a balcony. its so quiet and clean and we enjoyed our 3 days there. all of the staff are very polite and hospitable and always there to guide us and recommended some places to explore, enjoy and not to be missed especial shoutout to Ngoc for special drinks everyday and most to Selina even after her duty she is responding to our messages...we will surely recommend it to our friends and family and looking forward to our next stay with them

Cons:

no breakfast but restaurants and cafes are within the vicinity. no problem at all

2026-01-21 • via Nuitee