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Modern Amenities and Convenient Location
Ginger Mumbai Airport, located just 1 km from Chhatrapati Shivaji International Mumbai Airport, offers a seamless blend of comfort and convenience. With a fitness centre, free private parking, and free WiFi, this 4-star hotel ensures a hassle-free stay for guests.
Delicious Dining Options
Indulge in a buffet, continental, or vegetarian breakfast every morning at the property's restaurant. With room service available, guests can enjoy delectable meals in the comfort of their rooms.
Relaxing Shared Spaces
Unwind in the shared lounge or grab a drink at the bar to socialize with other guests. The hotel's 24-hour front desk and airport transfers further enhance the overall guest experience. Book your stay at Ginger Mumbai Airport for a memorable and enjoyable visit.
Please Note that Day Use room is only for day only and not valid for a Night StayThis property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Dear Booking.com Customer Service,
I am writing to raise a serious complaint regarding my hotel reservation.
At the time I made the reservation, I clearly understood and confirmed that the room rate was approximately INR 7,000, which I considered a reasonable price. However, I was extremely shocked to later discover that the total amount booked for two rooms for two nights was approximately INR 75,000.
This amount is completely different from what I reasonably understood and expected when confirming the reservation. I find it extremely difficult to understand how such a high amount could be charged for a stay at Ginger Hotel, which is generally positioned in the 3- to 4-star hotel category.
The difference between the price I understood at the time of booking and the final reservation amount is so substantial that I feel the booking process was seriously misleading. As a customer, I believe that the total price and all applicable charges should be presented clearly and transparently before the reservation is confirmed.
I therefore request Booking.com to urgently investigate this reservation, explain how the total amount of approximately INR 75,000 was calculated, and provide an appropriate resolution, including a correction or refund if the amount was incorrectly or misleadingly presented during the booking process.
I am extremely dissatisfied with this experience and would appreciate your prompt and serious attention to this matter.
Sincerely,
Ju Sungkyu
Nice dinner buffet and good value. Good location
Bathroom design is poor, bedding was lower quality and poor lighting in room also
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