Riu Plaza Guadalajara

Hotels
8.8 (2435 reviews)
Av. Adolfo Lopez Mateos 830, Fracc. Chapalita , Guadalajara , mx

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Impressive amenities
Cons:
High prices
Room maintenance issues
Limited food and drink options in lounge

Categories

Cleanliness
8.61
While many guests noted clean rooms, there were concerns about room maintenance and damp odors.
Service
9.38
Guests frequently praised the staff for their politeness and helpfulness.
Location
9.42
Reviewers enjoyed the hotel's location and the views, highlighting it as a strong point.
Room Quality
8.37
Some guests expressed disappointment regarding room maintenance and decor.
Amenities
8.9
The hotel offered various amenities, though some expectations were not met.
Value for Money
8.36
Several reviews mentioned that prices seemed high for the services offered, particularly in food and drink.
Food and Beverage
8.21
Mixed feedback on food quality with some associates noted the lack of variety and quality in offerings.
Overall Experience
9.18
Guests generally had a positive experience but noted specific areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:08

Property Description

Luxurious Rooms with Modern Amenities
Experience comfort and style in our air-conditioned rooms at Hotel Riu Plaza Guadalajara. Enjoy free WiFi, a flat-screen cable TV, and a complimentary minibar upon arrival.

Culinary Delights for Every Palate
Indulge in a variety of dining options at our hotel. Start your day with a delicious breakfast buffet, savor buffet or à la carte meals at our restaurants, and grab a quick bite from our deli corner.

Convenient Location for Exploring
Located just 1.5 km from Expo Guadalajara Exhibition Centre, Hotel Riu Plaza Guadalajara is the perfect base for your adventures. Explore the nearby attractions such as Guadalajara Cathedral and Gran Plaza Shopping Centre.

Book now and elevate your stay at Hotel Riu Plaza Guadalajara!

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.

Please note that the hotel is unable to receive cash payments in US dollars or provide currency exchange services in US dollars. Travelers' checks and credit card payments are accepted in US dollars. Cash payments can be made in Mexican pesos.

The hotel offers a weekly entertainment program:

-Monday: Gourmet night
-Tuesday: Salsa night (free classes)
-Wednesday: Mexican night (live mariachi)
-Thursday: Rock night (90's music)
-Friday: Salsa dancing with live music
-Saturday: DJ at the pool (afternoon)

The RIU Plaza Guadalajara requests a security deposit in cash or credit card during the check-in process. For the Presidential $5,000MXN and the Penthouse $7,000MXN.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 8.50 per day.

Location

Guest Reviews

8.8
Based on 2435 reviews
Cleanliness: 8.61
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 8.21
Overall Experience: 9.18
V
Vázquez Salazar • solo_traveller • mx
10
2026-03-21 • via Nuitee
M
Marco Antonio • couple • mx
9
2026-03-21 • via Nuitee
C
Cristian • family_with_children • us
10
Pros:

Las instalaciones lo limpio que se encuentra.

Cons:

Que no tienen paquetes de tours.
Los taxistas son exageradamente caros.

2026-03-17 • via Nuitee
S
Sandoval • family_with_children • mx
10
Pros:

Servicio y la experiencia del roof top 360 está lo máximo las vistas a la ciudad

Cons:

Agua de la alberca estaba fria 😩

2026-03-17 • via Nuitee
C
celia Soledad • family_with_children • mx
10
2026-03-16 • via Nuitee
R
Ricardo • solo_traveller • mx
8
2026-03-15 • via Nuitee
T
Tangarife • solo_traveller • co
10
2026-03-15 • via Nuitee
J
Javier • family_with_children • mx
10
2026-03-11 • via Nuitee
I
Isaias • couple • us
10
2026-03-09 • via Nuitee
B
Barragan • family_with_children • mx
8
Abuso comercial
Pros:

Instalaciones, servicios, ubicación son muy buenos

Cons:

Que me cobrarán 2 veces, realice mi Reservación para un día y tuve que adelantar mi viaje para un día anterior al reservado, solicite el cambio y lo realizaron pero me cobraron los 2 días, comentando que no había cambios aunque si tenían espacios y que era la misma tarifa.

2026-03-05 • via Nuitee
I
Isabel • couple • ca
9
2026-03-05 • via Nuitee
M
Moises • couple • mx
8
Pros:

The curtains didn’t close

Cons:

The curtains

2026-03-05 • via Nuitee
J
Javier • couple • us
10
2026-03-05 • via Nuitee
M
Miguel • family_with_children • mx
10
2026-03-03 • via Nuitee
C
Carlos Gabriel • family_with_children • mx
10
Excellent
Pros:

The hotel is very clean y the people attention

Cons:

The parking lot is complicated

2026-03-02 • via Nuitee
M
Miranda • couple • cr
8
Encerrado estuve por los incidentes,pero trataron de ayudar al maximo
Pros:

Buen desayuno,buenas frutas

2026-02-28 • via Nuitee
E
EDS • solo_traveller • es
7
Seguro y adecuado para 4 días.
Pros:

El desayuno- buffet es increíble.

Cons:

Se nota que el edifico ya es algo antiguo.

2026-02-27 • via Nuitee
C
Cesar • couple • mx
10
2026-02-26 • via Nuitee
E
Edgar Omar • couple • mx
10
Estancia perfecta
Pros:

Riu GDL siempre mi favorito

2026-02-26 • via Nuitee
J
Julio • couple • mx
9
2026-02-26 • via Nuitee