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Facilities
Property facilities
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Health or beauty spa nearby
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Massage services
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Packed lunches
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Non-smoking throughout
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Wheelchair accessible
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Allergy-free room
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Spa/wellness center services
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Beauty Services
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Happy hour
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Covered parking
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Secured parking
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Health or beauty spa nearby
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Modern Accommodation with Parking, Spa Service, and Free WiFi
This conveniently located hotel near Brigadeiro Subway Station and Paulista Avenue offers 72 bright and spacious rooms with LCD Cable TV, minibar, and air conditioning. Guests can enjoy room service until 23:00 for added convenience.
Delicious Daily Buffet Breakfast and International Cuisine
Start your day with a variety of tropical fruits, juices, fresh breads, and cakes at the on-site restaurant. Indulge in international dishes served throughout the day.
Prime Location in São Paulo's Jardins Area
Situated just 1 block from Paulista Avenue and 100 meters from Brigadeiro Subway Station, Capcana Hotel Jardins provides easy access to the city's attractions. Book now for a memorable stay in the heart of São Paulo.
This property accepts pets exclusively in the Premium Suite, Family Suite and Privilege Suite categories.
The comfort and well-being of guests are always valued, which is why, to provide the best experience for everyone, the following rules must be observed:
A - Only one (01) small animal weighing up to 10 kg per apartment will be accepted and as long as it has a friendly behavior.
B - The owner must present the animal's updated vaccination card at check-in.
C - The owner must bring all the utensils and containers necessary for the animal's stay, such as food, guide, hygiene material and food containers.
D - Cleaning the animal's solid and liquid waste is the sole responsibility of the guest.
E - The owner of the animal is responsible for any damage caused to the apartment or common areas of the Hotel, including furniture or linen/clothes.
F - Cleaning will only be carried out if the animal's owner is present in the room, and the owner must remain until the maid leaves.
G - Under no circumstances may the Hotel's linen/clothes be used (such as towels, blankets, sheets, pillows, etc.) for the comfort or cleaning of the animal.
H - If any incident occurs with injuries to other people or animals, the owner of the animal will assume full and unrestricted responsibility for what happened, and must provide full assistance to the victim, exempting the Hotel from any responsibility.
I - Pets are only allowed to circulate through the hotel's common areas with the help of a leash or appropriate crates.
J - Pets are not allowed in the breakfast area or restaurant.
K - It is not allowed to leave the animal alone in the apartment.
L - We ask that dogs be prevented from barking persistently and continuously. We ask for collaboration, common sense and respect for other guests.
M - The owner of the animal must sign the liability waiver at check-in, as well as make payment for the animal's stay at the Hotel
Failure to comply with any of the rules set out above will result in the imposition of a fine, without prejudice to the possibility of canceling the reservation, in order to preserve the well-being of other guests.
Current values:
- Animal stay fee: R$ 100.00 (per day)
- Fine: R$ 300.00 (for violating any of the pet hosting rules)
It is at the sole discretion of Hotel Capcana to change the rules for hosting animals, as well as canceling the possibility of hosting them, without prior notice, respecting, however, the rules in force at the time of the respective reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
Private parking is possible on site (reservation is not needed) and costs BRL 35 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for R$ 60 per person per night when using an available cot.
Children up to and including 8 years old stay for free when using an existing bed.
People 8 years old and over stay for R$ 120 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Localização excelente, ambiente limpo, agradável, conseguimos antecipar o check-in sem cobrança adicional e todos os atendentes foram super prestativos com nossas solicitações. Muito satisfeita.
Não tenho do que reclamar.
Lage Nähe Paulista!
Frühstück sehr gut!
Safe!
Zimmer sehr sauber!
Personal freundlich !
Gute Matratzen!
Badezimmer sehr klein!
Renovierungsbedürftig!
Shampoo war leer!
Localização é excelente. Café da manhã muito bom.
Isolamento acustico do quarto não é bom. Além do barulho da rua, ouvimos motor de ar condicionado de outros quartos. Não consegui dormir.
A localização é o ponto forte do Capcana, pois está a poucos passos da Paulista e bem próximo ao Ibirapuera. Além disso, a estão Brigadeira fica a poucos passos, perimitindo deslocamentos rápidos para qualquer ponto da cidade.
Nada a ajustar.
Habitaciones muy amplias
Baño muy pequeño
O endereço do hotel é muito bom. Próximo de supermercado, restaurante, farmácia e da Av. Paulista.
Vale ressaltar que o atendimento do hotel é espetacular. Os atendentes são solícitos e flexíveis, ao ponto de servir o café da manhã em horário antecipado de acordo com a necessidade do hóspede.
Banheiro pequeno.
Estava tudo limpo e o café da manhã era bom
O ar condicionado ficava pingando encima da cama, quarto com cheiro de mofo, móveis de aspecto velho, banheiro extremamente pequeno, a água caia pra fora do box, a acústica muito ruim, da pra ouvir os outros hóspedes conversando
Localização e atendimento ótimos.
Apenas a configuração do quarto e a cama, mas vai de gosto pessoal
A localização é sensacional, pertinho da paulista e do metrô.
O café da manhã podia ser mais saboroso. Estava bonito, mas, mas o sabor deixou a desejar.
Gostamos do café, cama, chuveiro!
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