Aurora Hotel Boutique

Hotels
Sierra de Tamazulapan Manzana 7 Lote 16 , Santa Cruz Huatulco , mx

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Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean rooms
Modern, stylish rooms
Comfortable bed and pillows
Quiet air conditioning
Friendly staff
Perfect location
Pool
Reasonable price
Cons:
Shower water problems
No shower door / splashing
Soap dispensers not working
Towels were not changed during stay
Very noisy doors
Uncomfortable/inconvenient parking
Photos misleading / not representative
TV not visible/poor

Categories

Cleanliness
1
Multiple guests explicitly say the rooms are clean; one guest noted towels were not changed during the stay.
Service
1
Staff described as very friendly, though there was at least one service lapse (towels not changed).
Location
1
Location repeatedly described as 'perfect' by guests.
Room Quality
1
Mixed: rooms are modern, stylish and beds/pillows comfortable with quiet A/C, but multiple issues (shower water problems, TV visibility problems, no proper shower door causing splashing, very noisy doors) lead to an overall negative impression.
Amenities
1
Pool is praised, but several amenities had problems (parking inconvenient, soap dispensers not working, shower setup issues).
Value for Money
1
Guests mentioned a very reasonable cost, but misleading photos and unmet expectations lowered perceived value.
Food and Beverage
1
Standard quality for this hotel tier (not mentioned in reviews).
Overall Experience
1
Mixed overall: guests recommend the hotel for its cleanliness, style, location and pool, but persistent room and amenity issues tempered the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-25 21:05

Property Description

Luxurious Accommodation
Sophie Hotel Boutique in Santa Cruz Huatulco offers air-conditioned rooms with modern amenities including a flat-screen TV, safety deposit box, and private bathroom. The cozy rooms with balcony provide a comfortable stay for guests, complete with attentive room service and 24-hour front desk assistance.

Relaxing Outdoor Spaces
Guests can unwind by the outdoor swimming pool or on the terrace, enjoying the sunny weather and serene atmosphere. Whether it's a refreshing dip in the pool or lounging with a book, the hotel's outdoor spaces offer a perfect retreat for relaxation.

Convenient Services
From concierge services to tour desk assistance, Sophie Hotel Boutique ensures a hassle-free stay for visitors. The free WiFi, luggage storage, and currency exchange facilities add convenience, making it an ideal choice for travelers seeking comfort and relaxation.

Book your stay at Sophie Hotel Boutique for a delightful and memorable experience in Santa Cruz Huatulco.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
T
Tania • family_with_children • mx
9
Pros:

El descanso es excelente el estilo camas clima y luz dan mucho descanso execelente para descansar

Cons:

El internet un poco lento, tal vez no tan visible con pocos servicios para ser un hotel ubicado en playa
Sin embargo la limpieza y el confort para descansar es muy recomendable

2026-04-07 • via Nuitee
R
Rivera Méndez • family_with_children • mx
1
2026-04-05 • via Nuitee
M
Montserrat • solo_traveller • ca
3
2026-03-17 • via Nuitee
C
Christian • family_with_children • mx
9
2026-03-15 • via Nuitee
S
Stefan Daniel • solo_traveller • ro
10
Pros:

🤗

2026-03-10 • via Nuitee
D
Derek • solo_traveller • ca
8
Our room was clean and modern, and at a very reasonable cost. We highly recommend this Boutique Hotel.
Pros:

Room was modern, stylish, clean and comfortable.

2026-03-09 • via Nuitee
B
Barbosa • family_with_children • mx
8
2026-02-22 • via Nuitee
R
Roberto • family_with_children • mx
8
2026-01-19 • via Nuitee
T
trejo • family_with_children • mx
7
Pros:

Está limpio y el personal muy amables

Cons:

El estacionamiento no es cómodo,

2026-01-19 • via Nuitee
A
Ana Karen • family_with_children • mx
9
Muy bueno!
Pros:

La ubicación perfecta.

Cons:

Un poco oscuro y el agua en la ducha no se iba correctamente.

2026-01-06 • via Nuitee
G
Garcia Patricio • family_with_children • mx
3
Pros:

La alberca

Cons:

Que las fotos nada que ver con el lugar

2025-12-31 • via Nuitee
E
Edna • solo_traveller • mx
7
Pros:

La cama y almohadas son muy cómodas y el aire acondicionado casi no hacía ruido. La estética del hotel es muy buena.

Cons:

No sé veía bien la tv, el cancel del baño no tiene puerta, por lo que se salpica demasiado, los dispensadores de jabón no funcionaban muy bien, y en 3 noches y 4 dias que pasamos, no nos cambiaron toallas.
Las puertas son muy ruidosas.

2025-12-31 • via Nuitee