Arenal Secret Gardens

Hotels
3.5 (2 reviews)
600 metros oeste del parque central de La Fortuna , Fortuna , cr

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Facilities

Luggage storage
Tour desk
Non-smoking throughout
Coffee Shop on site
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Hand sanitizer in guest room and key areas
Cashless payment available
Invoice provided
Shared stationery like menus, pens are removed
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Review Highlights

Pros:
Location was ok
Cons:
NOT SAFE
Construction site surroundings
Dirty restrooms
Theft incidents
Lack of basic amenities

Categories

Cleanliness
4
Guests highlighted dirty restrooms and overall lack of cleanliness.
Service
3.5
Extremely unorganized check-in process and issues with security and staff access to guest belongings.
Location
5.5
Mixed reviews on location, with some guests finding it okay while others mentioned safety concerns and construction site surrounding.
Room Quality
4
Guests experienced theft from their rooms, dirty restrooms, and lack of basic amenities like hot water and kitchen facilities.
Amenities
4
Lack of basic amenities like kitchen facilities and hot water affected the overall guest experience negatively.
Value for Money
4
Poor value for money due to inadequate services, security concerns, and cleanliness issues.
Food and Beverage
4
Guests mentioned the absence of kitchen facilities, limited food options, and poor beverage services.
Overall Experience
2
Most guests had a negative experience, citing safety concerns, theft, and lack of basic services as major issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-03 17:49

Property Description

Discover a hidden gem in Fortuna at Arenal Secret Gardens, just minutes away from top attractions like La Fortuna Waterfall and Mistico Arenal Hanging Bridges Park.

Mountain View Patios: Enjoy stunning views from every room's private patio.

Varied Breakfast Options: Start your day with a delicious breakfast offering à la carte, continental, and American choices.

Convenient Location: Situated close to Kalambu Hot Springs and Sky Adventures Arenal, with easy access to Venado Caves and Ecoglide Arenal Park.

Don't miss out on a memorable stay in Fortuna—book your room at Arenal Secret Gardens now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

3.5
Based on 2 reviews
Cleanliness: 4
Service: 3.5
Location: 5.5
Room Quality: 4
Amenities: 4
Value for Money: 4
Food and Beverage: 4
Overall Experience: 2
M
Malanie • solo traveller • us
2
Don’t come here
Pros:

Location was ok

Cons:

NOT SAFE
As a solo traveler safety is the most important thing! The cylinders close with a combination lock. While I was on a tour multiple things were stolen from my cylinder (all the staff have access to the code). Check in is extremely unorganized. This place is literally a construction site. The restrooms are dirty and there’s only cold water & NO KITCHEN.

2025-04-19 • via Nuitee
C
Chiara • young couple • pa
5
it looks cool but its actually uncomfortable
Pros:

It looked really nice and the location was amazing

Cons:

the rooms are EXTRA SMALL, they do not do cleaning, the bed had fungus on the mattress, the room smelled to humidity. to take the car out we needed to walk to reception every time which was anoying

2024-03-29 • via Nuitee