Riu Plaza Guadalajara

Hotels
8.8 (2413 reviews)
Av. Adolfo Lopez Mateos 830, Fracc. Chapalita , Guadalajara , mx

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Impressive amenities
Cons:
High prices
Room maintenance issues
Limited food and drink options in lounge

Categories

Cleanliness
8.61
While many guests noted clean rooms, there were concerns about room maintenance and damp odors.
Service
9.38
Guests frequently praised the staff for their politeness and helpfulness.
Location
9.42
Reviewers enjoyed the hotel's location and the views, highlighting it as a strong point.
Room Quality
8.37
Some guests expressed disappointment regarding room maintenance and decor.
Amenities
8.9
The hotel offered various amenities, though some expectations were not met.
Value for Money
8.36
Several reviews mentioned that prices seemed high for the services offered, particularly in food and drink.
Food and Beverage
8.21
Mixed feedback on food quality with some associates noted the lack of variety and quality in offerings.
Overall Experience
9.18
Guests generally had a positive experience but noted specific areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:08

Property Description

Luxurious Rooms with Modern Amenities
Experience comfort and style in our air-conditioned rooms at Hotel Riu Plaza Guadalajara. Enjoy free WiFi, a flat-screen cable TV, and a complimentary minibar upon arrival.

Culinary Delights for Every Palate
Indulge in a variety of dining options at our hotel. Start your day with a delicious breakfast buffet, savor buffet or à la carte meals at our restaurants, and grab a quick bite from our deli corner.

Convenient Location for Exploring
Located just 1.5 km from Expo Guadalajara Exhibition Centre, Hotel Riu Plaza Guadalajara is the perfect base for your adventures. Explore the nearby attractions such as Guadalajara Cathedral and Gran Plaza Shopping Centre.

Book now and elevate your stay at Hotel Riu Plaza Guadalajara!

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.

Please note that the hotel is unable to receive cash payments in US dollars or provide currency exchange services in US dollars. Travelers' checks and credit card payments are accepted in US dollars. Cash payments can be made in Mexican pesos.

The hotel offers a weekly entertainment program:

-Monday: Gourmet night
-Tuesday: Salsa night (free classes)
-Wednesday: Mexican night (live mariachi)
-Thursday: Rock night (90's music)
-Friday: Salsa dancing with live music
-Saturday: DJ at the pool (afternoon)

The RIU Plaza Guadalajara requests a security deposit in cash or credit card during the check-in process. For the Presidential $5,000MXN and the Penthouse $7,000MXN.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 8.50 per day.

Location

Guest Reviews

8.8
Based on 2413 reviews
Cleanliness: 8.61
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 8.21
Overall Experience: 9.18
B
Birgitta • couple • at
9
Tolles modernes Hotel, beste Lage.
Pros:

Lage, modern, Pool, Frühstück

Cons:

Eine Bar , die nicht sooooo laut ist.

2026-02-13 • via Nuitee
L
Lena • couple • at
8
Pros:

Schönes, großzügiges Zimmer; sehr freundliches Personal. Roof Top Bar ist sehr schön.

Cons:

Pool war leider wegen Umbauarbeiten während unseres gesamten Aufenthalts geschlossen. Da das Hotel sehr groß ist, ist es etwas teils mühsam mit dem Lift (und nicht alle Lifte fahren zur Roof Top Bar - teils „umsteigen“ nötig).

2026-02-12 • via Nuitee
E
Edgar • family_with_children • mx
10
Pros:

Todo

Cons:

Todo muuy bien

2026-02-11 • via Nuitee
M
Maximilian • couple • at
10
Pros:

Das Frühstuck und die Zimmer.

Cons:

Die Lage - hier ist nicht unmittelbar etwas in der Nähe.

2026-02-11 • via Nuitee
Z
Ziyad • family_with_children • us
5
2026-02-11 • via Nuitee
R
Raul Alejandro • couple • mx
10
2026-02-11 • via Nuitee
P
pme1970 • solo_traveller • br
8
Muito bom hotel
Pros:

Cafe da manha excelente e uma ótima localização.

Cons:

.

2026-02-10 • via Nuitee
J
Jorge Arturo • couple • mx
10
Pros:

Absolutamente todo

Cons:

Mmm, el haner solicitado mi factura y me dijeron que no podían, toda vez que se hizo por medio de Booking

2026-02-08 • via Nuitee
P
Pablo • solo_traveller • us
10
2026-01-31 • via Nuitee
O
Oscar • couple • mx
10
2026-01-31 • via Nuitee
N
nuria • family_with_children • mx
10
2026-01-30 • via Nuitee
C
Carlos • solo_traveller • mx
9
Fabulosa
Pros:

La habitación, estaba increíble

Cons:

La comida en el restaurante y el tiempo de espera en el valet parking

2026-01-29 • via Nuitee
J
Javier Alexis • couple • mx
10
2026-01-28 • via Nuitee
F
Frederic • family_with_children • fr
3
Rien d extraordinaire
Pros:

La vue du roof top

Cons:

Hotel impersonnel et trop grand. Rapport qualité prix médiocre

2026-01-27 • via Nuitee
K
Kevin • family_with_children • us
10
2026-01-27 • via Nuitee
L
Laura Elena De La Concepcion • family_with_children • mx
10
10 de 10
Pros:

En general todo estuvo super bien, la gente en recepción y todo el personal excelentísimo.
La habitación muy ordenada y limpia, el Rooftop360° maravillosamente precioso, y la experiencia de pisar el piso de cristal transparente fue muy buena.

2026-01-27 • via Nuitee
J
José • couple • de
9
Cons:

Que el Rooftop me despertó a las 2 am por haber perdido mi ticket de habitación

2026-01-27 • via Nuitee
Q
Quetzalin • family_with_children • mx
10
2026-01-26 • via Nuitee
M
Manuela • couple • de
10
Pros:

Gracias a cada uno del excelente personal RIU 🫶🏼, por todos lados una sonrisa de corazón. Excelente bufet de desayuno, hasta para vegetarianos como yo.

2026-01-26 • via Nuitee
L
Lino • family_with_children • us
10
2026-01-25 • via Nuitee